I love this hardware store. Reminds me of the one I used to work at in my teenage years. Very…read morehelpful staff

Very convenient for me to have in my neighborhood. Don't have to drive far to get a good deal and…read morebe treated well as soon as you enter the door. Also found some of their prices cheaper than the big box brands. They make you feel like family. Let's talk about the quality of products and items they sell. Tools and parts always met my expectations each time. Even with that, they go above and beyond to help you figure out what you need to get the job done properly. Personal experience with my plumbing they were very very helpful in completing the task.

This small family-owned store gives Walmart and Rural King as fierce competition, wins over new…read morecustomers, and has an established customer base that are repeats several times a week. Smith's has a good shrubbery and trees selection of highest quality plantings at comparatively low prices in the area. I am greeted friendly by Mrs. Smith. She is very knowledgeable of the hardware business, even at a ripe older age.

Smiths is my most favorite little hardware store ever. I went to have some keys made this week and…read moreas I looked up, there was a beautiful piece of art that my MOM had painted years ago. It makes me love these small town businesses even more. In the spring, Smiths has the absolute best selection of plants you can find. I always make it a point to go every Spring.

Chill spot to grab whatever hardware items you need for your home/business. It's not as big as the…read morebox stores and they give the personal touch too. You know when you go to the box stores and you ask them a question and they might wander off into the abyss to avoid helping you? Not here. Shop local and get what you need here!! And thank you to the gentleman that helped me find the correct batteries today!!

This is good place to have a copy of a key made. Unfortunately, it's not located in the safest…read morearea. Recently one morning, I went here to have a key made. After I paid for the service and proceeded to leave and get in my car, I was approached by some strange man in the parking lot who was trying to sell me items that seemed worthless( 1 of items happened to be a keyless remote to a car). Right then I feared for my safety!! I didn't know if he was on drugs or what! Long story short, thank God I was able to get away from him! He looked like he was up to no good. My advice to anyone, especially a woman, is if you go here please be aware of your surroundings. This is why I won't give this place all 5 stars, the service was great, but there are safety concerns. Therefore, I don't feel comfortable returning to this place of business. This place needs some security guards!! I hope management is reading this review!!

I have been a customer of Ace Hardware for several years. I am disappointed in the price…read moredifference online for the Behrens 20 gal. Galvanized Steel Composter/Rubbish Burner Animal Proof/Animal Resistan Lid $47.99 versus the $54.99 price in the store. I really needed this item. I was not offered any possibility of charging me the price listed online. I'm not sure anyone really cared. Very disappointed in the way this was handled. I was logged into the store location (Old Shell Rd) for my search and there was no mention of a price difference on Website at the store location. I know they don't treat all customers this way, as I have observed differences over the years, depending on who's working. Again very disappointed in the price difference and how it was handled.

It's a brand new store on Spring Hill a short drive from Langhan Park & Charles Woods Japanese…read moreGardens. Construction still going on in the parking lot, which was blocked off on SpringHill, I had to circle around, head south on MacGregor, then turn right and enter parking lot on Museum Drive. That is my only complaint, the parking lot situation. Store is so brand new, it reeks of new merchandise, which kinda did a number on my sinuses & stomach at the same time. As soon as I entered, a nice staff member directed me where I needed to go to get some drain cleaner. FYI ALL SOUTHERNERS THIS PLACE HAS TONS OF AIR CONDITIONER FILTERS IN ALL SIZES, AWESOME!!!! Also had other cool stuff, BBQ's, Grills, Paint Center. So much easier shopping here where you can find everything versus Lowe's or Home Depot. Great place, friendly staff.

This is a great store, I try to come here whenever I happen to be on this side of town. This store…read morehas everything plus a deli & hardware store. I bought some cast iron skillets here before, too. You can order groceries online for curbside pickup. I know a lot of the Greer's Markets do Instacart & Shipt, too.

Wish there was a half star, in which case I'd give them 3 1/2…read more Good points: Clean, good staff, has an ACE hardware in the store, reasonable prices, and it is very convenient for me. Bad points: They don't have a lot of things that I like and regularly use. I usually find that out when I go there to get it. The hardware folks are friendly (ACE is the place with the helpful hardware man, right?) but a lot of the hardware seems overpriced. Bonus Point: Self-checkouts usually don't work well for me. Theirs do. Disclaimer: This is no guarantee that they will work for you.

The customer service here has be great! They were always willing to help and assist when I came…read morethrough the door. They have a great selection of products and the lady that work in the paint department was really on point. I would definitely shop here again.

They do not support you on appliance purchases. After two days they will tell you to go to…read moremanufacture. They also will tell you anything you buy form homedepot.com is not their problem.

This morning (6/5/26) I stopped in on the way to work to buy something, and while trying to get my…read more(Lowes verified) veterans discount to work at the self checkout I was told in a very rude and disrespectful manner by a clerk named Cathy there that she couldn't help me because she didn't have the barcode needed to help. So then I pushed the "get help" option on the self checkout and the very same clerk came back and did exactly what she just told me a minute before what she couldn't do - thus besides being rude Cathy clearly flat-out lied to me when I politely asked her for assistance. When I tried calling the store manager while driving to work I spent a total of over 16 minutes with the phone just ringing away after I had told someone there I needed to speak with the manager. Today's negative experience tells me that Cathy's poor attitude is a top down problem at this store since the management team there is unavailable to even speak with a customer about any problems or complaints.

I'm always able to find what I need here. The store is always clean, but service is hot or miss…read more Mostly a miss. Maybe 1 in 20 visits, someone will acknowledge my existence and ask if I need help. I usually don't, but they don't know that. Also, finding carts for lumber is always difficult.