Zero stars. Stay away. This review is mostly specific to the billing and admin practices of RMA -…read morethey are atrocious, the worst of any business I've ever encountered. Trying to find the correct person to help with an issue or anyone at all to answer the phone in billing is near impossible. They sent a bill of mine to CBC to collect. I was never sent this bill. Nothing in the mail. No email. No phone call. Nothing before they sent it to collections. My account "financial educator" couldn't even tell me what the bill was for. I've been asking for a full statement of my account for weeks and even that is too difficult for them to manage. Trying to get information on the charge requires endless follow up on my part and it is still unresolved more than 2 months later. And this is just the latest of several issues I've had with their billing department. Since 2022, I've been asked to fill out multiple forms, consents and sign up for 5 or 6 different portals as they've changed ownership, yet still they send mail to the wrong address or text me bills instead of emailing them despite multiple requests not to text. This does not instill trust or confidence in a medical practice.  Regarding their medical staff, the doctors and nurses are nice and competent and I do believe Dr. Klein and his coordinator Jenna tried to help me and my fiancé, but the entire practice or company more accurately, feels like a factory. You don't see your doctor during most or every visit, just whoever is available on that day. One visit, I had side effects from a medication that seemed unusual and the doctor I saw said she'd never encountered it, shrugged and didn't have anything to say other than "let us know if it gets worse or doesn't go away." I also had significant side effects both immediately after and weeks after my trigger medication that I was never warned about. Reddit subs were more helpful than RMA in these cases - it seems these side effects were all fairly common. If we try again, we might have considered continuing with RMA because finding and trying a new practice is full of it's own uncertainty and risks, but after this latest billing issue, never again. Every interaction with RMA on the billing/admin side has been infuriating, riddled with incompetence, and simply bad business. There are other options out there, save yourself the frustration and avoid RMA.

Best reproductive clinic ever! Everything was very coordinated. The only issue I had was the first…read morecall to report that my period started, but it was during Thanksgiving so I completely understand and don't blame them. After that, everything went smoothly. I got pregnant on my first round, and Dr. Klein was very attentive, kind, and supportive throughout the process. I'm very grateful for the care and experience I had."

I was a patient at the Roslyn office. Dr. George Kofinas, Dr. Narine and their team are AMAZING. We…read moredid many rounds of IVF with them and everyone there was so helpful, sensitive and kind through all of our ups and downs. They were always available to talk or for a last minute visit. Every single member of the staff is overwhelmingly dedicated and caring, they make every patient feel like family. The surgery office by Wall Street also really makes you feel safe and comfortable, and the surgery staff and anesthesiologists are wonderful. My husband and I struggled with poor genetic quality with the embryos we produced, and Dr. Kofinas recommended trying PRP in my ovaries. Shortly after we became pregnant with a healthy baby girl, who was born recently. I couldn't recommend the Kofinas fertility team more.

From the first phone call I made to book a consultation I was greeted with a friendly, upbeat,…read morehelpful receptionist. Walking into the office the first time, coming off of a couple of failed ivf cycles with a previous doctor I was nervous and emotional and a little defeated. Dr. Kofinas examined me and discovered that I had many more fibroids than I had known about and a significant amount of endometriosis that I had not known about at all. He seemed confident that this was the reason I wasn't getting pregnant and we quickly scheduled my surgery to correct these issues. I can't explain the emotion and relief I felt to finally feel like there was a reason for my lack of success and not just "unexplained infertility ", the diagnosis that my previous doctor had given me. I had proceeded with multiple egg retrievals and finally a successful embryo transfer a few months ago! Through the entire process the professionalism and kindness and personalized approach to myself and every patient was exceptional. The confidence and trust I had in Dr Kofinas was truly the most comforting thing through such and emotional process. All of the staff always greeted me with a smile and answered any questions in a way that took away any fear that I'd be fixated on. This entire office, and every one I encountered along the way in the manhattan surgical center, are a collection of such special people who are truly in the right profession and I can't express how grateful I am for each and every one of them. I'd be writing this same review even if my experience wasn't successful. Dr. Kofinas was extremely thorough and just an amazing doctor and person. Angels on earth! -Nancy Pollock

