Been meaning to update this for quite some time but it just kept slipping my mind. Unfortunately all of the horror stories and posted reviews you have seen are true, this company is a COMPLETE SCAM. Despite the fact that they employ friendly and cordial salespeople to try and woo you with their original pitch (not to mention they coerce you to write a disingenuous YELP review for them), their overall customer service for members has been a miserable experience for us these past few years to say the least. Not only are the annual fees for this completely ridiculous but it's damn near impossible to get out of the contract once you have signed it. If you are considering purchasing into this timeshare scam that they are offering please do the absolute opposite, grab your things and walk out right now and tell everyone else in the room to leave with you. This practice should be illegal, don't wast your time energy or money. read more

I'm sure you've been to a street fair where there's a booth that offers free Napa Valley trips! I put my name into the hat while I was at a food festival in April! And I got a call that I won it! Hold your horses! Josh, who called me, mentioned that I can choose between Napa and Sonoma, I chose Napa. Then, I "won" another trip, chose San Diego as a destination. Then, a restaurant gift card, too. I asked if it was a scheme. I was assured that it wasn't. I did win things in the past, can't complain, but not a trip. I was doubting this! All I had to do was to go to an office in Woodland Hills to sit through a presentation and bring a credit card, and they'll give me the gifts. My female instinct was doubting this, I got their address (of course, I got another call and a lady eagerly got me an appointment) and first thing I did was to check their Yelp page. First review I read for Great Destinations was from a Yelp friend, Tracie L (thanks Tracie!) and I knew that my instinct was right. Lots of 1 star reviews, this is a scheme!!! They do sell timeshares, I have no interest in that outdated operation. It seems like they don't give any trips away. It's just a waste of time! I cancelled my appointment, probably they didn't deserve that kind of consideration. They never called again. Everyone is busy, so I'm happy that Yelpers shared their experiences. Thanks everyone, it's not negative, it's helpful. Instead of driving to Woodland Hills, after a long day of work, during a time period I was exhausted, I stayed home and enjoyed an evening in. As one should. Instead of driving through rush hour traffic to make it on time for what exactly???? No one deserves their time to be wasted. I know everyone needs to make a living, but these people should be ashamed of themselves that this is what they do! They waste people's time and worse, they get their hopes up! I hope they'll go under. Fast! If you ever see a booth that offers Free Napa Valley trips, stay away! It's a scheme to get your number for their deceitful operation! read more

Easy check-in for our 90-min presentation. Takes 2 mins to fill out questionnaire. Then wait in the lobby for the next 21mins until start time. Perfect time to Yelp check in and browse what's in the neighborhood for lunch bites after. We ended up waiting in the lobby for a good 1/2 hour... 10mins past our appointment time. When Joan showed up to get us inside for the 1:1 sales pitch, I mentioned to her that we were kept waiting and that we do have to be outta here by 2pm. Not our fault if the 90mins is cut short due to their delay. She looked frazzled and just stood there. Her supervisor then piped in, 'alright, move it Joan. You got 80mins!" Good... as long as we understand each other! We weren't going to stay past the 90mins mandatory pitching time. So Joan proceeded to "getting to know us" and we patiently listened to her and answered her tons of questions about our travels and vacations, etc. There were about 8 tables in the room we were gathered in. We were all then ushered into another room for the PR Marketing pitch with slideshows of their properties. All beautiful and around the world. We keep getting hints at how easy it is and hassle free to buy into the program. Finally it was over and we went back to each of our little table to "close the deal". After another half hour of slight to medium sales pressure and finding out (finally) the cost, we concluded it was not right for us. A bit more pressure but we weren't going to change our mind... So they signed us out and got us our certificates and off we go. Not a bad experience overall. All depends on what you are looking for in terms of your vacations. The flexible points system is nice to know of but the costs add up quickly. Be thorough and know what you are getting yourself into. And of course, don't forget to budget for airfares extra $$$$$ to get you to all those exotic destinations. read more

See all

RUN!!!! 100% a SCAM!!!! If you want your credit screwed up use this company!! They make broken promises, exaggerate the benefits, we were never able to use the "free trip", then they stop your auto payment without your consent so now a huge bill has accrued! They are not willing to work with you in anyway. Also, don't believe when they say the HOA fees will only go up a tiny bit a year... LIES!!!! It's like 900 plus and goes up about 100$ each year. Oh and Roxanne is a joke!!! read more

