I have referred people to season's hospice for the last 4 years. They have always been easy to work…read morewith and truly care about there patients. I would highly recommend!

If you know me, you know that I've lived most of my life with a short life expectancy (originally…read moreexpected to not live past 3 days). I'm now over 50. While I wouldn't dare say I'm in good health, I'm still relatively stable for someone living with spina bifida. I live alone. I work. I drive. I Yelp. Quite honestly, I do fairly well. As a chaplain, among the various ways that I serve my community, I'm a strong believer that no human being should ever die alone (I also believe no human should ever live alone - except by choice). I've companioned more than I can count through the end-of-life journey and I spent 10 years working in an emergency room setting dealing with life-and-death on a daily basis. I love, and I mean really love, the Abbie Hunt Bryce Home. Started in 2004, the Abbie Hunt Bryce Home is tucked into a fairly non-descript corner near 47th & Keystone in an office park where it seems it would be wildly out of place. It's not. The staff and volunteers behind the Abbie Bryce Hunt home would tell you that this home is a home. It's not a hospice. It's not a nursing home. It's not a medical facility. It's a home where Indy's low-income and homeless individuals can live out the last chapters of their live in dignity and with respect. The home is free of charge and available to those with a terminally ill diagnosis. Features of the Abbie Hunt Bryce Home include: 1) Private single rooms with semi-private baths, kitchen facilities, living rooms and family room space. 2) Trained staff and volunteers who provide emotional, physical, and spiritual support to each resident, 24 hours a day, 7 days a week. 3) Medical assistance from community Hospice teams. 4) Full collaboration with other providers of homeless services in the community. 5) Leadership by a committed group of community volunteers, dedicated to providing the means necessary to carry out the mission. The Abbie Hunt Bryce Home accepts referrals from hospitals, hospice programs, charitable organizations including other shelters and social service agencies, physicians, faith-based organizations, family and direct referrals. While I've long been familiar with the Abbie Hunt Bryce Home, it was my recent experience with a friend who lived out his last days here that has prompted me to sit down and write a review praising the home and its staff and volunteers. Much like Legacy House, I'm always in awe of organizations that provide their services at no charge. It's rare. It's desperately needed. I'm even more in awe when those services and supports are of high quality. Quite honestly, the Abbie Hunt Bryce home is exemplary. The Abbie Hunt Bryce Home is always looking for volunteers. They have a community-based board of directors. The Abbie Hunt Bryce Home is a 12-bed home. The parent organization, Morning Light, also runs the nearby Pennwood Place - a 35-room building. Abbie Hunt Bryce used to fall under the real of VNS (Visiting Nurse Service) as it was run by their foundation. However, the foundation separated from VNS and sought an individual identity. It's just a relief that this vital project continues.

From the owner: At the Abbie Hunt Bryce Home, we offer no-cost accommodations for terminally ill individuals with…read morelimited financial or physical means. Our Home is a safe, comfortable environment for people with nowhere else to go.

What an amazing staff- I can't say enough about how kind they were during such a hard time for my…read morefamily. The facility was clean, comfortable, and well maintained. The staff was just incredible- I don't even know where to begin! Everyone was so kind and patient. They explained everything, and made the process as comfortable as possible. I will always remember their kindness. I know that my mom was well taken care of in her final days. I couldn't have asked for a better scenario during those difficult days.

