I bought insurance through Cristina a couple of years ago. At the time, she was able to provide a…read moregood quote. However, when it came time to modify the policy, it was nearly impossible to reach her or get any response from the company. I tried contacting both her and the company multiple times--if you're lucky, you might get a response, but then it's back to radio silence. Eventually, the insurance company (Steadily) removed this agency from their network. I'm just glad I never have to deal with this company again.

What started out as a good experience where we were able to find a competitive rate for our…read moreinsurance spiralled into being totally ghosted by Cristina when it came time for renewal and our rates were jacked up. And one can understand that life happens but no response via email, phone or their AI assistant follow up request was absolutely terrible. And by the way, during all of this, we actually had recommended her to our friends who bought a home and they did receive a response from her. So all in all, if you are a new customer, they probably make more than for renewal. And thus, this experience which included being completely ghosted has put me off from ever doing business with or recommending Gleetopia. I am even trying to see if I can get another insurance agent in case I need to renew my policy but would not want this company to make money off me.

Great guy. Consulted him on many different occasions and provided exceptional customer service! I…read moreHIGHLY recommend to anyone!!!

Available. Worked with me to get basic no frills car insurance that didn't empty the bank accountread more

Thank you very much Angela for following up with my issue and taking care of it…read more I really do appreciate your help. Regards, Kimy

Amazing team at this location. Patient with customers when…read moreexplaining coverages and T &C's. Jesús the office manager is fantastic and prompt and problem solving. Goes above and beyond by following up when needed. Please give them a call for all your insurance needs.

2022 update: I was able to finally switch to Wayne for Home and Earthquake insurance after being…read morestuck with another company for a long time; What a difference it makes to work with someone who is honest, knowledgeable, and responsive! Do yourself a favor and switch your policies to Wayne - no more chasing your insurance agent down for questions / issues, no more wondering if you are getting the best deal or getting fleeced - Wayne is responsive, transparent, and has in every way continued to earn my trust and my business this past almost-decade of working with him. I highly recommend him to anyone and everyone.

After my horrendous experience with Becky Rivers State Farm Insurance (see my review here:…read more http://www.yelp.com/biz/becky-rivers-state-farm-insurance-fremont#hrid:F0GnAY2FoaqC1HKXOQ088A/src:self), Wayne has been the light at the end of the tunnel. Unlike Becky River's office, Wayne manages all clients himself, so you don't have to deal - frankly speaking - with unqualified staff. Wayne is extremely proactive and reaches out to you. He is open, honest, and something that I'm particularly appreciative of, he has spent a lot of time and energy fixing the complex mess that I inherited from Becky River's office. And one more thing, I'm amazed at Wayne's ability to remember details about your policies when you call him! If you're looking for a State Farm agent in Fremont, definitely give Wayne a try.

Sharif Crawford is a travel whiz. With only one week before our departure he jumped in…read moreimmediately, reorganized our tentative itinerary for efficiency and easier travel, and systematically lead us through the selection of our accomodations for each island. He respected our modest level of travel, made a few suggestions to improve our experience, pinpointed locations and made the reservations. I will use Sharif for all my future travels. In a few hours working together, we accomplished more than we had in many weeks of research and planning.

This place used to be a pleasure to do business at.not anymore…read more The employee attitude at DMV counter is beyond piss poor. Walk up to the counter and they treat you like they treat their men.rude, unprofessional, knowing they got you by the juevos. As they walk to the printer, with their back toward the counter they make gestures with the others employees sitting there. You would think that as customers you pay their salaries. I'm assuming you never see the same people at the counter 6 months later.

You and your loved ones are in AMAZING hands with Tammi Aqueche. She is far and away one of the…read moremost thoughtful and caring people I have ever had the pleasure of meeting. No matter what your needs are, Tammi will ensure that you get exactly what you need and will do so with integrity and a warm heart.

