Unprofessional, worst customer service. I booked through a 3rd party with free cancellation up to…read more4:00pm on date of arrival. I cancelled at 11am with confirmation. The stay was pay at property so there was no pre charge or cancellation cost . However the Hotel went ahead and charged my card as a "no show" for the full price of the room . When I contacted the property the following Monday was told the owner is in New York and to try back Tuesday. I contacted them again Wednesday and was told the owner had still not been in. Was told by front desk employee "Joe" that "if they owe me money rest assured I will damn well get it " . We are now 11 days of calling every other day and still have not received a phone call by owner or manager with leaving my name and number each time I call. Again I will reiterate unprofessional , horrible customer service ! Choose the holiday inn next door it's cleaner and has a friendly staff willing to take care of their customers

Horrible, absolutely shocking. The room was vile - human fluids and dirt from shoes on the couch,…read moreyellow stains on the duvet and the desk chair....no words (see photo). The entire hotel - carpets, wall, trim - is dirty, run down and smells like cigarettes & cheap disinfectant. Some guy a couple doors down was hollering & screeching. We left immediately. My sister thinks it's used as a flop house. Could be, it's creepy AF. Hard pass. Go to the Hampton Inn around the corner, clean & safe.

Family We recently stayed at Best Western Plus, Pauls…read moreValley. It is our third time at staying there !! The building is clean, well kept, nothing broken or worn out ! The staff was friendly and helpful! The hotel is located near several different restaurants. It is easy to get to from the interstate. ( Easy to find, it is somewhat behind a Sonic, look for the Sonic, the hotel is right there !) You won't find a better hotel for the price ! I am sure we will stay there again. Rooms5.0 Service5.0 Location5.0 Hotel is Quiet yet Kid and pet friendly Rooms Modern hotel, clean rooms ! The entire building is in first rate condition ! Safety It was a quiet hotel during our stay. It seemed to be in a safe part of town.

Booked online only a few hours before arrival but check in went flawlessly. Got a room on the 1st…read morefloor just by asking. Room was clean and comfortable and no issues with anything in the room. My wife loved that it had a bathtub. Free breakfast in the morning that offered both sausage and ham. Checkout was fast and efficient. East to get to from the Interstate and close to gas stations and food.

Absolutely horrible excuse for breakfast. Let me say first that I understand it's a holiday inn…read morebreakfast so options are always limited. However this holiday inn is a joke! The pancake machine is broken, no apple juice, no water, the sausage they have are literally just all salt. The biscuits for the biscuits and gravy are literally rocks, while the gravy looks like it was from last week, it's visibly burnt to the pan. Our room was clean, and the ac worked atleast. Do yourself a favor and look for another holiday inn this one is a joke. Also we are diamond status guests so we are very familiar with the holiday inn chain. This place is horrible. Not to mention the staff walking around hugging and being all on each other infront of our children. To allow this much pda from staff infront of customers is ridiculous

Nice clean rooms. Friendly staff. Great breakfast. Beds are also GREAT!! This is the stop to make…read morejust south of Oklahoma City.

Worst hotel by far. We stayed one night and if we could leave zero stars we would. They are in…read morethe middle of a remodel of the whole hotel. There is sawing, banging, etc. all day. First room had a ceiling leak, second room smelled moldy. The A/C units are crazy loud, the TVs are a complete joke, the included breakfast was the worst spread of white bread, mini bagels and 2 kinds of cereal. What a complete joke of a hotel. They should have informed us of the remodel so that we could of stayed somewhere else. I wish I could scream from the rooftops "this hotel sucks!!"

First night we arrived the room they gave us had some real issues. Broken toilet seat, food on the…read morewall, no smoke detector, holes in wall filled in with toilet paper and more. The room was dirty smelled bad. The next room they put us in was better. They say queen size mattress but they are all full size mattress. Was told manager would talk to me about the condition. Never happened. The keys had to be reprogrammed every day. The plus of it was the Front desk staff was amazing and kept apologizing.

I like it! A very basic simple small room. No frills. Has wifi and direct tv. Next to a disgusting…read morelittle cafe and a convenience store. It's fairly cheap and is right off I-35. I recommend staying here if your not a douchey guy or gal! If so better go on to Paul's Valley!! Lots of working manly men staying here right now. Staff is friendly.

Rats nest here three nights on third night two or three mice running around room. Look on…read moretripadvisor see pics.

Worse motel / Hotel ever!!! We walked in the room smelled like mold, the mattresses are dirty…read morefilthy and I don't know what to do! We are beyond tired to deal with this...never again..don't stay here !

NOT SEMI FRIENDLY...... AS PREVIOUSLY CLAIMED ONLINE…read more.... Book this place because it claims to have truck parking. Pulled into the parking lot and was straightening my truck up off to the side of the parking lot. The person working came out and gave me some attitude like what was I thinking parking here. He actually asked me are you just going to eat and leave. I said no park and stay here. He told me I had to park in the next parking lot over at the Taco Bell. Not that big of a deal it's literally a couple feet from where I was parking anyway. So hopefully Taco Bell doesn't Tow my SEMI.

We had a great stay on this small town. The woman working the front desk afternoon/evening was…read moregreat and gave me a ton of advice on things to do and recommemsed a local restaurant/bar within walking distance. We had zero issues with the stay and the kids enjoyed the breakfast.

Great front desk staff. Always happy to see you. The rooms are clean and large. It feels like home…read more I love the Paul's valley Hampton inn. I've spent over 100 nights over the past few years there. Mary is the absolute best person there. She's a sweet heart. The breakfast is your typical Hampton inn breakfast but great dining area. Rates are decent as well.

As much as I travel, I wish I could find more places like this. It can be difficult to find good…read moreboarding for my lil Chi. The staff is friendly, helpful and it is obvious that they care about your pet (well my Cookie is easy to like ;). I like Walnut Creek Animal Hospital so much, that I am hoping to use their services as long as we're here.

Called to schedule my dogs their proheart 6 vaccine and the secretary argued with me over the phone…read moreand wanted to charge me for extra services that was not needed.