Let's be honest. Nobody wants to "need" a hospice. It means that you're dealing with end-of-life…read moreissues. In most cases, this will be for yourself or for a loved one. In my case, my father had been admitted to Hendricks Regional Health and was in ICU when we began to realize that serious decisions needed to be made. As his only surviving immediate relative, I was tasked with these decisions while also acknowledging that he was still coherent enough to participate and we'd also previously had discussions pertaining to this. My father wanted to die in his own home. This was a difficult task because hospice requires someone living with the person 24/7 as a sort of primary caregiver. Hospice is a support unless, of course, you actually go into a facility setting. My nephew had been staying with my father, primarily because he needed support himself. However, he'd been keeping a closer eye on my father and was there when he went into a health crisis. The decision was made to try to honor my father's wishes - my nephew would stay in the home and I would provide logistical, financial, and physical support. Despite living about two hours from my father's Putnam County home, we were going to try. Life's Journey came as one of the recommended options from Hendricks. They had a document indicating many of the options. It was clear that the social worker was quite familiar - pretty reasonable since Life's Journey is actually Avon-based. We contacted them - they couldn't come out that night (they usually do) as the intake person was ill, however, we made an appointment and intake came as scheduled. Kudos to Terri for being a strong presence and representative for Life's Journey. We discussed a myriad of issues. Once the decision is made for hospice, it moves quickly. You go from medicating to cure to medicating to comfort. The hospital really becomes irrelevant as major interventions are no longer appropriate. My father was discharged by home with ambulance transport. That same day, a nurse visited the home for a long (about three hours) appointment. I believe her name was Becky - she was amazing with my nephew, a 24-year-old with little caregiving history. He really took to it. We didn't know what to expect. Some said he may not make it to my scheduled appointment with a lawyer a little over a month later. Some said 3-6 months. Hospice starts off with typically 2 nursing and 2 health aide appointments weekly along with chaplaincy support as needed. It increases as one's health declines. Life's Journey offers home hospice, facility-based hospice (in Avon), and palliative care. In some ways, doing a Yelp review is weird. It's hard being "happy" or "unhappy" with care. Generally, I was pleased. Little things bothered me - an aide who no called/no showed twice, a chaplain who never visited despite having been requested to do so, and a last conversation that, if as reported, bugs me. My father ended up passing in a little over two weeks. The nurses were for the most part amazing, the health aide fine when she showed up, and I appreciated that the bereavement director visited my nephew after my father's death (upon my request). We received a lovely gift, a lantern representing light, after my father's death (it went to the funeral home - ironically, arriving late. Somewhat humorously, the batteries died in three days - I started calling them hospice batteries). When my father started his serious decline, Life's Journey responded quickly. A nurse was in the house within a couple hours and agreed that he was declining. They increased his visits, however, it would only be 48 hours later and he would pass. This was a good experience that fell a bit shy of what I'd hoped. For the most part, I'm very grateful as it allowed my father the dignity of death in his home while staying comfortable and being supported. Little touches could have improved the process greatly, however, this was a good experience at one of the hardest times of my life. I would be more inclined to recommend for those in the Hendricks County area - I'm a little less inclined for those in surrounding counties and especially the rural ones as I think that impacted presence. Overall, I'm pleased and grateful. With a few tweaks, this could have been an exemplary experience.

I have used this company for the past 6 months and they are great to work with. Good Peopleread more

I have been forced to consider home care /hospice due to my health instability.a friend who is a…read moresocial worker recommended this business as a source for significant assistance in any administrative tasks as well as day to day tasks. I get several weekly visits from nurses. And aides which include supplies and getting medicines. I am given baths,washings. The staff works with us to fit our schedule too. My wife who was having to deal with so much by figuring it out on her own is greatly relieved to have this staff offering direction, providing materials and services...she would probably give them an even higher rating. I like that they come to my home and l feel comfortable asking their opinions. It is nice not having to worry about getting bed sores or other items that can become serious if not monitored. If you find yourself or someone in your family is feeling overwhelmed finding their way through all the medical. Challenges. GiveThis place a try. Review #3984

My Aunt was discharged from St Vincent Hospital May 23, 2022 to St Vincent Hospice…read more This program didn't work for her as she was not terminal, however, has a wound on her heel that was slowly healing from surgery. There was no further care St Vincent could do. St Vincent Hospice is a nice place, friendly Nurses and all, however, little patient care for those that are not truly terminal. It's all about the comfort and easing them towards death. We were not about that for my Aunt. The one Nurse emphasized the need to sign the DNR=Do Not Resuscitate form. My cousin refused. We were looking at hope for her to heal well and get back to living (my Aunt's wishes). We had her transitioned to Home Health from Hospice. It's just the beginning so far, however, there always light at the end of the tunnel. We continue to pray and have God lead the way with Jesus interceding on our behalf. With God all things are possible!!! Amen. Not knocking down this place. It may be ok for some people. It may work for them, however, for us, my family. It did not work. We are on the road towards recovery along with hope.