Dr. Zapantis and his entire team are truly amazing. From day one, I have felt welcomed, supported,…read moreand genuinely cared for. After experiences with larger fertility clinics where I felt like just a number, this office has been completely different -- here, you are treated like a human being. For the first time in this journey, I actually feel happy instead of stressed. Everything has been so smooth, organized, and seamless, which has made such an emotional process feel manageable and even hopeful. What truly sets this practice apart is that Dr. Zapantis personally performs all procedures himself. He takes the time to answer every question thoroughly and even draws diagrams to ensure you fully understand your treatment plan. He creates individualized plans for each patient and works closely with you and your spouse to make sure everyone feels comfortable and confident. He has also been incredibly flexible and accommodating with my husband's work schedule, which has meant so much to us. Because this is a smaller practice, nothing feels cookie-cutter or like a one-size-fits-all approach. Every treatment plan is truly personalized, and you can feel how much thought and care goes into every decision. Everyone here goes above and beyond -- you never have to worry about being left waiting for a phone call or email. Communication is prompt, clear, and reassuring, which makes such a difference during a process that can otherwise feel overwhelming. Priscilla is always quick to respond and so helpful. Joyce is consistently kind and welcoming every time we walk through the door. Sandra patiently answers all of my questions, reassures us, and even gives me a hug when I need it most. Kim and Susan have also been wonderful to work with. The entire team is knowledgeable, compassionate, and truly makes you feel like family. Fertility treatment can be an emotional journey, but this office makes you feel heard, supported, and cared for every step of the way. I am so grateful to be under their care and highly recommend them to anyone navigating infertility.

I could write an essay about how amazing Dr. Zapantis & this office is! They truly understand how…read moresensitive & heartbreaking the fertility journey can be. Every single person in the office is so kind, responsive & helpful. Every single appointment was on time. Dr. Z does so much himself, and he never makes you feel rushed, even when you have a million questions. I was recommended by two people and recommend him to everyone. I wish he could deliver my baby too! If you are looking for a fertility doctor, look no further.

Front desk staff are so RUDE! They always seemed annoyed when I came in for my appointment or…read moreprocedure. I can't stand the front staff and their attitudes. The nurses are amazing, however, and so that kind of makes up for the terrible greetings I received over the course of time I was coming to this place. The practice itself is okay but you can tell they are after one thing; your wallet. They pushed a hysteroscopy on me and IUI when I could have just went ahead with IVF. The coordinator and nurse who were assigned to me were always out when I needed to get in touch with them and never coordinate dates and times in an efficient way. This practice is always so busy and booked months out in advance. How many day 1's occurred over the weekend and then no one responds until late Monday with news that the practice can't see me in time? Too many for me. Once I did have my tests and hysteroscopy, the billing coordinator was so rude to me about my balance and basically said, if you don't pay your balance in full, we can't proceed to the next steps. Awful feeling! Not a great experience for me..

From the owner: RMA of Connecticut is a leader in fertility care, specializing in a range of infertility…read moretreatments. Our assisted reproductive technologies (ART) include intrauterine insemination (IUI), in-vitro fertilization (IVF) and pre-implantation genetic screening (PGS). RMA of Connecticut is Fairfield County's largest fertility clinic and egg donation center. Through RMA of Connecticut's Integrated Fertility and Wellness Center, we offer nutrition counseling, individual and couples psychological counseling, acupuncture and yoga, as well as financing and support services for our patients going through infertility treatment. The RMA of Connecticut team includes lead physicians Drs. Mark P. Leondires, Spencer S. Richlin, Joshua M. Hurwitz, Cynthia M. Murdock, Shaun C. Williams, as well as fertility specialist, Dr. Ilana B. Ressler. All six physicians are Board-Certified Reproductive Endocrinologists and are members of the American Society for Reproductive Medicine (ASRM). Our team of doctors are named as Castle Connolly "Top Doctors" and are members of the Society for Assisted Reproductive Technology (SART). RMA of Connecticut's IVF laboratory is accredited by the College of American Pathologists (CAP), and CLIA. Other accreditations include the Accreditation Association for Ambulatory Health Care (AAAHC). RMA of Connecticut has offices in Danbury, Norwalk, Stamford, Trumbull and Poughkeepsie, New York.

Very negative experience The office is very disorganized,…read moremultiple errors with pharmacy scripts and very unprofessional handling of everything. Billing department does not supply CPT codes and makes many errors. Strongly recommend finding another clinic.

Dr. Berin is absolutely the best. In 2019 I went through IVF with Dr. Berin and now my son is a…read morebeautiful 2 year old. I am currently 17 weeks pregnant with my second transfer from the same retrieval. The office hours are very convenient early in the morning. I was able to go and complete my visits before my 2 year old even woke up. Without Dr. Berin, my dreams of a family would not have been possible.

