I called them to check my system and I asked the guy to check Freon level but he didn't, and told…read moreme it seems OK, and he went to check other stuff to increase his time, he told me your thermostat has to change, he left me for 1/2 an hour and came back with a new one, and after installation, he found miss wiring, so he took the new one out, and had put the old one back. and after all this he went to check the freon level, and told me there is a leak. so he wasted a Lot of time to charge me for 2 hours labor instead of one.

Thank you, Technician Nick. I appreciate your advice on maintaining my AC. You arrived promptly…read moreat the time and date of my appointment. Excellent service for an excellent price. Thanks again!

This company is TOP NOTCH!!! They are fair with their…read morepricing for both oil and services. I just had the nicest young complete the yearly service on the oii burner and he replaced the gauge on my hundred years old tank too. I have using their services for about 5 years now and can only shout accolades from the rooftop. Great company- exceptional in every way

Quick response time. Excellent and experienced technician. Very affordable!!…read moreMy friend recommended them to us and I would highly recommend them to anyone.

The crew did my lvfloor. Great install , Great service. Wonderful clean up too. I had a good…read moreexperience . Highly recommend them. Thank -You Steve's carpet !

We had a few broken tiles replaced by Steve's Carpet. Two weeks later we washed the floor and the…read moregrout came out. Steve's Carpet agreed this should not have happened, and said they would fix it. Unfortunately, after me calling (or stopping by in person) every week for 6 weeks, I was unable to have the shoddy work repaired. They kept saying Larry would call me, and seemed surprised every week when I said he had not. I'll be calling someone else to fix their shoddy work.

Had a new water softener installed and Ian Daphne did a great job. Cleaned up the site and…read moreexplained everything. Previous water softener installed by Tim Beil lasted 21 years.

I had a middle of the night emergency and didn't know who to call and called every number I could…read morefind. Tim was the only person who called me back. He notified me that he wasn't in my area but went out of his way to walk me through what to do to help me get the situation under control until I could find someone local in the morning. If it wasn't for Tim, I'd probably have major water damage right now.

Rarely do you find a company that will provide service on a holiday (e.g., Columbus Day). You could…read moredial 525 other companies, and you will not find anyone as knowledgeable, genuine or honest. Double Edge services a wide geographic area. It's a privilege to work with a full service contractor, who is in it for the long run with you. Our family highly recommends Double Edge for all of your heating & cooling needs. Don't compromise, or settle for anything less than the A+ quality and experience they provide.

I was introduced to Vincent during my Walk-through July 2026. His Stickers were on my HVAC Units…read moretoo in my home. AC was not working during my walkthrough. He opened up electric panel to "Leaf Blow Moss" out of the system. We knew they were older units and original, so I did not expect them to last much longer. After 3 Days, my 1st Floor Air was not Cooling. I asked Vincent to come check out our report of "No Cooling". I have spoken to Liberty HVAC in Garfield, NJ, Gold Medal, Fras Air, Plumbing Experts, and Service Experts, and ALL Professionals said a Report of No Cooling would have resulted in a Multitude of Checkpoints and Analysis. I honestly expected the guy to tell me my system was shot and needed replacement. But he did not, he proceeded to tell me "All it needed was Refrigerant.". I was so happy and grateful that was it. Happily paid the guy and thanked him. Mentioned to him, we have Home Warranties and Fras Air Service Plans, we 100% believe in them. Well Vincent said, "they're useless - just call whenever you need something, and he can check but those companies are not really needed, and he does not recommend.". 10 Days Later, Guess What! No Cooling again. I contacted Vincent at the 12 Day mark, due to being away/busy, and he was "Not available, away, Family Emergency, Family Emergency that turned Catastrophic" all per his text messages. We were patient and understanding but frustrated. I had Plumbing Experts come because we could not wait longer. Plumbing Experts said the Wires and Mechanicals had a Severe Rats Nest, Skeleton Bones, Chewed Through Wires, and that Refrigerant should never have been added or charged for. I paid Vincent Check, so I cannot contest the charge. But I want my funds back. I emailed several times with him regarding my experience and so forth, and yet still nothing. He said he was "not hired to do more than he did". I called him for "NO COOLING AND FROZEN LINE". I don't even know what he checked, but Plumbing Experts said he clearly did not check correctly or thoroughly before adding Refrigerant. 5lbs Added, and 5lbs gone in 12 Days. HMMM!!! He has only offered $150 back, and is refusing to reimburse fully. It was a wasted visit, assessment, diagnosis, and suggestion. I would not trust the work of this company, and maybe others have had positive experience, but this is mine. While it is a few hundred dollars, $625 to be exact, I WANT IT BACK! I was deceived, and that bothers me more than anything. I am a realtor, and former teacher. Consumers and families TRUST me when they hire me, and I did the same with Vincent and Double Edge. I am left wondering, why did he fail to fully check my No Cooling issue and Frozen Line? To make a quick few hundred dollars? Did he really even add the refrigerant? He did not show me pictures or invite us out there to see anything he was doing. He simply saw a quick adjustment of cool air, and said "all done, that was it.". The HVAC people I spoke to said even a little refrigerant would spike the cool air and improve. Maybe it was not working well sooner than my 12 Day communication, but I have 2 other zones in the house. I will be pursuing a formal complaint with the Department of Consumer Affairs, Better Business Bureau, and Local Claims to pursue a Full Reimbursement for being deceived and not implementing Best Practice.

I've called for their services throughout 20yrs. Professional, they bring the materials even the…read morenew toilet. No complaints.

Absolutely outstanding service. Great customer service over the phone, technicians are extremely…read moreprofessional and do great work. Janine, Ben, and Ray are the best around. Highly recommend!

I've been dealing with them for years and the service is excellent. Very friendly employees.read more

Early on a Saturday morning late this winter, our church had a water pipe break from the freezing…read moretemperatures water spilled into our sanctuary, our classrooms, and our hallway. I called Brian's in the early morning and he had a crew together and on site by 11:30 AM. Over the next 2 to 3 weeks, he kept in touch with me on a daily basis from sheet rock repair, to Cove base repair, to carpet scrubbing. They did a great job from start to finish.

Outlaw should be wanted everywhere!!! The recent cold snap…read moresapped the last 1/4 of our tank quicker than expected and while at work got that dreaded call from my wife. She called Outlaw because our normal service wanted $200 to deliver in the next 2 days even though they deliver every day. Outlaw also gives a discount to first responders, which I am. They gave us the discount price before I could send them proof and told her they would try to get the delivery out that night, if not it would be there the next day, and mind you it was already 5pm!! I emailed them the proof of my certification within 30 minutes and when I text my wife to let her know she told me that Outlaw was already at our house delivering our oil!!!!! No emergency or expedited charge either!!!! Outlaw Fuel truly cares about their customers, and they have a new one for life now!!!