There aren't enough stars on Google to rate the kindness, compassion, professionalism, and genuine…read morecare exhibited by Mr. Jenkins and the staff at Bonaventure Funeral Home. My father's passing was expected after a lengthy battle with dementia, but it was still a blow. I dreaded the day we would have to make arrangements and went in to it expecting the entire experience to be awful. I was pleasantly surprised when it was as close to opposite as planning a parent's funeral could be. Mr. Jenkins understood and accepted my dad's wishes and carried them out impeccably. His advice and guidance was invaluable from beginning to end. He went above and beyond in every way - even locating a black hearse to take my dad to the cemetery because that's one of the quirky things a parent can insist on. I would hope to never have to plan another funeral again, but if I do I know where my first phone call will be going.

I went here for a viewing for the death of a daughter for a dear friend of mine. It's conveniently…read morelocated downtown and has a little parking there but ample areas to street park. The staff were top notch and very considerate. They require masks to enter and I didn't have one and they gentle asked me I had one and when I said that I didn't they politely offered me one. The viewing room had ample seating and could be expanded. There was a tv screen easily viewed from the seating that had a video on loop of the deceased life.

This funeral home is terrible. They were hired to service my father's funeral on 1/12/2023. The…read moreonly good thing I can say about them is that they did a good job on my father's body. Everything else was unacceptable. First, after the viewing, they rushed us into our cars to go to the graveside service. Only, we didn't immediately leave. We all waited in our cars for about 10 minutes until two men came out and asked "Where are the pallbearers?!" Ummm...you mean my brother and my partner? No one informed us that we were expected to bring our own pallbearers. We assumed that the $11,000 we were charged for the funeral that would include pallbearers. My brother, partner, and two cousins jumped up and volunteered themselves to help move my father's coffin into the hearse. Then the nightmare continues. They instructed us to follow them and then proceeded to lead us to THREE different random cemeteries before finally arriving at the correct cemetery where my father was to be buried. How do you not know which cemetery your client is to be buried at, leading a grieving family on an impromptu (and unwelcome) tour of cemeteries all over Savannah?! We finally arrived at the (correct) cemetery and noticed that my father's to be grave was at least 200 feet from where we had just parked. One of the two employees remarked "Well if I had known it was this far, I would have brought the rolling cart. Oh well." The "pall bearers" (my brother, carrying his own father's coffin, my partner, and my two cousins) struggled to carry the 250 lbs+ coffin to the grave. The service, thankfully, went without any additional problems. But the ordeal continued the next day when we realized that we had never received our father's death certificate. We called the nursing home that he passed away at and they stated that Adam's Funeral never sent them the certificate to be signed by their physician. We then had our legal representative call Adam's, and they curtly said that they would only speak to the person who paid for the funeral. So my brother and I went to the funeral home ourselves (along with our legal representative). They immediately claimed that they had just faxed the death certificate to the nursing home (of course). I wouldn't recommend anyone trust this funeral in handing one of the most stressful and traumatic experiences of their lives. Stay away.

Extremely nice people running this funeral home. They were a blessing in taking care of my mothers…read morememorial and cremation which was very last minute notice. Thank you so much for helping to put together a beautiful service for my mother.

My son was cremated over 6 weeks ago. I was told on several occasions that his ashes have been…read moreshipped over a week ago. They told his mother they sent them Friday and would provide a tracking number. They have not. There was a blatant mistake in his death certificate. They were supposed to send us an unofficial corrected death certificate. They haven't. I've left messages for Philip and Dusty all last week and their manager Pam this morning. No one has yet to call me back. They are incompetent and completely unprofessional by not returning one phone call. I would never recommend them to anyone. We still have not received his ashes. They were in constant contact when they wanted payment. However after you pay them they will not give you the common courtesy of returning phone calls. Totally unprofessional. Before they file the certificates they should send people drafts to approve or something. I'm beginning to wonder if they misplaced or lost his ashes. We need the death certificate for a charity event. So no I wouldn't recommend them.

My mother passed away 37 days ago and I have traveled 5 hours round trip TWICE on the information…read morethat her death certificate was ready for pick- up. I have paid them in full WEEKS ago and I still have no death certificate. I have been told that "post it" notes would be given to Tiffany who is the person in charge of handling these and that she would overnight them to me immediately. That was several days before Christmas. It's now the 2nd of January and I finally got in touch with Tiffany who had no idea what I was talking about but "will look into it." Not a single phone call made to me, ever, explaining the delay or concern. I continue to call, continue to drive to their facility, and still nothing. This is outrageous. No one needs this additional stress during such a challenging and emotional time. Nothing can be accomplished without this very necessary document, which has prevented my family from finalization and suspended us in grief. I would absolutely NOT recommend.

I own and operate a funeral home just outside Baltimore, MD. Earlier this week we had one of our…read morelocals die in Savannah, GA. We chose Gamble FH as opposed to one firm larger and more costly for our family. The work that Ed Gamble and his staff performed was a quality, thourough preparation and transfer. The family, (and our firm), could not be more pleased with Gamble's. The family actually suggested we use the other firm, as they were larger, yet we assured them that based on our conversations with colleagues and with Gamble's that our friend was in good hands. Once again, bigger is not always better. I would strongly reccommend Gamble's should the need arise in the Savannah area. On behalf of the family and our firm, thanks, Ed. Well done.

I recieved remains as promise, Im please had no problems you did a wonderful job with the processread more

The team was very responsive, helpful, and courteous. The service was a great value when compared…read moreto other options.

I experienced a fast deed transfer with the friendly help from LeeAnn and Derrick (I hope that was…read morehis name). They were exceptionally friendly and very helpful.

There should be negative stars for this outfit. They have out of town ownership and charge 3X the…read morenormal cost should be for vaults and grave opening/closing services. The cemetery is also not in good shape.