Best dog care in surrey, for the love of dogs and not profit, I recently became redundant and moved…read morehome and needed someone to care for my great dane Misty, I only had two hundred pounds for boarding but Ray and the team kept her for two months and didnt charge any extra, they fed her and treated her with lots of love, thank you so much it was very much appreciated and when back to normal i will be using your day care and boarding and will let everyone know how kind and loving you have been if i could give more than five stars i would. Thank You

We take our Yorkshire terrier here twice a week, he gets so excited as soon as we mention happy dog…read morecare. He has lots of doggy friends both large and small. The care and attention he receives from the happy dog care team is amazing they are all so friendly and happy, it's always a pleasure to see them in the morning. I can not recommend them enough!!

I've been having Tom & the gang walk my dog every day for a few months now and they've been a…read morepleasure to work with. I love knowing that my dog is getting a nice walk in Hampstead Heath every afternoon. They're flexible and extremely easy to work with. We've had a few times where we've needed to cancel at the last minute (illness, working from home, etc) and they never, ever give us a hard time about it. I could not recommend them highly enough.

Tom, Nick and the rest of the team walked my Jack Russell every day for months and I have only good…read morethings to say about them. When my daughter was born I was really worried about how my dog would get his regular exercise as I really wasn't confident taking both the baby and the dog to the park everyday, especially on days when the weather was rubbish, but city pups proved to be a complete lifesaver. My dog absolutely loves his walks and they are soo good for him (a 'un-exercised' Jack Russell is an unhappy Jack Russell). The team genuinely love and care for the dogs, in fact, now that my Baby is a bit bigger I take my dog to the park myself and we've bumped into someone from Toms team at the park a few times and my dog is sooo excited to see them, he starts following them and forgets all about me !!

Our dog was badly injured. These groomers shaved his penis and testicles (we believe with a razor)…read moreand he developed an infection. Our vet reported the following: groom on Friday, very close shave over testicles and prepuce. Prepucial discharged started over the weekend. Superficial linear wound/scab along prepuce. Scrotum is very red. Inflammation of skin over scrotum. Prepucial infection. We hope the dog will recover soon, but he showing signs of anxiety in additon to the pain and discomfort. Think about it before leaving your dog with this people. I also query how the managed to keep a large dog quite while his skin was being cut and he was bleeding. Unless of course they used sedation, but I will never find out the truth on this.

Nice local dog groomers…read more Regular place to take my dog for her trim. They do a great job with her, drop her off, pick up a couple of hours later. Dog comes back well groomed and not stressed at all. She seems to like going back.

We have been using Elmtree Doggy Daycare for a number of months now. Our dog Stella loves going…read morethere and comes back happy and ready for her evening nap. All of the team at Elmtree Doggy Daycare (a special shoutout to the young man who picks up Stella and brings her home) are wonderful and very loving with the animals in their care.

