Shout out to the nice folks at Havens Fine Framing and Havens Art Installation! They do a great…read morejob!

RED FLAG: They don't offer an accounting of their work; no breakdowns on frame, glass, mat, or…read morelabor. RED FLAG: We told them we wanted our piece floated. Upon learning what that meant, they actually said: "that would show the edges". RED FLAG: They don't use spacers to protect art from the glass. When asked about it, their rambling explaination of why this particular piece didn't need spacers came off more as a long-winded excuse for; we forgot the spacers. RED FLAG: Dynamic pricing. Without a breakdown of accounting, your frame costs will vary by the art's perceived value. A frame for Aunt Ginny's cat painting will cost X. EXACT same frame for limited edition signed print will cost X times, who knows. When I specifically asked about this, their comeback was "oh, this is just about the cost then". No, I was trying to prove my point of their suspicous pricing policy. Not looking for a refund. I got what I got. Just trying to warn others. Go elsewhere. That, and if you're looking for a business to get into--custom framing apppears to be wide open

Absolutely loved these chicken stained glass panels in the window.. they definitely drew me in! :-)…read moreNot only were there the normal stained glass panels but also items where you could put candles in to reflect this mottled colorful glass... even a lantern! Such a neat idea that would play on many levels. There's lots of various artists and artisans work on display and for sale. From paintings to pottery and glass work to jewelry... they have it all! Reasonable prices for that special gift for a certain someone. And the staff was very helpful :-) If you already have a piece and are looking for the perfect frame this is definitely your go-to for that.

Karen was very helpful in having 2 original paintings framed . She was friendly and easy to work…read morewith . The price was reasonable as well .

I'd used a search engine to find a custom frame shop in downtown Charleston SC when I was trying to…read moreascertain its location 'cause it's the only frame shop I would characterize as such and its owner is very talented. I've done business with them multiple times and have never been disappointed.

I was looking for high quality photo prints (read: not what you'd get at CVS)... I only needed a…read morecouple pictures so it didn't make sense to order online with shipping fees. Prism Photo and Framing took care of my order quickly and pick up was smooth and easy. Would recommend. They sell some tabletop frames, and also do custom framing... I'll definitely return for those services next time!

The guy in there can come across as a bit brash at times but he knows what he is doing and if you…read moreput your trust in him he will deliver. I have had film developed and some posters framed with them and I must say the framing is immaculate. I do think it is a bit of a pricey service but it's very high quality and you get what you pay for! I'm would recommend their services! They are good at what they do.

Michael was amazing! I brought in a picture that was damaged and not only was the new framing…read moreperfect for what I wanted, but he also made it feel sturdier and higher quality than the before. He was super easy to work with, quick, communicative, and I will absolutely be going back for any future framing needs.

Would definitely not recommend Picture This because they are over priced (as I've come to learn)…read moreand provide a terrible customer experience. It took over 6 weeks to complete a job they initially said could be done in less than two. Whats even worse was they completely screwed up my order even tho we spent a good 15 minutes discussing exactly what I wanted while picking out the frame. Then to add insult to injury when I went to pick it up, saw his shoddy work, and told him it wasn't what I ordered he gave me a dumb look and asked what I wanted to do. So I said "I want it redone right" to which he replied "ok, but it's gonna take me about a month maybe more to get the material for the frame because of supply chain issues and I'm gonna have to double charge you for the materials because the frame you selected is one of the more expensive ones." Call me crazy but I just think people should stand by their work and when they screw up own their mistake and make it right. The customers should not get double charge to fix the vendors mistakes. So unless you want to have to pay twice to have your picture framed and deal with premium priced incompetence go somewhere else.

i just went inside the door to see what they had and how they do business. They were not friendly…read moreor helpful at all. I was very surprised that they acted like I was interrupting their day. They were Very abrupt with "How can we help you" - that was more like "what the hell do you want?". I see no reason to use them for anything. They are not consumer friendly!!! I just asked about what they have in black frames. What is so strange about that? Avoid this place. There are nicer people to work with!!!

They are great. They hung our collection in our new home and repaired and re framed damaged pieces…read more. This move they connected us with a local artist who did a wonderful job assembling and hanging our pieces and they repaired pieces damaged by the movers!

The images are quite beautiful. We bought three 8x10 and had them placed in a wooden frame a few…read moreyears ago. We've received many compliments. We stopped by two weeks ago while on vacation in hopes to purchase another piece. Unfortunately, they are quite pricey, so we'll have to save up for a future purchase. I did not see any black frames, only white on display. The salesperson was a friend of the owners and was very pleasant and personable.

The art is absolutely stunning. They do a great job capturing the essence of Charleston. We were…read morediscussing the options with one of the owners when the conversation went from pleasant to irritation quickly. We were admiring the smaller pictures for easy transportation when a couple came in discussing the purchase of the large picture. His attention went to following the couple around the store and ignoring us. To the point that the couple a few times asked for a moment to discuss their potential purchase. When I asked if he had a website that we could access, his response was rude and abrupt. He was obviously irritated that he needed to assist us when the couple was moving closer to the door. I personally enjoy buying and supporting your local shops. Being in sales myself I know that you need to treat each customer as important as the next. Had he known I was considering a purchase of a larger picture to have sent to my home maybe his service would have been better. Unfortunately, he will never know since my purchase came from another gallery.