Dr. Blotner and his staff are ABSOLUTELY PHENOMENAL. The staff is friendly, supportive and…read moreprofessional, always making me feel welcomed. Dr. Blotner is extremely knowledgeable in his profession and it's evident in his work. My son is proof! Dr. Blotner is very honest, hardworking and dedicated to his patients. He is very approachable too, he never gets tired of my unending questions. Prior to being a patient here I went to another facility and the two are like night and day. I would (and have) highly recommend Westchester Fertility to anyone who needs it. Good luck!!

I am a registered nurse and I have been trying to get pregnant for years. I am usually very…read moreinformed prior to all my appointments however Dr Blotner has definitely surpassed my expectations on what my fertility process would be. His meticulous way of targeting every single possible causes for my issues and the best solutions for me were all on point. My office visit today was super amazing and the staff was super friendly and professional. I recommend him a million times over because he is worth every minute. He is absolutely the best. I cancelled all my appointments in his parking lot because he did it all. I absolutely love him and he made me sooo happy. Crystal C

I wish I never stepped foot into this practice. I chose them for my pregnancy care and it was a…read moreterrible decision. My first annual visit was so pleasant I was excited to receive care here but once I became pregnant the problems started to arise. I did not receive a pregnancy packet of information for a healthy pregnancy or the REQUIRED discussion with their nurse until my 20 week appointment. I was asked if my morning sickness continuing into 20 weeks was a "me problem" I did not receive information meant to be distributed at 28 weeks, until 32 weeks Their website was 10 years outdated and had incorrect information about birth practices at Phelps hospital, when I found this out I tried to contact them to get answers and was pacified being told they would "get to the bottom of this and make sure to get you answers" instead I was scheduled with a new midwife who when I asked about this, I was told she had no idea and didn't know any of the hospital practices. It then took additional weeks for them to not correct their website, but completely remove it. When I continued to bring up my concerns over lack of information on hospital policy I was told I should look into home birth options (it was too late in my pregnancy to find a home birth midwife who was accepting new clients with my due date). I never ended up meeting all the midwives before my delivery I went to the hospital for prodromal labour and was told I should stay since "they were going to induce me tomorrow anyway" but I was never informed of this previously. I opted to leave and was informed by a nurse I needed to sign an AMA that I was choosing to leave. I asked the midwife on call if this was true and she said she did not know the hospital policy. I was constantly being hounded to schedule an induction despite multiple refusals and a MFM doctor telling me my placenta looked healthy and he had no concerns about me waiting until 41+4 to induce. When I did go into labour (not induced) I was terrified to find out that the midwife who I felt completely uncomfortable with due to multiple negative appointments was on call. I told myself I just had to wait 12 hours and a new midwife would be on- nope! Kathy Herron was on call for 24 hours and made my labour so uncomfortable. She was rude, hostile and honestly traumatizing. She laughed at me while I tried to work through labour pain and was having a difficult time. She continually asked me to break my waters which I constantly refused then they "just broke in her hands". I fully believe she broke my water without my consent even though I made it clear that was NOT what I wanted. When it was time to push, I told her I needed a moment to prepare myself mentally and she said "most women would be happy right now". She wanted me to give birth how she wanted and when she wanted. I wish I could give my experience 0 stars and am genuinely afraid for other women to have this same experience.

I would highly Recommend based on my experience through my pregnancy, delivery and post partum…read more From the very beginning and at every appointment they took the time to answer questions, give guidance and leave time for discussion . I felt at ease and prepared for my delivery . This is my third baby. I've delivered with both an OB and another Midwife practice. This has been my best experience, not to mention my best recovery, definitely because of how my delivery went. It was not easy to find a midwife practice in westChester but I'm glad I landed here and found a practice that aligned with my vision. From wait time, insurance, prenatal and post natal visits, I could not ask for more.

I am an aspiring Single Mom by Choice so I knew I needed to work with a fertility clinic to have a…read morebaby. I wanted to work with a Known Donor so finding a clinic that would be very sensitive and honor my wishes was critical. I looked at a few different clinics but out of all of the clinics I toured, CUFC was the place I felt most comfortable. My doctor, Lauren Bishop, from our first interaction displayed tremendous empathy, consideration, sensitivity, and pragmatism. I knew that I would be able to have a child with the help of doctors and specialists at CUFC. My road to getting enough embryos for a transfer was long and unforgiving. When I suffered set-backs, Dr. Bishop and the care team provided me with the space to grieve while always being ready to reengage. When I decided to do an FET, I went in with very low expectations- the story I told myself was that my egg were "poor quality" and thus I shouldn't hope for one of my embryos to implant in my uterus. Dr. Bishop had faith and encouraged me to lean into the possibility. When I got my beta results, I was delighted; I had already had symptoms of pregnancy so receiving that verification that I was indeed pregnant, really was a sweet treat. I have now graduated from CUFC with my little embryo. We will be transitioning to our OB/midwife now. I will miss the team at CUFC- the effecient check-in's; being in-and-out of morning monitoring in 15 minutes flat; the ability to email my doctor/nurse/care coordinator; the constant flow of useful information about my labs and meds. While I love my midwife/OB's practice, I will deeply miss the care of CUFC.

