Marge is professional, friendly,and extremely adept at tax preparation. We had to deal with…read moreoverseas taxes and she walked us through the process and handled all the paperwork! I cannot say enough good things about Marge. We are customers for life!!

This place is super amazing. They don't have very many customers yet so I know everybody there by…read morename. i've been a member of this bank for 40 years while living in the upper Peninsula and it seems like home when you walk in there.

They tell you when and how to spend your money! Customer service people act like it's THEIR money!read more

Searched for a credit union ATM while visiting the area. Imagine my surprise when this credit union…read morecharged $3 to get money from the credit union I belong to. I thought the whole purpose of credit unions is to not charge fees to other credit union members. Beware if you are expecting to not be a charged a fee here.

I just got a mortgage through Breakwater FCU. I could not have had a better experience. They were…read morefriendly, organized, efficient and fast. Holly Mattson did a fantastic job and took all the changes to my contract in stride. I want to thank them for everything!

The quality of service is below average. They sent important paper with misspelled names and…read moreerrors, creating big headache for customers. They have ridiculous internal communication. One department say one thing, other dep. say opposite. They called and said they did not receive payment, other dept. said disregard that call we did receive payment. Suggesgion for banks, not to hire this contractor for financial services until they improve quality of their work.

I refinanced my mortgage through UK credit union. UKCU works with Midwest Mortgage. This was my…read morefirst experience with this mortgage company. I added my banking information to my account on the Midwest Mortgage site. I listed the information for my joint checking account (which has plenty of money for my mortgage payment). I "checked" the box for "checking" (not savings). When I made my first payment, they tried pulling it from my joint savings account which had $5 in it. It was kicked-back to them "insufficient funds". When I called Midwest Mortgage, they said it was not their problem and that I needed to talk to my credit union. I went to my credit union the same day and they could not find an issue on their end. I talked to Midwest again after "fully funding" both checking and savings to make sure there wasn't a problem. Midwest again said I need to talk to my credit union. I have been with my credit union for 5 years. I have made mortgage payments, utility bills, etc. through them without any problems. The problem is Midwest Mortgage. If I continue to have problems with them, I will find a different Mortgage lender. I will not continue to pay "late" fees for something that is not my fault.