They got me and my girlfriend to come in and listen to their presentation that was only "90 minutes" and it was not 90 minutes it was more like 2.5 hours no joke. Jose or "jo swe" was ruthless in trying to sell us a timeshare but being a salesman myself I didn't buy in to what they were selling. I actually enjoy watching other people trying to sell whatever they are selling. At the end, their sale closer Shannon for the sale of the timeshare was so mad that we didn't end up getting any timeshare packages. She was like you could of just told Jose and that and that would of been it. I told her I wanted to see the cost so I can consider my options. But, in the end I didn't get anything from them. The timeshare seems like a good idea if you want to travel and go on vacations often, but it the end a product of society they are trying to sell you. The free gifts are worthless incentives to get you to come in of course and I knew that, but when I read what free actually included I was disgusted that they would even offer it to people as a vacation incentive. Let me give you some examples of what I am talking about: - the Hawaii trip 3 days 2 nights in a hostel If you don't know what a hostel then here is the definition : an establishment that provides inexpensive food and lodging for a specific group of people, such as students, workers, or travelers. In my opinion it is like a summer camp for adults. WTF SERIOUSLY disgusting. - the Caribbean cruise you can't pick the dates you want. They give you three options during off season and if none of those options work for you then too bad. I would not recommend anybody to buy timeshares from Great Destinations ever. Expensive packages, ruthless salesman and terrible upper management. Shannon was really mean and terrible at closing the deal and Jose was just really annoying and pushy. Worst sales staff ever in my opinion. Waste my time Great Destinations and I will mention your names personally in my review. REMEMBER GREAT DESTINATIONS YOU GUYS ASKED ME PERSONALLY TO WRITE THIS REVIEW SO HERE IT IS ENJOY. read more

Truly an awful experience. When a company refuses to allow you to review a contract before deciding if you want to spend between $7,000 and $12,000 on their service, you know that they are probably hiding something. They said the deal they were offering was only good if I signed up at the office right then and there. I still can't understand how they would have expected me to agree to sign up without being allowed to read the contract. When I asked if I could review the contract and bring it back the next day, they would not allow it, claiming that they don't have any blank or sample contracts they could show me. It just felt like a SCAM! There appeared to be a few Bureau of Real Estate violations (I did not see a BRE License posted in a prominent place in the office -- or anywhere), and I am unable to find a license number for "Frank," who held himself out as a real estate licensee with the ability to discuss the pricing structure. Frank became truly unpleasant when I insisted on seeing a contract to review, he was insulting (insinuating that I had a low credit rating), and as a salesman he was immediately combative. If he's a closer, I'm shocked if he's done even a single deal. This place has "scam" written all over it. And though they offer what appear to be some amazing destinations, what they don't explain is that the airfare to get to many of the destinations will be thousands of dollars -- which is why most of the timeshares used are local. What a waste of my time. read more

Major scam. Dont waste your money. Your time share will NEVER be available. Your "free gift" will also never be available. They do a great job to get you thinking that this is possible but you might as well throw your money in the trash. I have tried so many times to book a vacation and now Im just taking it as a learning lesson NEVER to do anything like that again. Oh and the photos please most of the places they show you they don't own. They are places "like" that. SCAM!!!!! read more

STAY AWAY!!!!! IT'S A TIME SHARE SCAM! I wish I went onto yelp before going to a trick meeting with my husband for this company. Mau also be called Interval. Getting cheated into buying a product that WE WERE TOLD CAN BE BOUGHT BACK and we can cancel at ANYTIME. Their customer service throws you through so many loops, one contradicting the other, it drives you crazy. NOW we have to pay triple of what we were wanting to spend with this company. NO advantages at all to having this. If your old and have alot of time and money to throw around, then great, good for you. But us, average folk get screwed over. BIGGEST AND EXPENSIVE REGRET EVER!!! read more

They're not as aggressive as the reviews. The only part I didn't like was when the other "manager" Shannon or Sharon came by and said "Sometimes, our guests come and are actually more aggressive with their no's than us." Well, I'll take that as a compliment--because we firmly said no to the INTERVAL WORLD TIME SHARE OPTION. We did receive our two "free gifts" that I'll post a photo of on here. I will also update the details on how the whole process goes. It's worth a try and the free trip. We've attended tons of time share presentations more so for the free stuff. You just have to get a FIRM NO in so they don't pressure you even when the pricing looks enticing. read more

This organization is a fraud. They're a bait-and-switch organization with heavy pressure sale tactics. They say it's fine if you decide not to buy a package, but then keep you hostage for hours trying to convince you to buy after you've said you don't want to. Furthermore, they say you can choose which "incentive" you want, but then they provide a lesser "incentive" after you've been held for 2.5 hours. We were supposed to get 5 days and 4 nights on a cruise to Ensanada, but we got 2 nights in a hotel in Cancun. This was such a waste of time all for nothing. After 2.5 hours of hounding and pressure sale, I was starving and exhausted, so I didn't pay enough attention when they gave us the papers for the "incentive." When I looked at it later and realized it was wrong, I tried to fix this and tell them they gave us the wrong thing they blew me off. Total BS. DO NOT WASTE YOUR TIME HERE. read more

Great Destinations - Travel Services Near Me - Woodland Hills, California

See all

This place is TRASH They sold me in the the meeting after I asked numerous questions. My main question was if there was a buy back program in case we were unhappy with it. They said yes. This product was garbage. Horrible customer service. So I attempted to sell it back. I was then told on the phone by the same gentleman who said there was a buyback program that indeed they could buy back but that it wouldn't cover my initial cost. Flashforward a bit again and in trying to relinquish this nightmare and now everyone is contradicting themselves. Yes there's a buy back program and no there isn't. The. The same gentleman calls me and tells me I was mistaken and that he never said there was a buy back program. I tell him if anyone is mistaken it's him and to never call me again. Honestly I feel like I could take these sun bags to court. Stay away. read more

