Wonderful customer service! Hopefully no more deaths soon, but if so we will definitely be coming…read moreback!

We have taken 2 of our dogs to be cremated here. The staff showed tenderness both when I came into…read morethe office as well as when I called to ask questions. I was very touched with the compassion they each showed during this very painful time. In addition, the little box that holds the ashes is very beautiful. I would definitely refer others for this service.

nothing but good experiences here. the vet tech are personable and love dogs. the vets are humane,…read moreunderstanding and kind. I have taken two litters there for well puppy exams as well as needing to put down an old dog with terminal cancer. highly recommend this business for routine vet care as well as end of life issues.

My dog died as a result of treatment or lack of treatment from this clinic. He was suffering from…read morean auto immune disease and had a prostate infection. He was very sick and I explain to the doctor that I didn't think it was good for the surgery. She assured me that it would not be a problem and that this was the cure. When I went to pick him up he was in a coma and having seizures. She said it had nothing to do with the anesthesia and that my dog must have been epileptic. He died later that night in an emergency clinic. I later learned the dogs with immuno diseases have a higher risk of seizures when on Anesthesia. If this vet would have been more educated or done her homework my Titan would've been alive today.

We have trusted our dogs here for years! Staff is very personable, quick, and helpful!read more

I have taken two pets to this vet clinic and overall it's been fine. First I came to have my dog…read morespayed and that was a very seamless process and inexpensive. My experience yesterday was not as satisfying. Unfortunately, after many years, I had to put my other dog down. He's been acting odd running into things and circling. My online vet advised that it's likely he has a brain tumor or dog dementia. My dog did not have any dignity left, and after prayer we decided as a family it was best for him to be put down, When I tried to get him out of his crate to weigh him, so that I could pre-pay, one of the gals in the office asked me what's wrong with my dog. This was a troubling question as it was clear, and she knew, that I was upset, having to have made the question decision to put him to sleep. After he passed away, and I was trying to pay the price that I was quoted on the phone was suddenly doubled. That was troubling as well. This is a situation and grief is difficult. There was a time during sedation that my dog was shaking and appearing to have a seizure and I was not helped. Luckily, this didn't last too long, and I was able to comfort my dog as he relaxed.

I can't thank Tranquil Tides enough for giving us some happiness in this really hard time. From…read morethe very start, Caroline was great with explaining and the customization for the urn was so simple. She was so compassionate and let us have a private farewell with our sweet Mac. Thank you for helping us memorialize our sweet boy. We loved how it turned out and are forever grateful. Your pricing was very reasonable and we got Mac back within a few days. If we could , we would give you 10 stars. We knew we were in the right place.

If you're reading my review, I'm very sorry for your loss. We lost our sweet Graysie at home over a…read moreweekend & turned to google as well- I'm so glad we found Tranquil Tides. Caroline made an appointment for us to bring her in on a Sunday afternoon, which was a relief. It felt very much like going to a funeral home to plan a human funeral. They offered a variety of vessels for her remains, as well as thoughtful paw & nose prints to remember her by- but she was not pushy trying to sell you these. The prices, in fact, were less than what we have paid for traditional cremation for our pets. Caroline was kind and compassionate through the whole process- and gave us private time to say goodbye to our beloved kitty- we weren't rushed. which meant a lot. While I hope not to need their services anytime in the near future, we will certainly choose the aquamation process again after learning more.

Took my cat here recently and experience was excellent. I'm not sure Lucy would agree as she…read morehates leaving the house to go anywhere. The people were great and I was in and out pretty quick. Would highly recommend.

