The best company I have ever worked they really care about clients and personal who works for themread more

This company takes the time to find the right people for the right clients. The workers that they…read morechoose are honest and reliable and trustworthy. They take their clients personal. They treat them like family. The company looks into their workers complaints concerning their clients and will send their own nurses to go out and assess the clients depending on the circumstances. They take everything thing serious.

(Note: The 2 stars are for the 3 caregivers we eventually got to work with; the agency itself would…read moreget 0 stars.) Eight months ago I needed caregivers for my dad, who has dementia. Golden Age (GAC) was one of the agencies I called. After discussing our needs, I determined that the price for the amount of hours we'd need was going to be beyond our budget. I moved on to researching other resources. A few days later, a GAC rep contacted me and I explained that we were no longer interested. She offered a reduced price that was in our budget, and I decided to give them a try. A few days later, someone contacted me to tell me about the two caregivers that were scheduled to begin the following week. They sounded great, and we were all set . . . until the night before the first caregiver was supposed to begin when I got a call from GAC telling me that *both* of the scheduled caregivers were now unavailable. The GAC rep said she was already trying to find replacements. It was disappointing and frustrating to have to scramble for coverage for the 4 days that my dad wouldn't have a caregiver even though we'd had a start date locked down a week ago, but I chalked it up to "things happen." A couple of days later GAC's founder texted me to tell me he'd investigated the "total mishap" and apologize for "starting off on a hiccup." He told me about his background starting the company (he'd had a hard time finding quality, reliable caregivers for his grandmother) and how he "still personally [stays] involved because [he wants] to see things are done right" and that he would "personally be involved with the care of [my] dad on coordinating caregivers with [the] staffing team." He offered me a discount for the first month, said he was going to have GAC's case manager call me so that she could be my main point of contact, and said he'd spoken to the two reps and the case manager to "re-align better communication etc. for future placements." Later that day I got a call and texts from the case manager, who told me she'd "be watching things like a hawk. Be sure your dad is well taken care of." I felt reassured that that first "mishap" was just that. The 2 new caregivers started a few days later (and a third rotated in a couple of weeks later), and they were great. However, within less than a month, 1 of them "resigned" after her shift one night with no notice, and GAC didn't tell us until the day after, only because I called them when my dad told me the caregiver hadn't shown up and I couldn't get in touch with her. Less than a week later, the other caregiver didn't show up for her shift and I called GAC to report this and was told that she too had "quit" and that "we don't know what happened to these girls really," but that I had already been told that we wouldn't have a replacement until 3 days later. (Nobody had told me anything.) I texted GAC's founder about this since he'd been so outspoken and intentional about letting me know he'd be on top of things and seemed so committed to making sure things went well. I never heard from him. I told the GAC rep not to bother getting a replacement and that we were done working with them. The rep kept insisting on trying to have another rep call me and trying to schedule someone else. I just wanted them to leave us alone. The experience was awful, GAC had again forced me to scramble to find care for my dad on short notice and left us with no caregivers--so I was done with GAC. Since then (8 months ago), a GAC rep has called or texted me at least once every 2-3 months to ask me if I'm still looking for caregivers. It's always clear that they have no documentation of my case, and I always tell them I'll never work with GAC again nor refer GAC to others and to please remove me from their contact list. Each time, they tell me they will. Two weeks ago I got another text, and asked them to remove me from their list. I was told that I would be put on their do-not-call list. Nope! I just got off of yet another prospecting call from them. So, along with the unreliable, dishonest service and terrible communication, they're relentless telemarketers who can't be bothered to remember former customers' poor experiences or respect requests to not contact them again.

I needed 2 days of help when i went in for hip replacement. The person Eunice that Golden Age…read moreCompanions set me up with came with a smile and all the qualities of a great caregiver. Meds in a timely manner which was my highest concern. Was low key, had my meals prepared and made my 1st 2 days very accommodating in my own home. Peace of mind fir my family and me also. Thank you GAC . Until next time

I had in-house physical therapy after surgery, multiple times the nurse and pt therapist would go…read morethrough my medications looking for God knows what so I stopped their appointments immediately. They have no right to rummage through your personal items in your home.

I refer my clients to Valley of the Sun Homecare knowing they will be in great hands for all their…read morehomecare needs. Valley of the Sun is reliable, consistent, and they offer excellent care!

This company offers first rate care. The owners know how important it is to keep your loved ones at…read morehome. The 24 hour staffing is top notch and Renee, would do whatever it takes to care for your family. She has such compassion for this field and I just love her. Hard working, honest people who genuinely care for others is what you'll find with Comfort Caregivers.

Comfort Caregivers was a huge help for our family during a stressful time. After my mom came home…read morefrom the hospital, we needed extra support and I honestly did not know where to start. Renee made the process easy from the very beginning. She answered all my questions, kept me calm, and arranged care quickly. The caregivers were kind and patient with my mom. They helped her move around safely, kept her company, and made sure she was comfortable. Knowing she was in good hands took a huge weight off my shoulders. I am truly grateful for everything Comfort Caregivers did for our family. If you are looking for care for a parent or loved one, I would absolutely recommend giving them a call. They genuinely care.