Wow! What a SCAM!! A guy named Farley called me yesterday afternoon around 3pm. He said Congratulations! You won a car. You are one of the 3 winners. I was just listening to him while he talk shit. He said I enter my name etc at Glendale Galleria and i was one of the 3 winners to win an Audi car or a $100,000 cash. Aside from that, he made me choose to 3 top destination grand vacation for free. 1. Hawaii free airfare hotel etc. 2. Mexico cruise. 3. Free airfare to any US destination. And plus a free stay to Big Bear, Lake Tahoe etc. oh and a lot more like free $100 coupon for restaurants around here in LA. ETC ETC. I was just listening then but my gut feeling never even tickles me. He wanted me to go to their office and spare some 90minute of my time for presentation and i can have the free vacation after. He wanted me to bring an ID or credit card. Thats already a big no and red flag for me. I told my grandma that time and she said to check it out. So we are on our way there, two blocks away from our house i pulled over. My gut feeling is telling me im just wasting my time. So i called farley and told him im not going , he even sounded like dismayed and told me you are just 1hr away you should drive yourself heds now. I told him my Dad wanted to come with me. He's a police officer and my Dad said its a scam. And just today, i cancelled my appt on saturday. Im glad i did my homework. And so happy i found these reviews from people they wanted to get money from. read more

They were full of false advertising!! And have scammed us out of $7500 dont not sign up with the people!! It's all lies!! They do not want to refund my money nor do they want to let me out of my contract! I will be filing a lawsuit so if you are Interested in filing one too please contact me!! I have a set of attorneys who want to make it a class action! They have breached their contract and we can prove them wrong together!! read more

I'm not even sure how these liars are still in business. My mother "won" (and let me specify the quotation marks) one of those stupid sweepstakes at malls in which you fill out a card and put it in a car. This was the location that called us and told us that we won. Immediately after my mom got off the phone with these guys, I used the address they specified to do a quick Google search to see what comes up. Once I saw Great Destinations, and the words "time share," I knew this was an immediate scam. I informed my mother, who then called the people who contacted her about her "win," and they admit that it was a time share place, and all they had to do was sit in a 90 minute presentation to get their prizes. (The win was a full paid vacation to a destination of her choosing.) I quote her words to my mother, "you just need to come sit down, don't ask any questions, get your prize, and you can leave no questions asked!" I still didn't buy it. People trying to sell time shares are the lowest scum of people I've ever met and seen, so it's still obviously not appealing to me. Both my parents end up going to this presentation, with my dad being the one who's the least gullible out of everyone I've met. After the presentation, not only were they trying their best to sell my parents a time share, they also didn't want to give the "prize" reward either and was hesitant. They told my parents "we only give these out to people who buy time share but we'll give you one anyways." The prize? Pay a certain amount of money up front and get tickets to your destination in 4-6 weeks. No way in hell was it free, no way in hell was this a "win" from a sweepstakes. If you're one of the unlucky ones to get contacted in a case like this, I urge you from the bottom of my heart to not go. This place is a joke. To top it all off, as someone who's had experienced in time shares previously, these people had some ridiculously high/expensive rates. read more

We recently purchased this travel club as well on nov 3, 2019. We called Great Destinations to cancel our contract due to the Coronavirus health risk. As of March 11, 2020 we have not used this membership due to our work schedule. The rep explained we could not opt out unless we pay an early cancelation fee. Which we thought was unethical, since they already profited $1,100 from us and we have not used it. Instead, she replied "you don't need to go far, just travel close to your area". I couldn't believe what I just heard coming out of her mouth. The health professionals have stated that for our health safety we should stay home, and this lady is telling me to go out and about on vacation as if I had a death wish. This company has no empathy, cold hearted and greedy. BUYER BEWARE! Also, you will not find the fancy hotels and resorts they show you at the presentation. Some of the hotels are located in bad areas with 1-2 star ratings. They will not give you the hotel and resort listing booklet until "after" you sign their contract. So ask the presentation person to show you where exactly in the booklet is the places he is showing you on the tv screen. And check the hotel ratings on their listings. Better.. INVEST your mone read more