First off, let me say I'm so sorry you're in a place where you're researching hospices. I wanted to…read morewrite a positive review ASAP, because the day my father was being transferred from home hospice care to the St. Vincent facility, I did a quick google search and nearly had a panic attack after seeing the bad reviews on Yelp. COVID-19 note: As of the end of March 2020, they have a limit of 1 visitor per patient--not 1 person at a time, 1 person period. It's really unfortunate, but obviously necessary. You'll be screened at the door (questionnaire about travel and symptoms, then they'll take your temperature using a forehead thermometer) before you can come in. Obviously there are many parts about a terminally ill parent going into hospice that are awful, but it had nothing to do with the hospice or their staff. Everyone we encountered---doctors, nurses and CNAs---were all amazing. They were great about making sure that my father wasn't in pain, and did so quickly. We never had to wait a long time after pressing the call button for someone to come in, and they were always helpful in suggesting medications that might help his symptoms. My dad was there for 6 days before he died, and I can't say enough about how thankful I am that he was able to be free of pain in his last days. Erin, MJ, Denise and Jess were particularly wonderful. The facility is very quiet. No one is hooked up to beeping monitors, and there aren't any overhead speaker announcements like you hear in hospitals. Patients can watch TV or you can play music for them. Each room has French doors that look out onto a peaceful courtyard with a pond, so you'll often see ducks/geese. There are birdfeeders outside each room as well--volunteers normally fill these, but they're not right now. We brought some of our own birdseed and filled them ourselves. Some amenities I can think of off the top of my head: * family bathrooms with showers. They have towels/washcloths and there are baskets of toiletries if you need something and have forgotten yours. * refreshment station - Coke/Sprite etc. fountain drinks and the really good hospital ice, plus coffee and tea are available for patients and visitors. * they don't have a cafeteria for family/visitors, but you're welcome to leave and bring back food (you don't have to get re-screened if you leave and come back right away) or get DoorDash delivery. * the chapel and other social/meeting areas are currently closed. Feel free to DM me if you have any questions, and again, I'm sorry you're even reading this review in the first place.

Heartland Hospice cared for my grandmother. She passed several years ago, but at that time this…read morecompany lead with care, compassion, and patience. Initially, we started our journey with Heartland Hospice in Virginia at the hospital. They assisted me with getting my grandmother to Indianapolis Indiana by plane safely with oxygen. Once we arrived in Fishers, the local office took over her care. They not only took care of my grandmother, but also me. At one point, my grandmother was transitioning and my husband was admitted to the hospital during the same time. I was a wreck. My hospice nurse, Dawn was amazing! She ensured my grandmother was taken care of through respite care so I could focus on my husband. In addition, she encouraged me to take care of myself during that difficult time. Every person I came in contact with at Heartland was heaven sent. Even after my grandmother passed, they continued to check on me and follow up. They will always hold a special place in my heart.

The people from this company are horrible ....my mom had stage 4 terminal cancer and we had reached…read morea point when additional help was needed...we contacted hartland on Tuesday ...they sent an RN and a Social Worker, we explained the difficulty my mom was having with pain and breathing we were told that they would get her a patch for the pain and one to dry up the flem in her lungs to make it much easier to breath...she was already gurgling with every breath...the RN established ...the next day Wednesday my sister was over to c my mom and said we needed to call Hartland again because mom was so bad off breathing....we called they sent a different RN who we asked if she brought the patches they told us about ....she had no idea what we were talking about but said she would get them for us....that was Thursday Friday she slept alot come to find out from lack of oxygen....we called Hartland again they sent another RN out on Saturday who never even looked at my mother....but was prompt at getting my father to sign her paper to show she had been there so she would get paid ...again we asked about the patches and she said she had no idea what we were talking about so she called Hartland office said that no one had ordered the patches but that they would get them to us on monday.....well they waited to get them just a little to long since my mom passed on Easter Sunday while waiting for this company to get their shit together and help her. Now it's not like I was under the impression that the patches were going to save her but she didn't deserve to suffer her final frew days on earth because of some dumb ass people....I will never forgive them for what the did to my mom and I will tell everyone I know to not use their company.....!!!!!

Paradigm Health was an excellent organization to deal with for both Pallative Care AND Hospice for…read moremy husband. They were attentive to our family's needs and provided top notch care for my husband. We couldn't have been more pleased with the care they provided and would highly recommend them to anyone who needs care at the end of life.

My experience at Paradigm Hospice was disappointing and ultimately unsustainable. While the…read moreorganization promotes teamwork and patient-centered care, the reality was often characterized by poor communication, siloed departments, and limited collaboration between disciplines. Team members frequently worked in isolation rather than as a cohesive interdisciplinary team. Leadership felt distant and disconnected from the day-to-day challenges faced by field staff. There also appeared to be favoritism within management, with certain employees receiving preferential treatment while others were held to different standards. This created frustration and undermined morale. The onboarding process felt rushed and poorly organized. Those responsible for onboarding seemed more focused on checking boxes than ensuring employees understood the organization's processes, culture, and expectations. As a result, the transition into the role was far more difficult than it needed to be. Benefits were also expensive compared to what was offered, adding further strain for employees already dealing with the demands of hospice work. Support staff and non-clinical disciplines frequently felt overlooked and undervalued. Their contributions were often treated as secondary despite being important components of holistic hospice care. This lack of respect for all disciplines contributed to a workplace culture where collaboration was difficult and trust was limited. The leadership structure also raised concerns. Family members of the founder and close personal associates appeared to occupy significant leadership positions, creating the perception that relationships were sometimes valued over experience and qualifications. This made it difficult to have confidence in organizational decisions and long-term direction. Hospice care requires strong leadership, collaboration, trust, and a shared commitment to supporting both patients and staff. Unfortunately, my experience at Paradigm Hospice fell short in these areas. Advice to Management: Invest in experienced, qualified leaders who can unite teams, improve communication, and create a culture of trust. Leadership positions should be filled based on demonstrated competence and experience rather than family relationships or personal connections. Additionally, improve the onboarding process so new employees are genuinely prepared and supported to succeed from day one.