I've just picked up my doggy after her two week stay at Elmtree…read more My dog is a nervous one at best and with her slightly neurotic tendencies I was looking for somewhere for her to go that was a bit more than the norm. She usually stays with my in-laws, but they were also galavanting, so I had to find another option. After some research online I found Elmtree. I went over all the reviews I could find and couldn't find anyone with a negative word to say about them. Unfortunately I wasn't able to check out the place before hand, so I was going wholly on these reviews. The run up to her stay was very smooth. They answered all my emailed questions efficiently and kindly. I changed my mind about a few things and they were very accommodating. I was planning on getting her picked up and dropped off, but when the invoice came it was £72 each way and I decided that was just too much on top of everything else. We dropped her off the morning that we flew, it was a particularly hot and sweaty day and we'd got lost trying to find the place. Thanks, Google Maps. (Don't walk through the cemetery, unless you know where the gap in the wall is.) I was a bit stressed because of the heat and the impending 'leaving my dog with strangers.' When we arrived the lady at the front desk was awesome; very friendly and welcoming. She called through for someone to come and get my dog once all the incidentals had been looked at, like her vaccinations card and they also asked whether she'd been spayed. Then a lady came and got her. That was pretty much it and I have to admit, I was a little bit ..well I think shocked is too dramatic a word to use, but.. for want of a better one... I had arrived early hoping to get a look at where my dog was going to stay and she what she would be up to, I thought that seeing as they allowed people to drop in that it wouldn't be a problem. When I asked the lady if I could come too, she said that it wasn't really convenient and started to walk away with my doggy. I started to cry and was like.. can I just say good bye to which, of course, the lady happily stopped and I gave my doggy a hug before she was taken down the corridor. When I came to pick her up there was a similar situation. The lady came and dropped her off and was lovely enough, but I think had I not probed for questions about how my dog had been during her stay then I don't think I would have had any feedback on the last two weeks and that kinda aggrieved me somewhat. I *know* that I'm an oversensitive pet owner (this is my first dog,) but I think that probably comes as standard for someone who forks out over £500 for their pet to be boarded over two weeks. When I first left her with my in-laws I had written four sides of A4 for them to be aware of all her little idiosyncrasies - so yeah - a little overboard, I know - but I felt that Elmtree knew nothing of the dog they had just taken to look after. I know that this is what they do, so they have experience of all kinds of doggy behaviours, so perhaps it's not really for their info, but just perhaps more from the owner. My friend's dog goes somewhere similar on a day basis when she can't work from home and at the end of the day she receives a little card to say what her dog had been up to what she had eaten, etc. It's the personal touches that make it - especially for this neurotic dog owner. The only other thing I feel I should mention is that my dog is quite a bit thinner on her return. As to how grams I'm not sure at the moment, but she is visibly more boney than she was when she went in. I know for a fact that she was fed a lot because the lady who dropped her off remarked on how much she ate - so I think that it probably has a lot more to do with the constant play with other puppies for two weeks, but it's so noticeable I thought it was worth a mention. Overall I am happy with my dog's stay at this place and now that she's been there and returned a happy looking chappy, I would happily board her there again. I think there is a good chance that I turned up at too busy a time, but if you're hella neurotic like me be prepared to probe a bit to find out the information that you want.

I'm very lucky that I work from home so having a dog is pretty easy for me. I'm also lucky that my…read moremum and dad and couple of friends are happy to help with dog sitting when I go away. Just before Christmas we had booked a short trip to New York and my parents were away but a friend could have Ham but only on the weekend. A person I met in the park recommended Dogvillas for day care, so I had a look on their website to see if they did dog sitting too. Ham is still young so the thought of putting him in kennels is heartbreaking. Dogvillas can either look after your dog at your home or go home with one of their people. Our requirements were quite fiddly so I emailed Jason and he could organise pick up and drop off to suit me and my friend looking after Ham over the weekend. AMAZING! I dropped Ham off at the day care and he was off immediately to play with the other dogs. I was a little upset Ham didn't miss me go, but I was so happy he'd have fun all weekend. My flight back was a bit delayed so when I landed I called ahead to warn them and it was fine. 5 stars all round. Won't be hesitating to book more holidays in future!