This company is HORRIBLE. If you get a call saying you won a free vacation - please do not go. Save your valuable time. I got a call from 'Mary'. (I will start off by saying everyone was really nice, which makes this even worse, in my opinion) telling me I had entered something at the LA County Fair and I had "won" a free trip and she started listing off all the different things, asked if I had kids and I said yes and she said, "Oh, we have one you will love - a DISNEY package that includes FREE tickets to Disneyland and a 3 night stay at a resort" I said, "Ok Mary, I have been here, done it. It's a timeshare presentation, right?" "Oh No! Not a timeshare at all. In fact, bring your kids, they will love this! It's a company and they want to get your opinions and feedback. All you have to do is watch a 20 minute movie/slideshow and then you will do a survey questionnaire on like an ipad. Kids always love that. They want to know your opinions and you will get a FREE 3 night stay with FREE Disney tickets as a thank you for your opinions" I stressed to Mary how much my kids wanted to go to Disneyland and I asked several times - are you SURE it's FREE? "Oh yes, absolutely 100% FREE!" All you have to do is reserve your spot now (and if you do I will throw in a bonus gift! Which is a $100 dining card for free meals and another FREE trip to one of ten places! but only if you reserve your spot NOW) show up and you will walk out with FREE tickets to Disneyland! "Ok Mary, I really don't want to disappoint my kids and tell them we are going to get to go to Disneyland if we aren't" "You will not be disappointing them!" LIAR! We drive 45 minutes and guess what? Yup. Timeshare (ok fine, you don't want to call it a 'timeshare' but it might as well be) presentation. So I was a little peeved about being lied to. But you know, if it gets my kids to Disneyland, so be it. We watch the presentation - again, the guy was really nice & funny. It's his job. I hope he doesn't know we are all being lied to, but I doubt it. After the slideshow we break and go to the tables where the sales agent is there to tell you what a wonderful opportunity this is and you can't pass it up. It is such a great deal that we can only offer it to you today only! Yeah, no thanks. We were told this was something completely different. We are not looking to "buy into" our own vacation. "Oh, are you sure, I really don't want you to miss out. I believe in this so much I am willing to make this deal for you ..." "Yeah, no." "Ok, let me go get so-and-so and he will sign you out and get you your fabulous FREE trips" Wait. And Wait. Guy shows up. Again, "You look like such a great family who loves vacations! I really don't want to see you pass this up. What if I did this for you ..." "No thank you" "OK, let me go get your vouchers for your FREE trips and Disneyland package" *all this time I have my 2 kids getting so excited thinking we are going to Disneyland in the near future and are literally already planning what rides they want to go on 1st. The guy comes back with these 2 ridiculous papers and starts to go over what we have to do. Let me tell you it is a JOKE. And sweet, friendly Mary who promised I would not disappoint my kids is a liar. And how they can get away with constantly saying FREE trips in a scam. The first thing you have to do is fill out a form and mail it in with a $50 check (they won't accept credit card so you have no recourse) which is a 'validation deposit'. Upon receipt of your validation deposit, they then send you a tax deposit request for $75 that has to be personal check, cashier's check or money order (again, no credit card). When you call to make your request, it advises that you have 3 dates and they need to be 60 days in advance and 30 days apart. No holidays, weekends or peak times. All of this MUST be done before the expiration date or you forfeit your $50 deposit. After you submit your requested dates, you will receive a confirmation within 30 days of your arrival date. After that, then you have to pay another $75 for govt. taxes. Your hotel voucher &atraction tickets will be mailed to you 'at least 10 days before your arrival date'. But guess what? They are not responsible if it does not get there! If you read other YELP and reviews on other sites, many people have said they never got their tickets. As a parent, you don't like to disappoint your kids if you don't have to, which is why I asked over & over again to dear, sweet 'Mary' and was assured over & over again that I would not be letting them down. Will my kids get over it? Sure. They are not entitled brats. But it just sucks that there are people out there who will do this. This company sucks. The people who call to set up the appointments suck. I have actually gone to timeshare presentations that were not that bad. This one was by far THE WORST. read more

I attended a timeshare presentation at Great Destinations simply because I was offered a vacation to Hawaii for attending (NOT FREE, you still pay taxes and a $100 refundable deposit... this was all made clear to me from the start). After reading all their terrible Yelp reviews, I was expecting the worst possible treatment at the presentation, but I figured it was at least worth a shot for a discounted trip to Hawaii. I was pleasantly surprised! I walked in expecting to deal with rude and pushy sales people. Instead, they were very friendly and understanding about the fact that I wasn't ready to buy into a timeshare program at the time. Never once did I feel like they were pressuring me into a purchase. Never once were they rude! Yasir and his manager, Michael, explained their products and services very clearly, including the prices (which they did keep dropping as we continued to say "no thanks"), but never once did they make us feel uncomfortable. I made a point of telling Yasir that I was pleased with their approach and the fact that they weren't pushy like I thought they were going to be. I think they are really trying to move toward better customer service! If you have been offered a vacation in exchange for attending a presentation, I say it's worth it. Just keep in mind that it is NOT FREE. You receive a voucher and have to pay $100 refundable deposit plus taxes to book your trip through a third-party travel agency (Casablanca Express, which has great reviews here on Yelp). Also, Great Destinations' timeshare program was very intriguing, so if you're looking to buy into a timeshare, it can't hurt to see what they have to offer. Once my Hawaii trip is booked, I'll write a review for Casablanca Express, as well, so that you have a better idea of whether or not this is all worth the hassle! read more