Do not consider this facility for your loved one. Their life could depend on it! My loved one was…read moresent here after having a tracheotomy and on a ventilator. He also is an amputee and required lots of PT and OT after being in bed for months. There are very few facilities in Indiana that care for ventilator patients. I still feel very guilty and mad at myself for putting my loved one through. Luckily after about 8 days we were able to get him out of there. Call light wait times were usually 20-30 minutes, sometimes longer. These call light were normally answered by a tech. If you needed suction of your trach you had to wait an additional 15-20 minutes. In an emergency, for a ventilator patient, this wait times could be life or death. My loved one would call me with high anxiety, in the middle of panic attacks, trembling and crying. He also voiced his fear that he would die in this facility. Their call light times could probably decrease if the staff wasn't so busy scrolling or talking on their phones. They need to stop chitchatting to each other at the nurses station. Maybe if their staff just did the jobs expected of them. Most of them just don't care. The entire 8 days that my loved one was there he was never bathed, he had dirty sheets and a dirty gown. They also didn't use water proof disposable pads under the patients. I called his caseworker, on the last full day he was there and complained about the call light times ( nothing improved) and that he and his linens needed cared for. Someone changed his sheets and put a clean gown on his still dirty body. They couldn't even provide basic care and I was to trust them with his trach and ventilator care. Not hardly. I also witnessed them not wearing gloves while caring for his trach. My loved one called me after waiting a significant time for the call light to be answered. His roommate fell out of the bed onto the hard floor. This person was also on a vent. I had to end up calling the front desk, passed to the nurses station to inform them of what was going on. It still took a significant time to come in. This man had no safety rails and no bed alarm. Another time while I was present my loved one pressed the call light. After waiting the typical longer than acceptable time he sent our adult son out to get help. He was having breathing difficulties. The nurses station was only about 40 feet from his room. Once our son returned it still was a wait. Once they arrived the went to his roommate first to make some adjustments before responding to my loved one. My loved one had bug bites on his arms from something. He had a rash in his groin that I mentioned to several nurses and techs and they did nothing. Since his roommate fell was double occupancy, that itself caused issues. They had two of the loudest oxygen generators where you could not hear normal level of speech. Which also meant no rest. If the curtain was open my loved one was forced to use his urinal in front of his roommate and anybody walking by could clearly see as well. Also there was no place to put his urinal. He could not reach the floor to set it down. The only place to put it was on his tray table that he had to eat off of. He often would have to eat with a full urinal of pee sitting next to his food and drinks. He also had no method to clean his hands so I provided hand sanitizer. My loved one began complaining of severe side pain and painful urination. They wanted to put a catheter in his bladder and give him an enema. He told them they were not doing any medical procedures on him. He asked to be taken to the ER. They said no. After asking repeatedly he was finally sent to the ER. Once there he told every staff member that took care of him that he feared for his life at Greenwood Healthcare. Luckily in Indiana you can not be released to a facility or person where you fear for your safety. I can't stress enough how bad this facility is. Research is key! Read every review, read Biard of health reports, research news articles for mention of the facility, and ask loads of questions. Don't schedule a visit, just pop in.

This place is a shithole! DON'T leave your loved ones here! They steal thousands a month for your…read moreloved ones 'care' but don't do any caring at all! After kicking families out for 2 years because of 'Covid' this is what we returned to. I could see OUTSIDE through the holes and cracks in her walls. They weren't getting her out of bed. Wasn't showered or cleaned. All her clothing and personal items missing or stolen. Yes, I reported to the state and any agency possible. No, absolutely nothing was done. The state found 'nothing' wrong. She died a few weeks later. I'm sure they killed her so they didn't have to deal with us. Yet, still called wanting their money when her final payment after death was declined. I never received a phone call from the facility after reporting these conditions. DO NOT PUT YOUR LOVED ONES HERE!