First time to Warby Parker. I went in hoping to get the nosepads on my glasses cleaned/repaired,…read moreand the ladies there helped me so much and ended up deep cleaning the area and replacing the nose pads. I walked out with brand new nosepads and I'm grateful to them.

Everyone at this Warby feels relatable, compassionate and willing to give you their time of day:…read morenot easy in this day and age where the economy feels like it's pressind down on everyday civilians. What I love about Warby is that they take both FSA and HSA. They also measure pupillary distance on the spot via their in-app, staff-operated iPads. Be sure to bring in your own, updated prescription if you want to purchase glasses that day. You can always update them later, but it makes it easier on everyone if you have a digital or hard copy. Adjustments are free, and they have low-bridge varieties for all my APIA/AAPI fam out there. Remember that sunglasses and glasses frames are pretty interchangeable for whichever one you prefer: they are all just frames. There is an optometrist on site (pun intended) if you need one and didn't have a prescription. Warby also does their own contact lenses, but I haven't tried them, so I can't really tell you much about them: only that they, like their frames, seem affordable. The only slightly tricky situation is parking. There is plenty of street parking should you choose to arrive on a random Tuesday midday. I imagine there would be less so on a busy Friday evening considering the many restaurants nearby. There is a paid lot, but they were renovating it when I was there.

We visited Look East after my mother broke her glasses while vacationing in Nashville. The optician…read morewas very nice. My mother's glasses were fixed within minutes and at no charge! Excellent, friendly service!

I had a great experience with this office while traveling from out of state. I unexpectedly needed…read morea pair of contact lenses, and they were incredibly helpful. My eye doctor faxed over my prescription, and they were able to get me a pair the same day. The entire staff was kind and friendly! I highly recommend this eye doctor office!

I have been very surprised to find that many eyeglass stores do not offer repairs in any capacity…read more After checking several, this is the first one that confirmed they offer repair. In fact, I was thrilled that they did repairs on about five pairs of my glasses, right as I was standing there. Excellent service and obviously an expertly run shop... very happy to have found them.

I sat on my glasses and broke one of my hinges. With only one pair of glasses and a license with…read morevisual restrictions I was in sad shape. With my lenses suspended from the nose cushions, I found my way to Milam's. I was saved, walking out 15 minutes later, fully rebuilt with a smile on my face. If I could only clone this customer service my bitchy resting face would be forever cured. Cudos to Milam optical

Fixed my glasses, amazing atmosphere, kind people! I am a…read morestudent from Orlando, but they treated me like a regular :)

SEE, Nashville 21st Ave…read more I'm writing this as a husband. My wife spent over a thousand dollars at SEE, and this was already her second trip driving 35 miles to pick up her glasses. One pair was fine, but the other pair she literally could not see through. Instead of helping, the saleswoman made my wife feel like it was her fault. She asked questions like, "This is a 24, do you want me to order a 25?" My wife had no idea what that even meant, and kept saying, "I just want to see." The exchange reduced her to tears. Thankfully, a salesman eventually stepped in and seemed to get the order right, but here we are nearly two weeks later and still no glasses. The worst part is the timing. This week was my wife's grand opening of her business, complete with ribbon cutting and photos. She bought new glasses specifically for that important moment, and instead had to wear her old, scratched pair. She was miserable on a day that should have been nothing but joy. As a husband, I recommend you take your wives somewhere else. The drama at SEE does not warrant their bougie glasses at high prices. I can only hope our next trip to pick up my wife's glasses is not a repeat of this mess.

Amazing!! They take their time, want the best experience for their patients. Can't wait to start…read moreordering my contacts through Visionary Eyeworks and get some new fun glasses that I've been wanting!

I had two pair of glasses that needed new frames. The old frames were bent and broken but the…read morelenses were fine. I just needed the lenses transferred. They were very helpful in this regard and accommodated my request quickly. Much appreciated!