I received a letter saying I can choose between four adult amusement park tickets (SeaWorld, Disney, & Universal) in addition to a two-night stay in a hotel. All I needed to do was attend an hour and a half presentation. I then called the number on the letter to ask a few questions. One of my biggest concerns was whether this was a timeshare (if it were I would not have gone). She assured me it was not. She told me Great Destinations is a travel agency, their hope is that after the presentation you'll use them to book your next trip. She also told me I'd leave there with the tickets in my hand and the two-night stay in the hotel. When I got there it was a timeshare presentation and it took two and a half hours. At the end of the presentation, they give the prize out as you left. The very rude man came to give me, what I thought were the tickets, however instead he gave me a voucher. I informed him that I was supposed to receive four tickets and two-night stay. I showed him the letter I received for proof. He then gave me two vouchers; each one was for two tickets and one night in a hotel. He said I had to fill out the voucher and mail it in, then I will receive the tickets in about two weeks. I didn't read the voucher till I got home. However, upon reading I discovered you have to pay $50.00 for each voucher as a deposit for them to send you the tickets. So I called the voucher company (Casablanca Express) the following day for clarification on how this works (especially since I was told I'd receive four tickets and a two-night stay). When I spoke to the manager he told me to inform Great Destinations, that under no circumstances will they honor these two vouchers. He said under no circumstance can they combine vouchers. So only one voucher can be used for two tickets and a one-night stay (with the deposit). After I then called the woman back who booked me in the first place to attend the presentation. I asked her why she lied to me about it 1) not being a timeshare (when it is) 2) I didn't receive the prize (the tickets and hotel stay) but instead received one voucher for two tickets and one-night stay. She was very apologetic about the whole thing. She said she had no idea they were a timeshare and that we wouldn't receive the tickets then and there. She told me that what she said, was what they told her to say. I then called Great Destinations. I spoke with the manager Dorian, and told him all of my complaints: being lied to get me there under false pretenses and also lied to about the prize I'd receive. I asked him if he was aware that Casablanca Express says that you cannot under any circumstance combine vouchers (you can only use one). Which would be two tickets and one night stay, in addition to paying the $50.00 deposit for those tickets and an additional $50.00 for the hotel. He said that yes he was aware that you can't combine vouchers. I asked him, "Why are they purposely deceiving people thinking they could have the prize promised to them?" He said he'd refer my complaint to the Director of Marketing and have this person call me. Whom I have still have not heard from yet. I was deceived by Great Destinations; just like everyone else who they get in there. read more

This place is a scam. I normally wouldn't fall for offers of free trips to sit in on one of these timeshare presentations but I was just thinking about visiting Catalina Island since I've never been even though I've lived in Socal for 50+ years. Within days of thinking about planning a Catalina Trip I received an offer for Catalina Island Adventure, a Vacation for Two if I sat in on their presentation. I've attended legitimate timeshare presentations from Marriott Vacation Club before and they always honored their offers so I thought, why not? We were lucky we didn't buy their pitch. It's not surprising that the price of their offer to buy their time share kept dropping and dropping to entice us to buy. Since we are experience, we still said No. At the end of our presentation we expected to receive a voucher for the Catalina offer. Guess what, they scammed us out of that too. They said we had to write in for the offer which required a $50 check for a "refundable" "validation deposit." Then weeks later, we received another request for another $50 for a "reservation deposit" then once we reserved the date which had to be 90 days out, they finally send you information about your accommodations which were probably a 1 or 2 star with an offer for you to upgrade. In addition, they ferry you are supposed to take to your accommodations were late in the evening in the month of February. Who wants to ride a ferry to Catalina late at night in winter time? I finally got so disgusted I cancelled our trip and told the woman I was on the phone with that they are nothing but a scam. She was so insulted she said she will gladly send me a refund of the $100 paid. Well, it's now 2/3/22 and we spoke on 1/17/22. Have I received my refund? Heck no because these guys are scammers from top to bottom. Rotten to the core. read more

Avoid, Avoid, Avoid! Recently we received an offer in the mail from a company that only identified itself as Catalina Travel packages. The letter read," Congratulations! Our promotional department has authorized us to award you a complimentary Catalina Island Get Away for two adults including 3 days and 2 Nights Hotel Accommodations and Round-Trip boat service for two on the Catalina Express. To redeem this offer you are asked to call the number below." It sounded too good to be true and of course it was. The mailer even had a web address for the Santa Catalina Island Company (a tourism promotional web site). So we made the call. Robert was on the other end. I specifically asked if there were blacked out dates or only certain days of the week that the package could be redeemed. I was told, no, you could go anytime. I was then told to get the package we would have to attend a 1 1/2 hour presentation. I said O.K. and scheduled an appointment. When my wife and myself went to the appointment I discovered the presentation was for a time share with Great Destinations, not Catalina Travel Packages or Santa Catalina Island Company. We sat through the presentation which was more like a car purchase. We had to sit with the salesman , then his manager,who was the only one that could disclose the financials, and then finally a guy that looked like a mafia hit man to get our travel certificate. We were then led down a separate hall to a door that made sure you would have no interactions with anyone coming in. Upon reading the instructions on the certificate we discovered; 1) there was a $50.00 deposit that was not disclosed on the phone with Robert or during the presentation and 2) that there were only certain days of the week available and no major holidays or the months of June, July and August. Also they needed 60 days advance notice. I specifically asked Robert these questions during our phone call and he lied. I would avoid this company at all costs. They operate in a very cryptic and shifty manner. Your experience may be different. I can only share mine. read more

