went in today to pick up 2 20lb. bags of salt and a scooper. Received an email saying I could pick…read moreup in store or call for curbside pickup. I call to have them tell me I have to come in and sign and then I have to pick up the bags and bring to my car. no one offered to help. why advertise curbside pickup. I get the signing, but I could have done that in my car. Typical woman doing a man's job. Thank You, oh wait thank me!

7 years later, hours are still horrible. Good service and very helpful when you can get in the…read morestore.

Helpful staff. They love my dog. They have all the things I've gone there for. If I can't find it ,…read moresomeone will point me in the right direction.

Tawas hardware is more than a hardware. It's a hardware, gift shop, and outdoor store. The…read moreselections here are phenomenal, especially the firearms. If you visit the hardware be sure to check out their selection of firearms! They always have some cool stuff to check out.

I only wish I lived in the area. I would support them with 100% of my hardware store needs!…read moreI was driving south on I75 from West Branch to my home in Detroit area Sunday. The hard cover in my truck bed started flapping. I was in desperate need for an Allen wrench to tighten it up before it came off. I saw this hardware store on the map but it showed closed. I called anyway just in case that was old info. To my surprise, someone answered. I asked if they were open and she (I never did catch her name) said no... but if I needed something, she was there and would open for me! I was shocked. I went there, and sure enough, she opened for me, helped find what I needed then locked up again. She told me she's not always there on Sunday's but is very often considering she's the owner! Awesome customer service you just rarely see these days. Highly recommend to support them!

I needed a window repaired, and when I walked in with it, they fixed it immediately. The prices are…read moregreat, and the service is top-notch. The store is neat and tidy. And...they probably have anything you would ever need from a hardware store.

My recent experience with this store was with the paint department. I found them to be extremely…read morehelpful, both in selecting the color and the brand of paint. She also helped me chose brushes and other supplies, and her recommendations worked out very well for us. I also used their Curbside Pick Up service recently. The website gave me a lot of trouble, so I called the store directly and placed my order. Again, they were very helpful and my order was completed quickly. The only drawback is that their prices are high, but I have to take into consideration that this store is in a rather remote area and it saves me a drive to Midland or Mt. Pleasant.

Ace is the Place!!!! Super friendly and very helpful. Their service during this Covid-19 time is…read moregreat. You can call your order in, pay for it and just pull up and they load your vehicle. Thank-you for being there for us.

Ausable Hardware is my go to store for home improvement projects in the area…read more The staff is always friendly. They have nearly anything you could need for your project including lumber. Value-wise, their prices can be slightly higher than in bigger cities, but you'll have to drive a lot longer for your supplies. Overall, I recommend Ausable Hardware.

Have almost anything you need DIY or professional. Can get it if not in store that day. All the…read moreguys and ladies know their specific duties and knowledge and are polite and professional. Competitive Fair Pricing. The Goslee Family Values Vinnie's Do It Best Hardware. All of Us.

We had purchased an interstate battery for our golf cart in October 2023 just after we had moved…read moreinto our home on Sandpoint in late August 2023. We became very acquainted with Caseville hardware as they were close. So we were in there constantly for paint,plumbing and electrical supplies,tools, yard decorations etc. Also many many propane fill ups for our BlackStone grills and our toy hauler. So my point is we were regulars in buying from them. So when we spent over $200.00 dollars on our golf cart battery we figured they were local and just higher on things. Fast forward to today 9/9/25 at 9:30am when I returned to the store after a rude employee telling me on Monday he didn't do warranty's and come back so I came back today. Talking to the owner and a gentleman today they told me that they were sorry I'd lost my receipt in all that I'd bought there in the past almost 2 years but they couldn't help me and the battery code that it was made in June 23 and probably shipped to them in August 23 and our purchase in Oct 23 would be out of warranty. It's unfortunate that trust with a loyal customer means nothing when you as a customer put up with over charges and hit or miss assistance from employees or the fact that they don't stand behind a trusted brands hassle free warranty stated on the product with date codes. Sadly they lost our business as we owned our own companies prior to our retiring and thats not how we did warranty work or customer service. Now we will drive farther just to get better service rather than doing business with them anymore.

Great folks and decent selection when you need it. Of course the prices are higher on tools and…read morebits than normal big box stores but they have great deals on propane and are friendly.

Excellent customer service... The projects that i'm working…read moreon, they know just what to help me with...

Needed a lawn mower for my Lawn Boy mower. Whole staff was looking for this hard to match blade…read more Super friendly and put in a ton of time and effort to get me hooked up. Great service and very knowledgeable. Forget Home Depot- got to C & R. Thanks guys!

Wow!! I have never been treated so poorly in a store in my 55 years of life. I went into get some…read morestain samples put on a board. first I was told by Jim they couldn't help me because they had a truck come in with a big order. I was told to come back in the afternoon. I returned in the afternoon, when I walked in I was given a dirty look by Jim and asked were I buy my paint. Insinuating he didn't want to help me because I don't buy paint there or spend enough money there. After an argument he reluctantly helped me. I tried to smooth things over and explain to him that we do buy items from the store just not paint and that we even have an account set up there. Jim's response was well use it then and not in a nice way. I don't go in there daily but I go in there enough to know that his name is Jim and the owners name is Bob. Obviously we will never use this hardware store again in the future.

There are a ton of franchised hardware shops in the area, basically 1 per small town. The ace in…read moregrayling is typically my go to outside of the one in downtown Roscommon simply due to location and familiarity. This one is still in Roscommon county but is on the way to Higgins lake. By far the BEST against the others I mentioned. Not only are the hardware and home improvement sections larger but there's also a great selection of gardening, camping, fishing and beach equipment! So literally the selection caters to all Higgins lake and KOA visitors in the area! Don't pass this place by for a last minute purchase this summer they have it all with a good price and fantastic service!