HYGIENE ISSUES!!! Unfortunately I did not have the same experience as Jinny. I believe that this is…read moreperhaps because they are now oversubscribed and cannot give their attention to so many dogs at once. My 19 month old bedlington x whippet lurcher is very social and loves to play with other dogs in the park, but it seems that he did not like being in an arch under the railway tracks. He hated the rumbling noise of the trains. Additionally it seems he also did not like being left alone in the rooms with dogs where there were not many comfortable areas to sleep (laminate floors and one small bed on the floor for many dogs). After his morning run, he is a sighthound and therefore sleeps most of the day after he sprints in the park, so he needs somewhere comfy to do that. Perhaps it is slightly better for active dogs. And lastly, after using the overnight service for one night only on a couple of occasions, I did end up going on a business trip and leaving him there for 3 nights (the dog walkers who work for them take the dogs home overnight) and he came back with huge raw sores under his armpits and my friend who collected him was not given his bag of things (rain jacket- it was winter, bed cushion, herbal calming tablets) and they lost his £35 calming pheromone collar which I bought specifically to reduce his stress levels while I was away. They did, to their credit, reimburse me for the collar, but all of the other things they had lost and eventually found were returned to me covered in mouse feces, which was unpleasant to say the least. Again, they laundered them and posted them back to me, but I had already spent 20 minutes getting there to be given my belongings in a state of filth (which I rejected), and then 20 minutes back home for nothing because they had not checked my items before telling me they were ready to collect, so they had to wash them and send them back to me at a later date. I understand that with all of that dog food hanging around, mice might be a problem. But perhaps this calls for the need of industrial kitchen food storage units to keep the hygiene levels a bit higher. My other problem is that the sores under his arms were pretty bad (bloody) and nobody called me or sent me a message to tell me this. Instead my friend who picked him up was the one to inform me. I am guessing they let him sprint with his harness on, which is not a good idea because it is only for walking purposes- otherwise when he runs really fast like a greyhound, it is obviously going to chafe. I would hope that most dog carers/walkers would be aware of this, but it seems they didn't even notice he had an injury from it, which leaves me sad and wondering if they paid any attention to him at all. Needless to say he came back pretty traumatized and I personally would not use their services again.

I have two rescue greyhounds and was a little unsure about putting them into kennels where they…read morewould be in close contact with domestic dogs. I need not have worried, I was shown all around the kennels at great length by very friendly and informative staff. The structure and lay-out of the business is well built, well laid out, clean, safe and efficiently run. I have left both dogs on a couple of occasions, taken their food (they eat what they have been fed all ther lives as racing dogs) and the staff have been only too willing to continue with the diet discussed with them beforehand. Everyone I meet is always welcoming and clearly love all the animals left in their care and have a good understanding and experience of all breeds. My amazing "pets" return to me bright-eyed, clearly happy and secure. I feel lucky to have all the Staff at " Linden " to care for my dogs when I go away.

Stephanie has been training after Reg for about 3 months now, he's a very loving dog, but not very…read moregood at coming back or walking to heel. She has been a god send, not sure what we would have done without her, within a month she had dramatically improved his actions either that or his hearing. He was listening to commands and following them instead of running off. He now walks to heal and is a pleasure to walk down the road with instead of fighting him all the way (quite an embarrassment). He walks to heel in the park without a lead when asked and always comes back it is quite a revelation. I cant thank Stephanie enough!

My French Bulldog was badly misbehaving up to the point when I couldn't take it anymore and decided…read moreto take actions. So i started searching for a trainer and came across this place. To be honest at first I wasn't expecting much but it's only been 3 weeks since the training has started and I can already see some major improvements. I really admire Stephanie for her firm approach to training which gives the required results. If it wasn't for her I have absolutely no idea how I was going to manage all that mindless running, barking and shoe chewing. Just a big THANK YOU Stephanie.

Hyde Park Hounds have been walking my incredibly energetic and personality-filled terrier cross for…read morethe past few weeks and we're both delighted! She's not the easiest dog to walk - her recall leaves a bit to be desired and she mostly just wants to chase squirrels - but James has been very patient and enthusiastic with her, and great at keeping us updated on her progress. She is always delighted to be collected for her walks and comes back to us a tired and happy dog. The twitter and Facebook updates are great for seeing what all the dogs are getting up to, and for seeing who she's hanging out with. I have no trouble at all recommending Hyde Park Hounds. They are reliable, enthusiastic and fun and they go the extra mile with communication, all at a very competitive price.

We've been using HydePark Hounds dogwalking sevice for Ruby our Cockapoo, since first meeting James…read morein the park . This is the first time I have felt 100% confident and trusting of using a dog walker. Within two days - James stole Ruby's heart ! She waits patiently everyday for his arrival and her adventures out with him in HydePark. He is without doubt - Ruby's' new best friend'! and enjoys meeting other new doggie friends to play and interact with during their walks. I can honestly recommend James professional and personal service, along with his natural passion love for dogs , very hIghly! . Hydepark hounds is exactly what our area and our local pouches need! Thank you James!