Continuation of my four days three nights FREE certificate. See previous report for story line, but they are always friendly on the phone. 9/27/17 Called to follow up refund, returned the $50.34 waiting for the full $75 fully refundable deposit. No taxes were to be taken from the fully refundable deposit. Per Dustin at Cassa Blanca, he will check on it and get back to me. Told me that they will verify the $50.34 was not cashed and will then mail the full $75.00 to me, sorry about the long delay. 7/17/17 Called to follow up on why only a $50.34 refund check was retured, rather than the $75 deposit. Was told there was $24.06 taxes on the room from the $75 fully refundable deposit. After I questioned about the fully refundalbe deposit he checked on it and stated they will send $24.04 that was with help. read more

This place is a total SCAM!! Went to a bridal show and got some raffle tickets. Was called a few weeks later and told I had won a four day three night stay in Hawaii, with airfare for two, and spending money. I was so excited, it seemed legit because I had got the raffle tickets. I really though I had won a prize. Fast forward a week or two and they call to confirm that I will be there. We have to go to a meeting. It will be fun the said! They will have food and drinks and they will explain how we redeem our package. They even let me know I'm going to get a bonus prize when we arrive. I asked what the name of the company was because something that sounds too good to be true... well you know how that goes. Anyways they told me the company name was Luxury Vacations, when I looked them up it was all fine and dandy. No dirt, no bad reviews, literally nothing. When we get there they take our info and make us sit in a room with a bunch of people. They call us in individually and everyone sits at tables where someone explains about all the hotels you can stay in with the time share program. So basically they told us we had won a prize...to come listen to a time share presentation. No food, drinks or fun that was promised...We have to stay the full 90mins though to get our prize. After we speak with the first woman they bring us back to watch a movie that shows all the amazing things you get to do if you purchase their package. People all around are ooohing and awwwing. Getting sucked into their bullshit. After the movie they bring us back to our same table and get angry because we refuse to buy the timeshare. Then they send us to get our "prize". As we arrive at the next table a man comes with the "prize" packet and asked what we were promised as our gift. We told him what I stated above and he tells us he's going to get our gift. He comes back and gives us a fake booklet on a cruise to Catalina with a fake code. Then he says we have to fill out a piece of computer paper with our address because they just so happened to run out of vouchers for the Hawaii trip and they would send it to us next week. It's been over a month a still no voucher... Shocking! Then the cherry on top... a coupon for buy one get one free at macaroni grill... that expired on the same day. These people are seriously trash. For people coming in it looks very convincing. I hope they don't fall for the bullshit. You've been reported to the BBB assholes. SCAM SCAM SCAM SCAM SCAM SCAM SCAM read more

It wouldn't have been so bad if my presenter (Tania)wasn't so pushy , I didn't need to be put through a guilt trip because we felt it wasn't right for us right now, and besides its something we want to think about , It may be right for other people but personally I don't know what I'm getting my self into , nor do I want to pay $800-$900 in property taxes every year. How do I know that I'm getting what they say I'm getting? Be carful people .. read more

Don't be fooled by this horrible company. They fooled my husband and took advantage of the fact that I was grieving the loss of my mother to sell us a timeshare in disguise. Took $12,000 approx of our money. Thankfully we got out from under the timeshare with hard work and dedication on finding our own solution. read more

NO STAR, STAY AWAY. Unless your retired with lots of money to blow, STAY AWAY! They will tell you that this isn't time share, or that they don't "use" that phrase, DONT LISTEN TO THEM. My husband and I went to an L.A. con, where there was a booth offering a trip to Hawaii to just sit in a meeting. ( Since we recently got engaged at that time we we're in high spirits) Went to the building and got pumped up by some employees with free drinks and snacks and was promised a lunch. After waiting a bit we were let into a room, where we sat and was shown places that we're made to seem was in reach. Afterwards, we're sat down at a table and the lunch was merely finger sandwiches that was catered by somewhere cheaper than subway. The process began, still in a excited state that my husband and I were in, about to make a purchase together as a couple, we got tricked into getting a time share. I mean, it all sounded nice and they said that you can cancel at anytime so what could be the harm in it. STAY AWAY, THATS NOT THE CASE DUMMY!!!! Once we had the plan for a year, we're like, that's not so bad...then we get the yearly maintenance bill, 700+ dollars. (They never told us how much it costs) We decided to cancel, right then and there! My husband calls and calls. Getting on the phone to be told that he has to call someone else, being forwarded to another person to another. It was ridiculous, your put through a maze to try to get to the bottom of this. He had finally got to get a solution that made us not responsible for the room we're timesharing...or so we thought. We get another bill this year starting that we need to pay for this year AND last year and late fees. There is no end to this!!!! We're getting a lawyer!!! I almost forgot to mention, that "Free 3 day trip" for just coming to the presentation...yah that a load of crack. You can only reserve in the middle of the week, you need to pay for the taxes, and do a deposit too. Plus the time frames for the flight literally have you flying in late your first night, you have one day free to do whatever...or maybe you have to do another sit in meeting for that hotel and their timeshares, then leave early in the morning on your third day....there's absolutely no point except get you to go to another timeshare meeting somewhere else. Man! read more