Our whole family sees Dr. Seger at The Spectacle Shoppe. It is a small, personal experience as…read morethere are only three employees and all are friendly and professional. The office is cute and treatment is comprehensive. Dr. Seger diagnosed my husband's torn retina, which could have caused blindness and he had subsequent surgeries to repair and prevent this. She also diagnosed my son's need for vision therapy, which helped focus on word and improve his reading fluency. Both have been better off for her care. The rest of our family (without major eye problems) have enjoyed shopping from the newly updated line of frames and sunglasses! Our teenager was able to switch from glasses to contacts after patient coaching from the staff.

The front desk personnel were very rude and curt! They were deliberately taking their time with…read moretightening and fitting glasses that were purchased at this store. Also, the prescription glasses were excessively expensive to be falling apart within weeks of purchasing them.3689

Benton and Jay were the reps that assisted my husband and myself today. Benton was friendly,…read moreknowledgeable, patient and, focused on our needs. Jay took the measurements for my eyeglasses. He was friendly as well. I had the WP app on my phone so I knew what I was looking for, but it's not what I got. I ordered two pairs of glasses. Sunglasses and regular glasses for seeing. The facility was very clean and all associates were attentive to customers. I would highly recommend this facility and I will always purchase my eye ware from Warby Parker.

I've been a loyal Warby Parker customer for 5+ years - and the folks at this location are serving…read morethe brand well! My husband and I recently stopped in to update our prescriptions and order some new frames - and they had us in and out in 30 minutes. If you've new to Warby Parker, I actually recommend utilizing their "home try-on" service on their website. Certainly you can go into the store and try on as many pairs as you want ... but why would you do that when they'll ship five pairs to your door for you to try for free?? We've always brought outside prescriptions into Warby - but I appreciate the fact that they have an eye doctor on-site. Some vision insurances are accepted ... definitely double check their website or call the store for more details on your specific policy. I'm pretty particular about my frames - and usually just re-order the ones I'm currently using with an updated prescription. While you can do this online too, we've found it's a bit easier to have a team member place your order from the store. We also recently started ordering prescription sunglasses from Warby - what a game changer!

James is awesome! I have not met them in person because my husband picks up my contacts (lucky me…read more), but they are always is so kind and ensure that I have everything I need. Love this business. Been a patient for over 10 years. Always the best staff.

I recently started noticing my vision getting blurry when reading or looking at anything close, had…read moremy eyes checked out and was able to get into very stylish frames with progressive lenses that completely help sharpen up my near vision without hindering my distance vision. Thank you so much Dr. Sonsino and your entire office for such a great experience and outcome!

Never again is all I have to say. My original appointment was in October 2024 and the only thing I…read morepicked out was my glasses at the time and during my appointment the doctor recommended what contacts I should get. So a couples months later when I was ready to get contacts I called the office to get my contact prescription and they said I was not tested for that and that I would have to pay my copays again and get another eye exam for glasses as well which did not make since I just got glasses. I went to LensCrafters and they took care of everything easily without the hassle and gave me a complimentary pair of contacts. Target optical is a scam.

I did not have a good experience. I arrived on time for my appointment, as their text read that if…read moreI was 10 minutes late, they'd have to reschedule. The staff were short and rude, not explaining how they already had my insurance when this was the first time I'd been there and I hadn't given any info. "We have it!" was all they'd say, rudely. I got the pre-stuff done with pictures etc and was told "The doctor will see you when she gets here." This was already 10 minutes past my appointment time. The doctor had not arrived to the building and yet that was the time my appointment would be cancelled. I finally saw the doctor about 25 minutes after my appointment time began. She was quiet, but nice and gave me my prescription. I asked if this was all I'd need for glasses and she said yes. I got my prescription and left only to find out they leave an important piece of info off of it. When I called to ask they said "it's a medical appliance so liability wise they can't give me that part." I reiterated how ridiculous that sounded as if there was liability in half of the prescription but not the other. (Ps. their solution was to measure my eyes myself.) If I had bought glasses from them, they'd have given me that number, but because I didn't, they can't. They only want your money, they do not want to actually do their jobs. They require photos to be done that are strategically also not a part of insurance or the same price as copays. They're literally forcing you to pay for something you don't need, that insurance won't cover, so they can make that cash. Will literally NEVER return.