I went looking for a new GP last year, and wanted Dr. Potempa due to history with her family, but…read moreshe was not available. I was assigned to Dr. Lee, and I could not have been happier. Dr. Lee will actually listen to your concerns, he does not judge you, and actually treats you like a human being. I have had poor experiences with past doctors and Dr. Lee blows them out of the water. All of the office staff are just as nice, too. People don't usually look forward to going to the doctors office, but they ease any anxiety I've had.

I'll lead with I can say to much about Dr. Beney himself, I don't recall ever meeting him. That…read moresaid, I usually deal with Chris Pease and he is awesome. From general health, to age related questions as I get older, a little dabbling in some short term depression, and so much more; Chris has been great to work with over the last... maybe 10 years? He's approachable, knowledgeable, willing to get you in and out if you are in a rush, or sit for 30 extra minutes if you have some real concerns or things you need to understand better. The front of house is nice too. All in all, I continue to come because of Chris, although he is a PA, my interactions with him have been better than any doctors I have worked with in the past. Also, I have always been seen in a reasonable amount of time. Both in scheduling and upon arrival to the office. Would recommend.

I was searching for a primary care physician a few years ago. The first six I called in Erie County…read morewere not taking new patients, and I was getting frustrated. That's when my friend Laura told me about her doctor, and said he was accepting new patients. I would have taken anyone at that point, honestly. But she raved about him, and I gladly filled out the paperwork and waited for my first appointment. Admittedly, it took them a while to get me in for my physical. The physical is the necessary first appointment before seeing the doctor for anything else. Now I can get appointments the same day, when necessary. Usually I can get in within a few days. Dr Beney himself is very personable and listens very well to what you say. I have never felt rushed when I've been in to see him. He specializes in pediatric and internal medicine. I love how sometimes I am put in a room with an exam table that looks like a school bus or fire truck. Usually I request to see one of Dr Beney's PA's. Chad is my favorite. He's the one I go to for my annual physical, asthma questions, and anything else that is non-emergency. For the more urgent needs, I'll see whoever can take me first. The staff is really friendly. They've always been extremely helpful, too, whether in person or on the phone. One of the great things about this office if you have kids is that they have this really cool game in the lobby. It reminds me of the movie Big with Tom Hanks. Remember that scene where he's at the massive toy store and plays piano by jumping on the keys? Well this is the same concept, only it's not a piano. Using a separate machine, kids start a game that illuminates the floor. They have to jump into squares or grids. I don't think I've ever watched a kid play long enough to understand the goal, but the kids all seem to know instinctively how to play it. Dr Beney is currently accepting new patients, and although he's in Lockport, it's still a fairly short drive for me from East Amherst. Tip: His last name is pronounced like 'Beanie.'

The receptionist are very polite, the place is very clean and the wait time is not very long.read more

From the owner: The ENH Family Medicine facility provides high quality medical care to families in and around the…read moreLockport area. Offering medical services including pediatric care, OBGYN services, geriatrics, and more, the doctors at ENH Family Medicine can help you and your family feel their best.

I switched practices a year ago and couldn't be happier I did. The wait was always way too long,…read moreover an hour even with a scheduled appointment. Definitely more but without getting too personal, I don't think the np had his patients best interests at heart.

I only go here on Special Acacians, which is why it's called Acacia Health. It's up in Lockport,…read moreit's a little hard to find, on Davison, not far from the amazing Village Eatery... and if you eat there too often, you will find yourself at Acacia too often, too (Italian American food is so unhealthy!). Personal experience: This is my current regular doctor. I come here probably once a month. I don't really use the doctor, but I go with my friend (who found this place), and then we generally see the Doc - Ostolski - together. I get advice, she gets prescriptions. I'm lowering the place to a 4 just because the clientele that waits in here are often a little shady. I had to defuse a fight in here recently because a drug addict had come to get a fix. The people working behind the window are not always the most helpful or astute. However I still think the Doc Ostolski himself is an angel and if I review him specifically, which I will, he'll score a 5. The other doc, Scarpelli, I have seen him too a few times and he scores a 3 or 4. He's pretty good. Ostolski though is one of the nicest and most considerate Docs in Doc history. If you're looking for a super-friendly place to find a new doctor, it's Ostolski... this is the place I would suggest. Much friendlier than most of the doctors I have ever seen in the area. The other great one in town is Gumberts on Sheridan in Amherst.

The doctor is wonderful. He is very empathetic and kind. Unfortunately his staff is beyond…read morehorrible. They NEVER pass along messages to the doctor. If you need a prescription refilled be ready to call at least a half dozen times before it is taken care of. They often claim they have no record of previous calls. It's extremely frustrating to go through this every month. When you (or a family member) have a serious medical condition and have to go without your meds for days, is is also very dangerous. I hate to say this, but I recommend you stay away.

I cannot praise Dr. Potempa's office enough. We have had Covid hit our home. When called to tell…read morethem about testing positive they were AMAZING. They had a nurse and the PA I see contact me within 15 mins. It really eased my mind. I've never had an issue trying to get an appointment for illness either. Everyone I have had contact with is pretty friendly. Waiting is sometimes an issue but at what office don't you wait?