Our Aunt and Uncle have been at the Gardens of GreenRidge for almost a year now and we are so…read morepleased to have found this caring home staffed with such competent people. Our Uncle is in the memory unit - he needs a higher level of care and the ability to be kept from wandering away. His wife is literally on the other side of a locked door, able to see him and visit with him at any hour of the day or night - but without the constant worry that he will fall or wander away when she is sleeping. It's a good solution that allows them to be together without worry. Our Aunt is quite mobile, active, and socially engaged. And although neither wanted to leave their home of 60 years, she is no longer lonely, and no longer worries constantly about the ability to care for her husband. When our Aunt took a fall, she was placed in the hospital care portion of the Gardens of GreenRidge next door, and received excellent physical therapy. She is now back up walking around and feeling great. She loves the weekly bath in the deep soaking tub (attended by staff member) and the in-home hair stylist appointment each week. She raves about the meals, and loves seeing so many people she knew from years ago with whom she had lost touch. My husband and I are very pleased that the staff welcomes our visits, never asks us to call ahead, and always seems happy to see us. The facility is brightly lit, well taken care of, and smells fresh. Our Aunt and Uncle have good things to say about everyone and about the facility itself. Yes, they miss living at home, but both seem less stressed and are adjusting to a new style of life. We feel so fortunate that my sister-in-law and her husband found this facility, made the arrangements to have our Aunt and Uncle accepted here, and have a peace of mind that our family is well taken care of. We highly recommend a visit. The only reason I did not rate it 5 star for activities is that I am not aware of any "outings" into the community to go shopping, etc. This would add additional costs, I am sure, but would be a nice bonus.

In the summer of 2022, my daughter went to PIVOT in Dixon City for speech and OT services. The…read morestaff and the services were excellent. However, the complaint I have with PIVIOT is with the billing department. In 2023, I received a bill from PIVOT for over $4,000.00. Upon investigation, I discovered that the claims were never submitted to my primary and secondary insurances. When I questioned someone in PIVOT billing, he said "why bother, its not like your insurance would cover this anyway." In fact, my insurance did cover these services. Early this year, I received a call from PIVOT billing saying that I now had a zero balance and my case was cleared up. I asked for something in writing and the rep said she could not do that, but I should not worry because everything was taken care of. Today a received a bill for $35.00. The bill is from an appointment in July of 2022. Incompetent does not even begin to describe the billing department at PIVOT. I would not recommend them because the billing office will be hounding you for the rest of your life! With everything I have learned the past two years, I might as well go into medical billing myself.

From the owner: Pivot Physical Therapy, an Athletico company, provides the highest quality physical therapy and…read morerehabilitation services to communities throughout the East Coast, with convenient locations close to home or work. Athletico is committed to our patients and referring physicians through our patient-centric focus, positive work environment, attention to quality and high standard of care. Athletico measures patient outcomes and satisfaction and is dedicated to continuous improvement. Our services can include physical and occupational/hand therapy, workers' compensation, pelvic health therapy, concussion management, athletic training, and more.

This place is terrible. The floors are always sticky! Its dark and dreary. I can't ever get someone…read moreto answer A phone. The doors lock at 4 pm so you have to wait for some one to answer.. I feel bad for the staff who need to do that 100x a day. The food is very small portions our loved one lost so much weight. We are looking for other placements after our contract is up.... The rooms are SO SMALL I don't know who posted pictures on web site but GO IN PERSON for the tour we had to find a place and went on pictures hospital provided. This is NOT what we saw when we visited at All. I don't see many activities there is to do

Less than 1 star. Terrible place. Short staffed. No knowledge that your parent has alzheimer's and…read morecan't lower or raise his bed. Can't put cream sugar in coffee, can't take saran wrap off a sandwich, is unaware there's water on his nightstand, so can't even get a drink. He has one working eye, can't turn on his tv, can't open drapes. So if your loved one can't feed themselves, you better be there to do it, because there's not enough people to help. They'll just take the dinner tray and your loved one won't eat. Or they might have to eat with their fingers, which I've seen. Filthy, understaffed, ignorant. There are some good aides, but they can't do it all. Upper management should all be replaced. Has been to hospital twice for falls, though he's fallen a dozen times. They pay no attention to his alarms

Compared to LVH, this is the best care you could receive in Scranton. 5 stars in Lackawanna county,…read moreprobably 3 if compared nationally. They took care of my mom which is more than I can say about Lehigh Valley Hospital in Dickson city. They completely dismissed and discounted my mother's complaints and sent her home with a broken bone in her spine. Fortunately, the doctor's here took a fresh look and found this fracture and a couple other problems that had been ignored by her other primary care doctors. The ER Dr. White was amazing and had wonderful bedside manner. He actually seemed to care, how incredible is that?! Nothing like getting a full explanation on the current care and future plan for helping my mother get out of the hospital and continue on in her golden years. Everyone was great during our visit to the ER and we appreciate all the loving care my mother received here.

