My son was cremated over 6 weeks ago. I was told on several occasions that his ashes have been shipped over a week ago. They told his mother they sent them Friday and would provide a tracking number. They have not. There was a blatant mistake in his death certificate. They were supposed to send us an unofficial corrected death certificate. They haven't. I've left messages for Philip and Dusty all last week and their manager Pam this morning. No one has yet to call me back. They are incompetent and completely unprofessional by not returning one phone call. I would never recommend them to anyone. We still have not received his ashes. They were in constant contact when they wanted payment. However after you pay them they will not give you the common courtesy of returning phone calls. Totally unprofessional. Before they file the certificates they should send people drafts to approve or something. I'm beginning to wonder if they misplaced or lost his ashes. We need the death certificate for a charity event. So no I wouldn't recommend them. read more

My personal experience with this Fox and Weeks location was their Pets at Peace cremation services. I found them to be compassionate, & caring, and I was so thankful to have their assistance after the loss of our 15 year old furry family member, Dixie. They offer a variety of services when dealing with the loss of a pet: *immediate response pet cremation services *special tribute products *grief materials *transportation of your pet from home or veterinary hospital *private family goodbye or pet memorial services *assistance with pet cemetery arrangements *upon request, delivery of urn with cremation ashes *912-352-7200 read more

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My mother passed away 37 days ago and I have traveled 5 hours round trip TWICE on the information that her death certificate was ready for pick- up. I have paid them in full WEEKS ago and I still have no death certificate. I have been told that "post it" notes would be given to Tiffany who is the person in charge of handling these and that she would overnight them to me immediately. That was several days before Christmas. It's now the 2nd of January and I finally got in touch with Tiffany who had no idea what I was talking about but "will look into it." Not a single phone call made to me, ever, explaining the delay or concern. I continue to call, continue to drive to their facility, and still nothing. This is outrageous. No one needs this additional stress during such a challenging and emotional time. Nothing can be accomplished without this very necessary document, which has prevented my family from finalization and suspended us in grief. I would absolutely NOT recommend. read more

This isn't the kind of review you want to have to leave. I lost my beloved dog Sophie. I'm going to keep this short before I break into tears. Fox & Weeks treated her cremation with compassion and care. I truly appreciate that during this time of grief. read more

Pet Services Fox and weeks were great in helping us with the cremation of our 12 year old English bulldog, Charlie. They picked him up from the vet and called us immediately to let us know that they had secured his remains. They were compassionate and gave us wonderful mementos of Charlie which was a complete surprise, we expected to only receive his ashes and they went above and beyond. They truly showed caring and concern for our loss. read more

Fox & Weeks Funeral Directors - Cremation box and certificates. - Funeral Services & Cemeteries Near Me - Savannah, Georgia

They recently did my Dad's funeral. Amazing, caring people to work with. They held our hand every single step of the way. Things were added and they made it happen. So caring, so helpful and just good people to help with such a sad time in our lives. Highly recommend. They have done funerals for our family for years, but this time I got to see up close and personal just how wonderful they are at what they do. Thank you for all of your help and compassion!! read more

I utilized Fox & Weeks' crematory services for a dog a few years ago and overall, the process went smoothly. Nothing about the experience stood out as good nor bad, and I achieved the end result of having my furry friend's ashes safely returned to me. With that said, I reached out to them recently to make arrangements for a recently deceased family member and I was elated when the funeral director (I believe his name was Chuck?) called me back within 5 minutes. He quoted me a little under $4,000, and I, without hesitation, was willing to pay it. ( I literally had no idea how much cremation costed.) He gathered some information about the nature of death and final wishes but he became decidedly standoffish when I informed him that I was only interested in cremation and that our wishes were to have a private memorial at our home. He said he would email me the documents necessary to have the remains released to him and that he would call me back to follow up. He never sent me any documents, nor called me. I attempted to call him and the line just rang through. I took this as a very clear sign that he didn't want to do business with me because we did not want to have a wake /memorial at the funeral home. I ended up going with a different company because they were far more responsive, but the truth is, I wish he had called me back. While I obviously don't know his intentions, I believe that amount he quoted me was for cremation and a service, and when I stated that we planned to have it at home, I think he felt that I was being cheap, rather than honoring my loved one's requests. Money wasn't an issue for me, and I would have gladly paid whatever rate he gave me for cremation, I mean, when we spoke, I thought $4,000 was the cost of cremation. I hope someone from management reads this review and uses it as an opportunity to be more transparent with potential clients in the future. read more

Beautiful and peaceful building. The director was very kind and accommodating when meeting with us. He went through the contract and carefully explained each line item. He was even with us at the funeral to make sure everything was taken care of. They set up everything including chairs and tents. He took care of every single detail and made the process a lot easier for us. Thank you. read more

My father died in February, away from home. They were the local choice for the circumstances. He specifically stated in his will for simple cremation with no other services. They said their minimum was $3500. Literally handed me ashes in a box for $3500!! It's one thing to take advantage of the living but this felt like watching a grave being robbed. People were polite enough. Not much more than a used car dealer in the end read more

Mrs. Dawn Prescott is extremely compassionate and provides a rare level of professionalism. The staff and facility are accommodating and will go above and beyond to ensure that every detail is handled with care. read more

I attended my uncles wake at fox-and-weeks-funeral. They did a beautiful job preparing my uncle for his open casket viewing. He looked like a millon bucks in his casket. My uncle was a handsome man that took pride in his appearance. Our family was very pleased with his viewing. I know my uncle in heaven would be smiling down at his fancy wake. read more

If I could give the funeral home a -10 than I absolutely would. This has been the absolute worse part of my mother's untimely death. Dealing with these people is complete insanity! My mother passed on October 31, 2019 and I was given this name from the chaplain in the hospital. I trusted that they would be helpful on that recommendation however I was very wrong. After many emails and phone calls I still have been left in the dark about they exorbitant amount of the invoice. I had my mother cremated with no viewing and no memorial but for some reason our bill is over $3500. When I called Ms. Dawn Prescott to find out why the bill was so high, she informed me that she would send me an explanation of the invoice. It has been almost a week and I still have received nothing. I have reached out many times. It is now November 23, 2019 and I still have not received any information on when to pick up my mother or why the bill is so expensive or even when I should expect the death certificate. This funeral home is the most unprofessional funeral home I think I've ever dealt with. Because I live in Charleston South Carolina I assumed the chaplain knew better. Do not put your love one Family through this amount of stress it is not worth it! read more