I visited my friend's husband at Hospice today. The staff are so caring and sweet. We met a…read moretherapy dog named Pebbles who visits the rooms, family and visitors. The place is spotless and welcoming. They have a small kitchen to use. I also noticed on my way out that there is a cabinet full of games and things to do while you're there. Family members are able to stay there overnight if they desire. There is a sofa and easy chair in each room along with sink and toilet. I'm glad I went as my friend's husband is not doing well. He was resting peacefully and that's all we can ask. They have their own parking.

The team at the Eckstein Center is nothing short of outstanding. The care, compassion and attention…read moremy wife has received here has been exemplary. Day or night shifts, the RNs and CNAs are always there for care and support. During an impossible time this HOV location has made it possible for us to be comfortable and safe. Highly recommended

Five stars!!! We hired Visiting Angels to care for my mother-in-law after knee replacement…read moresurgery, and they helped her so much!! She started with 24 hour care and they worked with us to reduce the time as she got better. All the caregivers were very good to her, and we couldn't have asked for more. They helped her with her walking, made her meals, took her to therapy appointments and reminded her to take her medications. If we have the need again, we will definitely hire Visiting Angels!

I would give zero stars if I could. This service is a joke. My mother set up 2 weeks of care for my…read moredisabled sister (Weeks in advance) because she had to have surgery, in which all was covered per Nancy at Visiting Angels. The first day the caregiver came and seemed very nice, however she went to lunch and never came back. She left my sister in her bed, out of her wheelchair. Thank God a family friend was there as well to get my sister out of bed and back into her wheelchair. My mother just being out of surgery couldn't handle any of this. When speaking with Melissa, (because at this point Nancy has also disappeared) she continued to say, "we are looking for a replacement". Which is strange because they had several other caregivers scheduled for other days so why was NO days covered now when only 1 caregiver disappeared. They had no excuse. I called for another update the same day it happened, and everyone had gone home for the day (at 4pm)! After much frustration we had to continuously call them for an update which they didn't have. So, Melissa gave us another agency to call and just told us to call them ourselves. Just completely dropping us. No urgency whatsoever. We did call said Agency and they had care for us within hours and updated us every 15 minutes and also covered the rest of the 2 weeks. I WOULD NOT RECOMMEND VISITING ANGELS. They will leave you high and dry with no explanation and leave your loved one in a compromising and possibly dangerous situation alone. Come to find out that 4 of their caregivers recently walked out as well.

Our father was diagnosed with pancreatic cancer. One of his wishes to his children was not to be…read moreput in to a nursing home. Caring for a loved one who is sick is more than most people can handle. That was certainly the case for us, even though we had in-home hospice. Our Dad needed 24/7 care and we used AdvisaCare. I can't state enough how much love, compassion and even more important now that I look back upon it how informative they were throughout the entire process. To give a positive review, when a loved one is dying with that as the certain outcome means to us the absolute best care was provided at all times. Although I wish no one to be in our situation, please know if you are AdvisaCare is someone we trusted with our father's life and it was the absolute best decision we made during the entire, unfortunate process. I highly recommend AdvisaCare and their team in your time of need. I do not share or state this lightly. Thank God for them our dad had a peaceful and dignified end of life. We thank them and praise them for showing us how good people can be in ones time of need.

No communication. They cut my mom off of services after saying the had her on hold while they…read morecontacted her doctors. Then said she didn't qualify any more because she could shower and dress in her own. She's 84 with Parkinson's and in a wheelchair. No one even evaluated her to see if that was true. Drs said they were never contacted. Radio silence so I followed up with the contact I had. "Sorry I thought the director was going to contact you." So much for we will support you through this process.

Based on my experience, Caregivers of Arizona is a reliable agency that genuinely works to provide…read morequality care while supporting both its clients and caregivers. One of their biggest strengths is consistency. They communicate well, follow up when needed, and make a noticeable effort to ensure both clients and providers are satisfied. The office staff is dependable, friendly, and knowledgeable. When you call with questions, they do their best to provide accurate information rather than giving vague or misleading answers. If they are unsure about something, they don't guess or sugarcoat the situation--they will transfer you to someone with more experience or authority who can better assist you. That level of honesty and professionalism is refreshing. The agency is also consistently accepting new clients, making their services accessible to families who need care. The staff maintains a respectful and welcoming environment while also expecting the same level of respect from clients and providers. They do not tolerate disrespectful behavior, which helps create a more professional workplace. Like any caregiving agency, not every caregiver-client match is perfect. There are times when situations with certain providers don't work out. However, what stands out is how professionally those situations are handled. The team is generally understanding, listens to concerns from both sides, and works toward finding a reasonable solution whenever possible. No agency is perfect, and caregiving can be unpredictable, but overall Caregivers of Arizona demonstrates strong communication, professionalism, reliability, and a genuine commitment to helping both clients and caregivers have a positive experience. Based on my experience, I would recommend them to individuals and families looking for a dependable home care agency.

Very helpful with information that I needed for a family member. Will always recommend this companyread more