The good... 1. great pricing…read more2. The two staff named Dakota The bad.... 1. Uneven application of state law. Let me explain. I've shopped in the store for 3+ years. Most of them know me by name and I know theirs. Today 7/27/2025 I went to Top Shelf, and they( same person who has sold to me numerous times) wouldn't sell to me because my drivers license had the hole punch because i was waiting for my REAL ID. Well I have been using that same drivers license at the same dispensary for over a month with the same employees with no issue. Now today its an issue. This doesn't even count the number of times when I've reached for ID and they've said "don't bother we know you.". 2. The accessories they sell are cheaply made, and way over priced. They sold me a cracked bong and wouldn't take it back even with receipt. All the dispensaries around here the same pretty much stock and price wise. Basically it comes down to customer service and today Top Shelf Cannabis failed bigly.

Will never be going back to this dispensary. The guy who checked me out was cool but grabbed the…read morewrong product. I asked for 2 grams of dabs for $20 and he grabbed 1 gram for $20. I said what I needed twice. I walked out the door, didn't even make it to the sidewalk and realized he made a mistake came back in to swap what I should have received and a girl with red hair and a septum piercing who apparently was "management", said she couldn't do it because I walked out. She also was combative and not approachable. For being a dispensary you'd think she would have been sympathetic and enforced policy but instead she killed the vibe and was totally rude and offered no solution. Horrible customer service. I've talked to other people who frequently buy there and they all say the same thing about her! They lost a weekly customer due to their customer service and employees not doing there job. I will be spreading the word to friends and family. Will go an extra 5 minutes to Smooth Roots!

Overall a good experience. More expensive then usual but no silly additional unheard of taxes…read more $13/Gram. Acquired some of TGA's strain Jilly Bean. Have had this before and met Ms. Jill for whom the strain was named. Very tasty usually but found this version lacking its well known deeper flavor, but this is a personal preference of using more natural sugar in the growing process. This is the reason for 4 star rating and not 5. Flowers were weighed out in front of customer, thank goodness! Its worth the extra price for the reliability of an open transaction at this shop.

Friendly, helpful staff and a small but pleasantly decorated waiting room. The leaf is not…read moreprepackaged but is weighed, packaged, and labeled after you make your order. Their recreational selection was good, and they found a high-CBD strain (Cannatonic) for me. They did not have much information on the grower. All in all, a good experience and an efficacious purchase.

Been here many times. The bud tenders are all very helpful and pleasant. Usually a large variety of…read moreflower as well as the edibles and vaping items. Also, the location is easy to park and close to my home.

My favorite dispensary! Been coming here since they opened years ago and now I know most of the…read morestaff, which almost never changes. Good prices, good product, good people.

The service is so first class. And the fresh selections of pre rolls & flower are what makw us keep…read morecoming back. You all are so sweet & may I say very knowledgeable on all your products. Weed smarts ! Thank you so much for all your help sence the day you opened.

Great selection and always friendly service!! Definitely always stop here when I'm on my way…read morethrough Newberg.

The staff are splendidly friendly and helpful. The selection is inspirational and broad. I have…read morebeen patronizing The Chalice since moving here in 2023, and find this the place to go for gummies, flowers, and 510 cartridges. I highly recommend!

Kendra is the absolute best! She is so great when it comes to working with customers on finding…read morewhat they need. Plus she makes little epoxy animals and they are the cutest.

Unfortunately, while I've had many a good experience when I go here myself…read more I had the displeasure of learning that they had basically scammed my wife when she came home. Having paid for a half Oz, it was short, even on the label, weighed out to be short, and charged for the price of a regular Oz, but was clearly just shake. Unfortunate since I was a regular who stopped by at least 4 times a month minimum, I won't be returning however, that's not cool they'd do that just because I wasn't there to confirm.

This place is great and always friendly And knowledgeable bud tenders! Every time we visit Lincoln…read morecity we stop here.