This is a scam! I was at foodie con and I saw a large yellow Amazon station that said enter to win an amazon gift card. I did and thought nothing of it. I got a call yesterday informing me that I had won an Amazon gift card and a free vacation. I was instantly suspicious but I listed to the lady's talk about vacations that I could choose from. Then she had her 'manager' call back and give me a confirmation number. They said they would follow up with an email. I received the email listing the managers name and phone number. After reading all the Yelp Reviews I called. The man who answered the phone said no Amazon gift card was guaranteed only that I might win it if I come to their 90 minute presentation. I asked if it was a time share. He responded does it matter if it is a time share? I responded yes. He said well I've used a time share and I like it just fine. I told him about all the Yelp reviews that stated that this is a scam and he said that people write negative reviews for all sorts of reasons. I responded that these reviews all said the same thing. Then I asked why call and say I won a gift card, why couldn't they just email me the gift card. He had no response. He asked who I spoke to yesterday...it was him since I called the number he sent me on the email. I told him not to call again. He said we can still put you in the grand prize drawing. Again I said don't call me again. Glad I didn't waste my time coming out there. Thanks Yelp community. read more

STAY AWAY!!! Everything they tell you is a LIE! They don't mention all the fees, the membership dues and other rules you have to abide by...and how only about 10% of the "exchange" weeks are actually available... Do yourself a favor and just walk away as fast as you can! read more

I was contacted by this company to inform me that I had won a trip to Napa Valley. Sounded good. The individual who contacted me (Robert) never mentioned the name of the company and never mentioned "time share" in the conversation. I was told that to collect my prize, I would have to go to Woodland Hills and watch a 30-minute presentation. Later on in the conversation this became a 90-minute presentation. I was given an address in Woodland Hills, CA where I would go to collect this prize. These aspects of the conversation rang some alarm bells so I did some research. When I googled the address, I found it was Great Destinations and then read all of the Yelp reviews. I called the number I had been given to receive a door code to gain entrance and said I wished to cancel. The girl who answered (name started with "D" but I don't recall it further) asked me why I wished to cancel and I told her the above (no interest in timeshare and bad reputation of the company). She hung up on me! Prior negative reviews thus confirmed. read more

Signing up with this company is one of the worst decisions I've made. The system of using it is the most antiquated ring around the Rosie process I've experienced with almost anything. I'd recommend never signing up for a time share. Once you do you can't get rid of it unless you sale it to someone but that's if you can find a buyer. Stay away!!!! read more

I feel robbed by giving them one star since that is the lowest I could give! Rule number one should be added to Amendments! "There is No Such Thing as FREE stuff in America" Still sad to see so many people fall for these scammers and con artists! Long Story short, I received a call yesterday 5/17th from Shanti Diaz saying that I won BMW i8, Maserati or Mercedes Benz luxury car and or $100,000 cash also a complimentary vacation gateway on 240 vacation destinations they offer! Being Cyber Security Agent, I immediately asked them how did I win that prize and she replied that they did a draw for a raffle they put in Glendale Galleria Mall and I was in the top 3% that the computer chose! Very convincing up until when she wanted to make sure that it is me and my wife and we are 25-40 yrs of age! She continued saying congrats, Ive got your ticket on my desk, Im very excited for you guys, you can come and claim your prize this weekend in woodland Hills office and we have to make sure to bring a valid ID and CREDIT CARD to attend an hr long presentation to talk about your vacation you and your wife can choose! It was a Red Flag immediately when she insist that it has to be me and my wife present together at the meeting and have to have a credit card with us! She kept saying everything is free and paid for except alcoholic beverages which makes total sense! She also mentioned that they will give us a $100 Restaurant gift card where we can go and have a lunch/dinner as an appreciation of going there in the traffic! Also they will give us a lottery ticket to win $100,000 prize and there are only 80 people! Pretty good odds huh!? She said they will send me an email with confirmation # which they never did, instead they txt me the information which I found it very weird! At this point, it was saying SCAM Alert all over their forehead! I decided to dig in more about it and there you go, Thanks to Yelp and all these wonderful 1 stars I had no reason to believe these scam artists a bit! Today I called them back and asked them to cancel my "reservation" and the lady asked me why do I want to throw an opportunity like this away and I explained her that what they are doing is wrong and they should stop deceiving people like that! She said how are we misinforming our clients, I started explaining that Shanti Diaz promised us all these and based on these Yelp reviews they are all lies and misinforming people to drive all the way there, waste their time on Saturday/Sunday to listen to your bullshit timeshare presentation which happens to be 3 hrs not an hr and the $100 gift card is more like a 50% discount voucher to a taco truck outside than restaurant! Then she said that all those yelp reviews are 4-5 yrs old, now this is a new management and we are very successful in our business! "Scamming people" business - Immediately I replied, since the reviews are as new as a month old! I was fuming at that point and I could hear her breathing heavily over the phone and I asked her, "Iss this a timeshare bullshit?"and she said yes, Shanti Diaz didn't tell you that? I said, do you want me to play her Voice msg for you to hear how you guys lie and deceive people to come to your office so you can sell them timeshare crap? she said okay okay I'll take you off the schedule and have a good day! These people are liars, con artist, thieves, fabricators, deceivers and they would literally piss on your feet and tell you its raining and you'd believe them! read more