From the owner: CA Lic. #0M95497 Specializing in Commercial, Home and Auto,…read moreLife and many other Insurance specialities, we take care of your life and business with care and dependability. We will help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today. Visit our website for a competitive quote to help save money & better protect your family today! Whether you're shopping for commercial insurance, ready to purchase a policy or reviewing your current coverage, we're here to help you: Property- Coverage for risks related to business's building, property, inventory or income. Liability- Coverage for risks ranging from customer injuries to wrongful termination. Crime- Coverage against money and securities theft committed by employees or third parties. Auto- Coverage for vehicles you own, lease or rent for business use. Workers' Compensation- Assistance for employees if an injury or illness occurs on the job. Umbrella- Additional liability coverage that supplements an underlying policy. Life- Coverage that can help attract and retain employees, and prepare for business succession. Loss Control- Services that help you increase on-the-job safety and efficiency.

Sorry, I've been very disappointed with this agent. State Farm has raised by insurance rates over…read more80% in the past year. For absolutely no reason. I'm senior, over 70, drive less than 5,000 miles per year and been with State Farm for decades. Last year my premium was around $85 per month for full coverage, this January it's going up to almost $150 per month. I've gone online three times now to attempt to reduce my coverage to the bare minimum and it tells me that this has to be approved by my agent (chris). He has refused to contact me... I've put in an online request to change to a different agent. I've had enough of this crappy service.

Having moved here from out of state, I was looking for an agent that could help me settle in and…read morestart my new life here. One of his team members, Jina, helped set up an appointment with Chris and even though I was hesitant, I said okay and unbeknownst to me, Chris opened up my eyes to how underinsured I was. He was patient and listened to my needs while educating me on ideas to set up my plan. Thanks for your help and you earned yourself a customer for life!

I was referred to Kelvin's State Farm office by a friend of mine when I was looking for homeowners…read moreinsurance for my first house. I called and left a message and Indira called me back very quickly. I was a total noob at this and had no idea about a lot of the terms but Indira talked me through everything and did a great job explaining to me what it all meant. She sent me a few quotes through email so I could share with my husband since he was at work at the time. After we decided on our policy it was a breeze setting everything up. Indira took care of literally everything for us - it could not have been an easier process! Recently she gave me a call to follow up and see how our move to our new home went. I really loved that she took the time to reach out so I also decided to discuss what it would look like to switch our auto policy over to State Farm also. Indira was able to give me a quote within minutes, and since we were bundling with our home insurance we got a good discount and are now paying the same amount for auto insurance as we were with Progressive but with waaaaayyyyyyyy better coverage. Also she said this would reduce our home insurance policy cost and would be getting some money back from that - a total win-win! Indira makes me feel like family when I speak with her which is why I gave them my business, and will stay a loyal customer as long as they are around! If you are looking to change any of your insurance needs, I highly recommend going with Kelvin and Indira at State Farm!

I highly recommend Kevin and his team. They are always looking for ways to help us get the most out…read moreof our insurance and consistently provide outstanding service with quick, honest communication.

I have been with this agency for years and have never had much need to contact them...just paid my…read morebill year after year. I recently bought a new car and needed to change my policy. Communication with "my" agent was cumbersome as she was never available to talk over the phone. This resulted in a two-week email thread full of mistakes. Finally the owner, Cynthia Bartlett called me. WHAT AN EXPERIENCE. Absolutely THE most unprofessional person I have ever dealt with. Accusatory, threatening (we aren't covering the new car that you've had for two weeks), rude and arrogant (I'm the owner, what are you going to do). What did I do? I immediately called another agency and changed that very day...also called TWFG offices and filed a complaint. Agents may be okay, owner Cynthia is unprofessional.

Super professional and helpful agency for Used Car Dealer policy or personal one. Mark Joyia our…read moreagent is always ready to help pretty much day or night with a couple claims as well as our complex renewal process. Having managed a car dealership for over a decade now I know how important it is to work with top notch industry professionals it saves time and money. TWFG and Mark are leaders in the Insurance category and I heartily recommend their services.

I did home owners insurance with him and had very good experience.read more

If you are looking for an honest, friendly, efficient insurance agent - you've found him. Mark is…read moresimply amazing at what he does. Just one example - my son's car insurance went through the roof due to an accident he was involved in. Mark stepped in and spent half a day researching other companies for the lowest rate. Then personally contacted them and made sure the new policy was written and in force by the end of the day. Understand, he did all this for another insurance company - he was loosing business and giving it to another insurance company. The agent from the other company was astounded that Mark would do this. He told me to make sure I stay with Mark as my insurance agent. I can't recommend Mark high enough!