I choose to take my dogs to this vet because it was close to our house. He has seen all my animals…read morethere. One day I went to the counter to pay our bill. She said I need to add $35 times two for our dogs missing an appt before. I said what are you talking about. She proceeded to tell me and I said that was incorrect, I called up there and an older lady answered and took my call when I cancelled. She use to always be there. I called and cancelled a while back because we were on vacation that week and I told her that on the phone call that we are unable to keep this date. It looks like it never got cancelled. I was made to pay that along with our bill. I was upset over having to pay for something that was not my fault. I did call my husband at work. He meets me there and we both went in there. He told them the exact same thing. But we already called on our part and she must of never put in the notes in the computer or it forgot. We called tonight about an important issue about a dog trying to want to produce early. Then they got my name and put me on hold forever. She came back on and said they could not see us there anymore because of the issue last time. How is this fair to us? Dr Weddle here must not really care for animals they way he should. If he had a heart he would've seen him with no question. I would never recommend him for anything!!!

Make the call, it's a compassionate vet and beautiful place. Been going for over 5 years.read more

Been in business over 20 years! Great Staff! Great veterinarians! Easy location for Springfield,…read moreOzark, or Rogersville.

I would not recommend Countryside Animal Clinic…read more My elderly dog broke a tooth on Saturday. I found the piece on the ground myself, and by Tuesday she was eating less, so I took her in for a consultation. The reception staff, vet techs, and Dr. Hayden were all wonderful, and I had no issues with them. The problem happened the next day during the scheduled dental procedure with Dr. Kirstin Bloss. After speaking with the vet tech that morning and clarifying why my dog was there, I got a call afterward saying the procedure went well. When I asked how many teeth had been pulled, Dr. Bloss told me none. I reminded her the entire reason for the visit was my dog's broken tooth. Instead of taking accountability, she argued that the tooth looked old and said she had not been told that part, even though that was the reason for the visit. Her solution was to offer to put my 13-year-old dog back under anesthesia after she was already waking up. As an owner, I was not comfortable with that. What made this worse was the complete lack of empathy, accountability, and communication. When I called back because I felt this had not been handled appropriately, I was directed back to Dr. Bloss. She apologized for the "lack of communication," but showed no real concern and even asked why I had switched vets, then suggested I should have gone somewhere else. That was incredibly unprofessional. When I picked up my dog, I asked to speak with Dr. Mike Bloss. Instead of hearing out my concerns, he defended everything that had happened and told me he saw nothing wrong with how I had been spoken to. He said they could have safely put my dog back under based on her bloodwork, but that was never properly explained to me beforehand. He also said removing the tooth may have been worse than leaving it in, which again was never communicated during the consultation. When I asked why none of this had been clearly explained from the start, I was basically told they were not going to make me happy. What disturbed me most was the tone and attitude I was met with when I tried to calmly address a valid concern about my dog's care. I was respectful the entire time. I did not curse, name-call, or act aggressively. I simply wanted answers about why the procedure I brought my dog in for was not done. Instead, I was met with defensiveness, dismissal, and behavior that made me feel very uncomfortable. Based on this experience, I would not trust Dr. Kirstin Bloss or Dr. Mike Bloss with my pets. The lack of professionalism, poor communication, and complete absence of empathy toward a concerned pet owner was extremely upsetting.

I took my girl Ellie to the Countryside Animal Clinic to see Dr. Hayden Naylor this afternoon. Dr…read more Naylor was very understanding about Ellie's situation with her vomiting, she was very gentle, patient, and caring with my 15 1/2 year old Ellie. Dr. Hayden did a complete health check and gave Ellie Top Notch Care and Ellie took it extremely well and did not get upset being handled by Dr. Naylor and her assistant. I highly recommend taking your beloved dog or cat to see Dr. Naylor. I felt that she actually cared and felt vert sympathetic to my situation. Thank you so very much for your amazing professionalism Dr. Hayden Naylor

Called and scheduled boarding for my dog. The Man was very nice very helpful and very easy to…read moreschedule at a very reasonable price ! And my dog was very happy when I picked him up. I highly recommend Ozark Crest Kennels

This place is great for the price. A true boarding kennel but they have indoor/outdoor runs which I…read moreenjoy for my dogs sake. They provide blankets in the kennels, and food if you don't provide your own (I always bring my own so can't speak to much on the food they provide). Very nice people and I have never been worried leaving my dog here!