I highly suggest not signing up through this company. They get you in by telling you that you won a prize, but the trip is not free and if you want to go on a day you want, it costs a lot more than booking on your own costs for their upgrade. They hard sell you. Make you think you're getting a deal. Suggesting you trade in your points each year to go to different locations. The properties that you can drive to or are short flights from LA are rarely available if at all. When you arrive, spas don't work, swimming pools are closed, etc and you don't receive any kind of compensation. And every year your maintenance fee goes up in price. Their correspondence is condescending. I was sent a form dated October 6, 2017 which wasn't received until about two weeks after that date, asking to update my "expired" debit card information. The form states, "apply one time debit of $117.78 to past due amount". there is no past due amount because it was paid on October 10, 2017 today is November 1, 2017. There are still nine days before it is due! Start a monthly savings account instead and go somewhere you want to go, not only where there's availability left. Completely disappointed and I feel taken advantage of!!! read more

Save your time and dont go! I purchased the time share and i didnt even use it. Plus they didnt gave the free cruise. And the disney ticket is only available on certain month and except weekends. Whats worst? They keep on calling my number and invites me to their presentation. read more

Very pushy and we didn't even go to the presentation..I asked him for the name of the company and looked them up on yelp here ..told him on the phone the reviews are so bad therefore we are not interested..he told me to go to their website to look up reviews.. lol I mean really? Like I'm that stupid to not know website reviews are fake? Lol he wouldn't hang up therefore after multiple goodbyes, I hung up.. I can't imagine how pushy they would be at the timeshare presentation. read more

Hi folks I was invited to great destination office in Woodland Hills Ca on Sunday the 6th of may 2018 at 15:15 pm and after one hour and fourth five minutes from chino California to Woodland Hills call Dorina it was a bumper to bumper traffic , I was 25 minutes away from destination I called the lady who made the appointment with me and I told her I may be late and she said if you be at the office by 3:15 pm your good anyway my wife and my daughter got there at 2:15 pm and waiting for me there and I called the lady can they go in to the office and take care of the paperwork on till I get there and she said no just get there and go inside together and I did lessen to her any way I got there by 3:13 pm and I called here and she said go in to the office and do the paper work and when I walked in it was 3:14 pm and there was a couple in front of us which we walked in together and the couple in front of us got there paper work to fill out the and when we got to front desk the receptionist told me sorry the time is over and we can not accept anymore people and she said I got in at 3:16 pm and the couple in front of us they got there at 3:14 pm and she rejected us after all these hassles and the manager and in charge of the great destination was in front of me next to her and he's name was mr Henry and he said so sorry and come next time , I don't know my concern is , do they have any rules to make there customers happy , read more

WARNING!!! If you want to spend 90 minutes of your life in VAIN, run here. All staff consists of DECEIVERS. First they DECEIVE you, that you won the car, and call you in their office. After you arrive there it turns out that this is not so. Then they tell you that you can save with GREAT DESTINATIONS on trips, but it's NOT. If you count it will cost even MORE. I want to tell you from my experience that you should NOT go here, because it's all crap. Everyone who works are DECEIVERS. I do not understand how this business is still working. read more

Waste of time. They turn very aggressive after you tell them you are not buying the membership. Don't waste your time!!!

My review would be no star! This is one of the most awful purchases of my life. I can't believe I got scammed so badly! Has anyone paid the loan in full and then gave title away to charity? The dues are horrific, the reviews are even worse. Lies, lies and more lies every turn. Stay as far away from this company as you can. read more

The reason for this is because two our of four people were rude to fiance and I. They never told us how long the meeting was until we were there also giving a "100 gift card" that is actually just a 50% off coupon that you still have to pay. Really whats the point of a gift card if it is just and half off deal. terrible place and will not recommend to anyone read more

Came in for a presentation to get a Free gift. They try to sell you a membership (Lodging at timeshare resorts) that really costs $400 a night when all expenses are amortized over 10 years or so (dues, interest, membership, fees etc). I asked the presenter is the TOT tax extra (Transient Occupancy tax) and he said... "whats that?." He added no which was a lie. The people trying to sell this worthless membership don't know anything about traveling it seems....., read more

There "90 minute" presentation turned into 2 1/2 hours. The staff was kind and friendly, but definitely not worth my time. After I listened to their presentation, I also had to wait over 20 minutes to receive my promised gifts. Unless you are highly interested and ready to buy that day, it will be a waste of your time. read more