A few months ago I moved back to my native town and, like I used to when I lived here before, I…read morestarted to shop at the natural foods store again. I was excited to support a local small business, and even though their prices are a bit higher than other big box stores like Whole Foods who is now owned by amazon, I was willing to budget that in for the sake of keeping my shopping local. Plus when you factor in gas expense to cruise up to Orland, it just made sense. However I'm sad to report that over the last 4 months or so I've had some negative experiences with this store, despite their winning attributes. First, there were 3 separate occasions where I asked about specific items they did not have currently available, and asked if I might place a special order through them as to support their business (instead of going through somewhere like AMAZON, eye roll) Unfortunately, on all 3 occasions they took my contact info and told me they'd be in touch, but only ONCE did they ever actually follow up with me and it was literally months later... so do you think I called them back? NO! They clearly did not want my business. Mind you this was for animal food, an ongoing expense that I'd much rather pay a local merchant for rather than ordering online. Month or so later I have another more significant negative experience with their cloth face masks. These are so cute and it's amazing to be able to purchase one made by a real person local to the region. I was so jazzed. Unfortunately these masks were not labeled by size, had no distinguishing pile or anything, leaving me to logically assume they were one size fits all. Long story short I ended up with 3 out of 5 that I purchased that are kids sized. With no kids I have no use for these. I asked to have an exchange and they said because of the virus they could not accept that. I asked if they could at least credit me the $15 expense since that's how much I was out and the manager said no. Continuing along with what happened, the manager told me she didn't appreciate my "threats" or how I was talking about the business and told me I was being disrespectful. In reality, I never raised my voice, used fowl language, nor distributed a single threat. What I DID say up until that point was that I did not feel like they appreciated or valued my business because of this and the past 3 attempts to order specialty items through them and that if this is the kind of customer service they deliver then I'm going to have no other choice than to take my business elsewhere. And she responded like THAT! How much more disrespectful and non responsive could SHE be? So I found myself being verbally attacked by a member of management for bringing very real, every day customer service concerns to their attention in a respectful way. How dare I?! It's clear this store cannot take constructive criticism nor do they value their customers. I truly do not appreciate the tone I was met with. Moreover, the conversation finally resulted in her saying she'd credit me the $15 but it was only because she was being forced to in order to make me happy and it would be the last $15 I spent with them.... (I'm serious that actually happened.) I NEVER was disrespectful to this woman, I just told it like it was and in a level tone. I don't believe in screaming at customer service representatives... After she said that she quickly back pedaled and said "after that if you choose to continue doing business with us that's up to you" Overall I'm extremely disappointed at the LACK of customer service I've experienced over the last few months at this store, not to mention the judgey, prissy manner some people who work for this business seem to portray to those who might look and talk differently than them. I feel completely undervalued by this business as a whole and I will not even take my $15 credit there. They don't deserve any more money from me. As unfortunate as it is, I'd rather take my money to the box stores at this point... if you know me, that's a pretty intense and out of character statement. I hope for the store's sake that they learn to improve their customer service and build long term loyalty... As I tried explaining to the manager, that's how small businesses survive. With how I've been treated and dismissed on repeated occasions over the last few months, however, I'm not so sure they will... too bad, even though their selection is kind of small and lacking with certain things, they had potential in my book. After this outright disrespect? Not anymore. Never. Again.

Absolutely loved this little health foods store. They had a great variety of items. I will most…read moredefinitely be back!

Best Vape shop in the area. Will always accommodate every customer, latest accessories for current…read moremods and best juice prices in Will County!

I love this shop they have a great variety to choose from and with the best pricing. Go there at…read moreleast once a week. At the staff are very nice. I even came in 26 dents short for my order and they gave me 26 cents to pay for my order thank you

The best thing about this place are the owners, Sam and Matt. They are the perfect hometown store…read moreowners. They are always helpful and friendly and remember each customer and their preferences, after only a few visits. The store carries all the necessities that you are looking for.

Nice friendly staff, large bourbon selection, found a bottle of Russell's Reserve single barrell.read more

Stopped here on our way back from a Kentucky bourbon trip to pick up some Yuengling. It was a…read morelittle off the beaten track, but we were glad we stopped. Their prices on bourbon were great and the lady that helped us was phenomenal! I'm bookmarking this liquor store so we can hit it again next time we're in Indiana.

i hate going to this place they never have what i need when i go there. they advertise the wrong…read moreproduces. i was looking for butt plugs for my kid when i dound out that they didnt offer them in store and i wasnr going to shop online for their cheap shames just for a single butt plug. i would never go here without knowing if they had what i needed.

This is a great Target. Friendly staff, clean and organized. Like most Targets, but they elevate…read morethemselves a bit. Their pick up staff are like friendly and adorable prairie dogs that pop up and give you your ideas. This location makes me feel less sad about the whole sting of inflation. Quick additional notes, this is a smaller Target than Munster. It's still very large but there's less. Like the random things, like Manwich sauce for sloppy joes. Well done, folks!

A very nice arrangement in a planter. The lady on the phone was very helpful and delivery was…read moreexcellent. Will definitely use in the the future.

The arrangements are always gorgeous. They have such an artistic eye a s are so creative. I have…read moreenjoyed numerous bouquets delivered to my doorstep by some very kind people. I never ask about prices but this is the only place my husband sends flowers from, we absolutely love this florist!