Pretty disappointed. The games there are great but we did the room blackout and someone came into…read moreour room 4 times to fix stuff while playing. I don't understand why they don't just close the room if it's broken. The girl even told us it was broken and they were waiting for parts for it. We never solved the room, nor understood the plot bc they came in so many times to fix puzzles for us or explain to us " you did it right, this was supposed to happen". They felt so bad for us that they gave us the keychain. To be honest I just wish I was refunded or given a different room at that point because I was looking forward to playing so much. I felt like we would have solved the room if we didn't have to use our clues on broken stuff and if things worked like they were supposed to work. Would love to comeback and give it another chance, but I hope they fix stuff first.

Love escape rooms, and great effort put into the rooms. Sadly, some of their equipment is faulty,…read moreand we had to use our clues to figure out how to fix those items. Our directional lock broke, and we ended up not making it through. We decided to try to give it another try. We wanted to use a Groupon, and, unfortunately, the voucher code did not come in time. We called to try to see what to do, and the man on the phone told us to just call back whenever we got the voucher code. We showed up hoping the code came in time, and we're informed when we got there that we had to book an hour ahead no matter what. We offered to purchase on the spot and we're turned away. Understandable, but we are very sad about this experience. Just wish we could have known more ahead of time. Hope this helps someone else.

Had an amazing experience when doing the Alchemist at Spymaker! Definitely plan on going again soon!read more

We had a blast here. We did 2 rooms so far and will be back. The only suggestion I would make is…read morefor the person who gets you ready for the room could speak slower and clearer. She rushed through it and was difficult to understand. Otherwise, the rooms were great!

First, I felt that I had issues finding the front door of this place... so maybe it's a break in…read morebefore escaping out. Next, we tried to call to inform them we were having troubles finding the entrance causing to be a few minutes late however they did not pick up (we were the first session of the day). While in the escape room, I will say it was incredibly toasty and I wish there were a couple more vents in the rooms themselves to provide some ventilation. Finally, without exposing the escape room, I felt all the puzzles were linear and so without the continued clues it would have been impossible to complete the room in the time limit given. I feel that if they wanted to do this room without any clues it would need to be a 2-3 hour room although the puzzles were well designed. Finally, there was no like end picture of us breaking out which would be a nice addition to the experience.

We went the Erebus Haunted Attraction earlier this week. While in line for shirts, we saw cards…read morewith the Erebus Escape room. They had a promo code on them to save $3 per person. For some reason, the code did not work at all which was disappointing. I mentioned this to the person that greeted us and she said she would let her manager know. We weren't given that discount though. That's the only reason I give it a 4/5. We walked over to a lockers. We were instructed to put our phones and any other belongings in it. We were given a key for it to keep while we go into the escape room. We went over all the rules and then walked over to the room. One of the rooms we wanted was sold out, so we chose lock down. I must say the room was pretty difficult and a lot of fun. We finished with barely any time to spare. The screen shows you little hints along the way. We got our photo taken at the end. I did mention to the other woman that we would like to come back again, and if the code will work in the future. She said they will work on fixing it.

Each year, we try to incorporate our kids into games when we get together. I think we found another…read moretradition. What a way to challenge your mind and to get your kids to think outside the box. We went down to the last second, but we won the heist!!

Even though we did not make it out it was a lot of fun, good location near all the shops and…read morerestaurants! Took us 1 hour.

I have a channeling time on this one because I didn't directly pay the experience. I have escape…read morerooms before in the past that I thought were both easier and more creative. Also, the instructors previously were way more proactive with directions. That being said, I thought the concept was clever and there were some creative clues leveraged. Check in was easy enough and the instructor kindly offered to walk us through what we missed. I'll also add - it's in a mega complex with an arcade and laser tag. We ended up a few people short and they were great about comping us the extra value. Arcade games are standard fae but seemed to be well maintained. Prizes for the arcade are pretty much exactly what you'd see at a Dave & Buster's. Ultimately we had fun, but not sure I'd rush back

Had a lot of fun at this escape room! Michael was an excellent host/game master and responded…read morequickly when we asked for help. Our group did the dragon heart room and the pirate room. Both were fun and the puzzles provided enough of a challenge. Would recommend this place to a friend.

Everything was great from the time we entered. We were even a warm welcome and when we left we had…read morean amazing time

Hands down, the BEST escape room I have ever been to. It's much more than just your regular escape…read moreroom. The theme is totally interactive and well thought through. I can't wait until the next theme is ready... We'll be there!

Had a really fun time yesterday doing the Mardi Gras rooms! The hosts Lin, Jenna, and the third…read moregirl were very fun to get everyone ready! Wish we lived a bit closer to this one but it was well worth the drive!

Lots of fun. The room was harder than we expected (we did…read moreintermediate)! We had a team of 5 with 2 being kids. I like the concept of moving into different rooms as we worked through to escape. There were some fun surprises and lots of locks. Parking next to the building was easy. Julianne was our guide and was energetic and helpful!

What a wonderful time in Santa's Study! Our group of friends (late 20s-early 30s) wantes a fun…read moreChristmas experience to celebrate everyone being together. We have done escape rooms before, and while the pod rooms may be smaller than other's the clues and storylines are quite thought out and take a bit of brain power and time! Loved how everything was put together and flowed in a holiday inspired room. We made it out with 10 minutes to spare, and had a blast! Would recommend this escape room to enthusiasts and newcomer's alike.

From the owner: Lansing Escape Room. Become a detective for an hour as you attempt to unravel the mystery of our…read moretwo brand new rooms! Search for clues among five tons of REAL sand in STRANDED, or launch into emergency action aboard a starship in the blacklight-lit PANIC IN SPACE!

When you're looking for Christmas gifts for our grandson who was requesting Gundam models. They had…read morea huge selection and we were able to find a specific model that he was looking for. Christmas was fantastic for him.

Superior service. Helpful. Knowledgeable. Worth the drive. Will get my future business.read more