This team is awesome. Whenever you need help or instructions. At the time you called in. 5-10…read moreminutes later, there are always have a Nurse or staff call you back to support this painful and anxiety journey. They provide the best quality of care for their patients. I was trying another famous fertility center in NYU, the billing department never tells you the exact amount beforehand. However, Columbia Fertility Center provides adequate billing information at the time you decide to start IVF journey. Excellent service, friendly doctor and staffs!

There are no words that can truly express the gratitude I feel for everything Dr. Berin has done…read morefor my family. Because of your dedication, our dream of becoming parents and completing our family became a reality. You gave us hope when we needed it most. We will always be grateful for the care you provided and the difference you made in our lives. Thank you for helping make our dreams come true. Your work changes lives, and our family will forever be one of the many lives you've touched. With heartfelt gratitude, The Quezadas

Terrible clinic and staff. For my first appointment (consult), I was not seen by the doctor but by…read morethe PA. The only time the doctor said hello was when my husband was doing his bloodwork. The male doctor is not very compassionate and has the worst bedside manner that I have seen. For my egg retrievals, the anesthesiologist was literally 3 hours late and I lost the entire lot. I got no apology and no refund. The doctor blamed me and said I had suboptimal fertility and refused to even do an implantation. I guess he didnt want to affect his numbers and thought that I would ruin his implant-to-pregnancy ratio. He made me freeze my embryos forcing me to pay storage fees and still would not implant. I ended up being forced to destroy the embryos. The staff was equally as rude and treats patients like liabilities. Look it is bad enough that we are going through difficulties getting pregnant, but they had no compassion at all. Well, fast forward to months later and a different clinic with much better reviews. I saw a better doctor who said my egg count was excellent. We got pregnant on the FIRST ATTEMPT. I am now looking at my little one. Also, be forewarned that this clinic does NOT work on weekends, not even for monitoring. Go at your own risk.

If patient centered care is what you're looking for, you have found it. The Westport office does…read morenot disappoint. The office is inviting, immaculate, and convenient. My reprieve from frustration, disappointment and feeling like a number concluded when I made my first phone call to the Yale Fertility Center of Westport. Christine communicated to me from the get go that I would receive a more personal touch and proved that at my first appointment. Perhaps even earlier that that when I think back. You see my appointment was made for the following week, yet I received a phone call from Dr. Seifer on a Saturday afternoon. He called to introduce himself and ask questions for our upcoming appointment in preparation of my complicated history. Dr. Seifer has a wealth of knowledge and experience and is thorough when explaining the process, procedures and expected outcomes. He has a sweet demeanor and is the upmost professional. Patricia O'Neill, Nurse Practioner is a dream come true. She is detail oriented and is understanding of how overwhelming the process can be. She stands by her words when she says she is always available to answer questions and gets the process moving. The office staff and nursing staff was just as amazing - from getting insurance information completed and approved to having blood work done without the feel of the needle! As a RN, I know how important it is to have good, quality care. Regardless of if we become pregnant or not, it doesn't matter. What matters to me is that the person I choose to take care of me makes me feel like they care. And that, that is exactly how I felt when I got off the phone with Dr. Seifer that Saturday afternoon. Happily, I continued to feel that way every time I interact with the staff in the comfort of the Westport office.

From the owner: We Make Firsts Possible. First breaths, first smiles, first steps…read more.. At Yale Fertility Center, your dream is ours. We are physicians, specialized staff, and scientists who have dedicated our life's work to improving your chance for fertility. But infertility is a complex, stressful, and often time-consuming problem. Men and women new to the problem are sometimes prepared for the physical procedures they will have to undergo, but often don't realize how emotionally difficult the process can be. Sometimes one partner is more devoted to the process than the other; sometimes infertility treatments can stretch on for months and become financially draining; and sometimes people experiencing infertility end up feeling alone and isolated, even from those who love them the most. That's why we are here--because we've been through it before, and we are here to help you through it, too. There are moral, ethical and scientific dilemmas that can be easy or difficult to resolve. Our shared communication through the process, and our continuous psychological support, helps you to overcome each step and gain perspective on why each person's experience is different. The education we provide helps you to understand your options and feel confident about the decisions you make. This practice is specifically built to attend to the technological, emotional, and physical needs of men and women who are experiencing infertility...