Okay. This is a hit-or-miss when it comes to emergencies, but for the most part, I received decent…read morecare here and all the necessary testing was done. Superior to Dickson City LVHN where I was treated like a liar when I fractured my leg. Thank you GCMC.

My 95 year old mother is staying in the Mid-Valley Health Care Center during a time of transition…read morefrom stroke to back home. She has expert, pointed and caring rehabilitation from kind and caring Physical Therapists. I have observed them at their work and they do individualized work with each person designed to improve them and help them achieve their goals. The nursing and aide staff are friendly, caring, knowledgeable, efficient and gentle with my mom, with good attitudes and genuine care for her. There are plenty of opportunities every day for her to socialize with the other residents and this helps her to know that she's not alone in the whole process and helps her focus on others as well. The food is hand prepared and not at all "institutional". Special requests are accomodated happily. The administrative, financial and office people work with us and keep us informed and are very helpful and knowledgeable. Mom was first taken to a very large facility that seemed to always be under-staffed and unable to give her the personalized care she needed. We searched out alternatives and saw that Mid-Valley has a very good reputation. We consider ourselves fortunate to have been able to find a smaller facility with people who genuinely care for mom. Their motto is "Personal Attention. Proven Results". We concur!

I tried to use the Patient Portal. my saved password was rejected. I was directed to create a new…read morepassword. I submitted my Dad.'s middle name and my pet's name and allowed to create a new password. I made up a password. It was rejected due to the Dictionary Rule. This nonsense word was supposedly in the dictionary! I have a degree in English. It is not a word. I contacted the Help Desk. A pleasant man said he did not know about the Dictionary Rule, but someone else could help. He called . He was unaware of the Dictionary Rule, but suggested I go to the office and show him and he might be able to help. That is not how I want to spend the day!

A primary care provider doesn't exist here. You are continually passed around to different…read moreresidents manybof whom you haven't met and don't know you from Adam. Patient portal people making prescription errors who have no medical training. To say there are too many fingers in the pie is putting it lightly. Maybe good for non serious small things but do not put your trust here for anything remotely serious.

I fell on the steps of the apartment building I live in. My leg was behind me! My knee and my ankle…read moreboth hurt, Thank the Lord nothing was broken! I'm always well pleased with this office. I had Dr. Bufano for the first time. He was very professional and explained everything to me!'

As I'm reading these reviews, I can see I wasn't the only one who was turned away. I had a simple…read morepinched nerve in my neck and shoulder, and affliction as old as dirt itself, and they manipulated my symptoms and what came out of my mouth until they didn't have to treat me. And then told me to go to the ER. My doctor, the one with the degree, suggested that place knowing full well what was wrong with me. From what I see here, not wanting to work and wanting to go home seems to be their only goal here. It's a shame because an orthopedic urgent Care is a good idea, however it needs to be staffed with the right people. Ones who want to help, and are happy to do their job.

Got a notice from Yelp today taking down my review of Allied Skilled Nursing because they do not…read morefeel my "content depicted an experience at this location." EXCUSE ME??? They would know this how?? So I am reposting my original review of ACTUAL experience with this hell hole. If I could rate it any worse I would. Skilled nursing is a joke. No information relayed to family regarding changing conditions nor medications. Patient left in the same clothes for 4 days although their records indicate a bath was given- seems odd they would put dirty clothes back on a patient after bathing..... Patient allowed to deteriorate and it was only due to family intervention patient was removed to hospital with CHF.

My mom was sent to Allied Services on Meade St. in WB after falling and breaking her hip. They did…read morejust about no physical therapy, did not brush her teeth or clean her during her entire 14 day stay. She left with a UTI and completely bedridden, with multiple bedsores. She was supposed to go to Allied to get PT, but she left a complete invalid. Not sure if any companies are better, but Allied was awful in every way. They have one social worker trying to handle over 100 patients. Nurses are caring, but entire system is broken. No doctor involvement, no oversight, no communication at all. After they milked our insurance to the max, they gave us 3 days notice to remove her and sent her home with no hospital bed, no gear, no nursing services (all of which they were supposed to handle through Geisinger insurance). They then ensured they delayed the delivery of the bed and ambulance to be about to add $2440 in charges completely out of pocket. My mom is failing and now in hospice, and I hold Allied mainly responsible. Go somewhere else.