Oh my goodness, where do I start? Old style Ace Hardware with knowledgeable and friendly staff…read more Been going here for over 40 years or more so it seems, used to come here for anti-fouling paint for Stauter boat with Grandaddy as a kid. I have been redoing the bathroom on Lil Pugs side of house and had a leaking faucet, replaced cartridges and still leaks. Made the trip to Wigman's and talked with the fella about it, he schooled me on spring/seal behind cartridges. He set me up with what I needed and instructions on how to install, a simple procedure I am sure everyone knows but me (I am more auto repair than home repair). Followed his steps and leak gone in less than 10 minutes, no telling what drama and expense he saved me. Every trip here is the same, it starts with a "what can I do to help" and ends with a reasonably priced purchase of ONLY what I need, and tips and pointers on how to do it. They didn't have the handle I needed but it is an older and unusual item, (who breaks a shower handle?) and they do often have those type items. If you need a REAL hardware store, you can't beat Wigman's. Prices are in line with big box, help yourself 'cause employee is former fry cook at local burger joint stores. Support this local business as they will offer you help and knowledge, something people seem to have lost a value in.

I love this hardware store. Reminds me of the one I used to work at in my teenage years. Very…read morehelpful staff

Very convenient for me to have in my neighborhood. Don't have to drive far to get a good deal and…read morebe treated well as soon as you enter the door. Also found some of their prices cheaper than the big box brands. They make you feel like family. Let's talk about the quality of products and items they sell. Tools and parts always met my expectations each time. Even with that, they go above and beyond to help you figure out what you need to get the job done properly. Personal experience with my plumbing they were very very helpful in completing the task.

This small family-owned store gives Walmart and Rural King as fierce competition, wins over new…read morecustomers, and has an established customer base that are repeats several times a week. Smith's has a good shrubbery and trees selection of highest quality plantings at comparatively low prices in the area. I am greeted friendly by Mrs. Smith. She is very knowledgeable of the hardware business, even at a ripe older age.

The staff is great very knowledgeable and helpful. Their vegetable starter plants great selection…read moregreat price. They also have other plants and bushes at a reasonable price. The place is way better than the big stores.. definitely a place to go if you need vegetable starters

I have been a customer of Ace Hardware for several years. I am disappointed in the price…read moredifference online for the Behrens 20 gal. Galvanized Steel Composter/Rubbish Burner Animal Proof/Animal Resistan Lid $47.99 versus the $54.99 price in the store. I really needed this item. I was not offered any possibility of charging me the price listed online. I'm not sure anyone really cared. Very disappointed in the way this was handled. I was logged into the store location (Old Shell Rd) for my search and there was no mention of a price difference on Website at the store location. I know they don't treat all customers this way, as I have observed differences over the years, depending on who's working. Again very disappointed in the price difference and how it was handled.

It's a brand new store on Spring Hill a short drive from Langhan Park & Charles Woods Japanese…read moreGardens. Construction still going on in the parking lot, which was blocked off on SpringHill, I had to circle around, head south on MacGregor, then turn right and enter parking lot on Museum Drive. That is my only complaint, the parking lot situation. Store is so brand new, it reeks of new merchandise, which kinda did a number on my sinuses & stomach at the same time. As soon as I entered, a nice staff member directed me where I needed to go to get some drain cleaner. FYI ALL SOUTHERNERS THIS PLACE HAS TONS OF AIR CONDITIONER FILTERS IN ALL SIZES, AWESOME!!!! Also had other cool stuff, BBQ's, Grills, Paint Center. So much easier shopping here where you can find everything versus Lowe's or Home Depot. Great place, friendly staff.

This is a great store, I try to come here whenever I happen to be on this side of town. This store…read morehas everything plus a deli & hardware store. I bought some cast iron skillets here before, too. You can order groceries online for curbside pickup. I know a lot of the Greer's Markets do Instacart & Shipt, too.

Wish there was a half star, in which case I'd give them 3 1/2…read more Good points: Clean, good staff, has an ACE hardware in the store, reasonable prices, and it is very convenient for me. Bad points: They don't have a lot of things that I like and regularly use. I usually find that out when I go there to get it. The hardware folks are friendly (ACE is the place with the helpful hardware man, right?) but a lot of the hardware seems overpriced. Bonus Point: Self-checkouts usually don't work well for me. Theirs do. Disclaimer: This is no guarantee that they will work for you.

The customer service here has be great! They were always willing to help and assist when I came…read morethrough the door. They have a great selection of products and the lady that work in the paint department was really on point. I would definitely shop here again.

They do not support you on appliance purchases. After two days they will tell you to go to…read moremanufacture. They also will tell you anything you buy form homedepot.com is not their problem.

There are two guys that work there. They know what they are doing. If they don't have what you…read morewant, they can usually find something else that might do the job. These fellows have a lifetime of experience in hardware. They are a wealth of knowledge. Ace Hardware is located in Greer's. Super convenient.

I'm always able to find what I need here. The store is always clean, but service is hot or miss…read more Mostly a miss. Maybe 1 in 20 visits, someone will acknowledge my existence and ask if I need help. I usually don't, but they don't know that. Also, finding carts for lumber is always difficult.

They have sale on dishwashers for $299 but can't get those but can sell you a higher priced one…read morethat they can get. The bait and switch is supposed to be illegal but Lowe's is getting away with it.

We went to this store looking for new hand saw. They did not have it in stock but then salesperson…read morewent above and beyond to assist. Needless to say, because of his good customer service skills, we left with items we weren't looking for. Thanks!

I've never had worse customer service in my life. My 75 year old grandfather and I bought a…read moredefective pallet lift, we soon found out after using this lift that it did not lift to the advertised height of 7 1/2 inches. We returned this item only to be confronted aggressively by one of the salesmen as soon as we walked through the door. He threw a fit and tossed the pallet lift on its side and showed us that we "Were using it wrong." He then asked us "What do you want to do now?" in a sarcastic tone. Then walked away after we said we want a refund. Then while walking up to the register, the clerk mumbled into her walkie talkie that we were "Two assholes." She then kept up this snarky attitude with my 75 year old grandfather who is the nicest man in the world. Telling him to "sign here to get his money back." (As if we are the type of people to buy an item for the day just to return it beat up). I will never shop here again, very dissatisfied with this service and impolite behavior.