Both Jamie and Ray are excellent individuals and they were extremely helpful and had an awesome and…read morejovial attitude. I made a reservation mistakenly elsewhere and I was left with no options. I approached AVIS and briefly spoke with Ray. He was understanding and helpful and soon after I was being serviced and taken care by Jamie. She is jovial, smiling and just made a bad situation into an excellent experience. If I ever need to rent a vehicle in Great Falls again, I know who I am contacting.

Smallest "International" airport I've ever been in. Might have something to do with proximity to…read moreCanada. Slow baggage retrieval at the carousels. Interesting that there's no checkout for a car rental. That was inbound. Now, on our outbound leg, got here early and TSA isn't open yet. And there are only two other people hanging around. For a weekend afternoon, it's quiet. Nice that it's so clean.

IF you need a safe and reliable ride- pick BlackedOut 406. The company does background checks on…read moreall employees before hire. It was an honor meeting Aaron today, very friendly and helpful. Hands down the best transportation services in town. Five star rating for sure.

If you need a cab ride and you call BlackedOut 406 I hope you get Dawn and her BlackedOut minivan…read more She is an excellent cab driver and her little minivan is like riding in a little limousine. I am 6'3" and 270 lbs and she hits a button and the door opens and once I am in she closes it again. The nicest ride out of all the cabs and one of the greatest drivers I have ever dealt with. lol

It's not bad, the TSA employees are just dead silent. Not even cracking the usual jokes. Guess this…read morelives up to all the bad PR TSA has domestically. Metal detectors and. bag X-rays. No Pre check line but they may let you cut in front of others. Line snakes before. Able ID and boarding pass. Wait in line for one of two X-rays. Bag scan and then on your way. For such a large area you'd think they have three lines. Maybe a body scanner like most others? Mostly glass so you can wave to your family on the other side. They do their job fairly unenthused and unceremoniously. Think I've experienced more pomp and circumstance as someone makes my Subway sandwich. Good old TSA. What do you expect? A massage and a wine cooler? We all know they failed most suspect device challenges this past year. Just doing their job to pat you down and catch the obvious items. We all know what to expect these days. Don't bring thirty dollars in nickels with you. Remove your belt and phone pre screening to expedite the process for everyone.

Hands down one of the worst TSA checkpoints in the United States. It is nothing but a headache…read moreflying through this airport -- I abhor having to go through security at this airport. They mean well, but extremely poorly managed. It takes 25 minutes to clear security often when there is about 10/15 people in line. Absolutely unnecessary. I fly through municipal airports and large international airports all the time and I can say this is probably the worst managed TSA checkpoints that I encounter. BAD BAD BAD!

This place is busy in the summer, the rooms are good, has a pool and mini workout room. Next to the…read moreriver and trail to walk if one wanted to.

I had a very short stay but the super clean rooms and amazing hospitality shown by front desk staff…read moremade my stay great. Breakfast was a nice plus as well. Would stay there again.

I typically stay here when I'm in Great Falls. It's no-frills lodging, but it's clean and…read moreeconomical. If you're just looking for a bed and a roof over your head at a good price, this is the place to go.

This is for TLF. The reason for the 5 stars is both facility and customer service. The facility…read morehas exactly what you need for a long or short stay--washer and dryer, well equipped kitchen, full size fridge, TVs with cable in everyone room, hi speed Internet with a cat 5 cable you can sign out, nice sized closets, and great beds with the most comfortable pillows in any TLF or lodging room across the AF. You are easy walking distance to: Commissary, BX, gym, the club, chapel, to name a few. The customer service at the front desk is fantastic and can answer all of your pressing questions. They have a business center where you can get on the Internet and also print. Fresh coffee and hot chocolate packs in the morning. Well worth the money for passing through or if you stay here when PCSing in or out of Malmstrom. I very much look forward to our next stay!

Some people will give a bad review because didn't want to follow simple rules…read more It's quiet, clean, and staff are great. Pay on time, clean after your pet, and keep it clean. Simple.

Can't beat the price for an extended stay. Rooms have a musty smell, but it's not terrible…read more Kitchen is nice, but bring your own dishes, pans etc. Beds are okay (not new, that's for sure). Room service only once a week when staying a week or more. Laundry Room is nice and convenient. It is what it is...a cheap motel.

Your search is over, you have found the perfect hotel! I couldn't wait to write the review for…read morethis place! It deserves 10 stars! I wish every city we were visiting on our trip had this! The staff was some of the friendliest I have ever encountered at a hotel. I only remember one as nice ever (in Missouri). Rooms were so spacious (wish every hotel was like this!). Two queen beds, a small table, a couch and double sinks outside the bathroom (so great for multiple people getting ready at the same time). It was spotless! I would guess it's a family owned business based on the care you can see that's been put into it. And breakfast...just WOW!!! Without a doubt the best hotel breakfast I have ever had! Only comparable was the hotel in Missouri! Don't pass up this little gem! You will not regret your stay here!

Valuable Items Went Missing - Heartbreaking Stay at Crystal Inn Great Falls…read more We stayed at the Crystal Inn Hotel & Suites in Great Falls on October 31, 2025. Unfortunately, after checking out the next morning, I realized that two rings -- including my vintage wedding ring from the 1920s -- were missing from our room. I contacted the hotel immediately, but the items were never recovered. Since then, I've filed a police report and have been in contact with local authorities and pawn shops throughout Great Falls and nearby communities. While the front desk staff did respond when I called, I left this experience feeling very unsettled. I would not recommend staying here. If you do, be sure to keep all valuables with you at all times and avoid leaving any personal belongings unattended in your room. This was a heartbreaking experience for me and my family, and I hope management takes steps to ensure stronger accountability and guest safety moving forward.