I would highly recommend JD's to anyone needing A/C work done. They not only got to work on getting…read moreus a new unit right away, but also provided us with a portable air conditioner until it could get installed. The guys were professional, courteous, and cleaned up when they were done. Thank you Jeremy and Nathan for taking such good care of us and major kudos to Nathan, Waylon, Roberto, Landon #1 and Landon #2 for working overtime to provide ac to my dad in this 100 degree heat! You are a blessing and we cannot say enough good things about JD's A/C

Used them for over 6 yrs. They are prompt and knowledgeabl, they are polite and helpful, the prices…read moreare fair not cheap not excessive, they fully explain what and why the unit was having problems

Very nice and helpful. My unit did not require any service at that time. They did charge a…read morediagnostic and service fee, but said that my unit was not the cause of no heat. Recommended that we contact gas company and if needed would comeback without charging the service fee.

I had several issues with my new AC/heating unit installed by another AC contractor and had several…read moredifferent reps out from Ben Maines Air Conditioning. All 4 of the guys that came out to fix various issues for me were very qualified. Did a excellent job and they were fair priced for the work. I will not look further when it comes to AC installation or repair. They are super quality and do things correct the first time....

I called on Monday morning and a repairman came to my house by 11am. He was very professional and…read morequickly replaced a cutoff valve at a reasonable price. I also had a repairman work on my heater last year and I am very impressed with the knowledge and honesty of the Napps employees.

I'm surprised to see the number of positive reviews due to my current experience with this company…read more I am new to the area and our contractor helped to set up the work to be completed by Napps. They wrapped a short outdoor pipe with weather stripping, placed a plastic piece around a valve box for a washing machine, and changed out a toilet and vanity (which we provided). The amount of time they recorded was 7.5 hours to complete these tasks. The time plus expenses recorded cost $1,161. I was shocked to see the bill, considering what was completed. I spoke with my contractor and he stated we shouldn't expect to be charged for more than 5 hours. I called and spoke with Napps and was told they tried to fix the old toilet (which didn't work) and I was being charged for that time also, but they would take off the cost of the parts that didn't work. After more deliberation Napps agreed to also remove 2 hrs of the time initially charged. Although they did remove some of the initial charges I am still very dissatisfied with paying over $800 for such a small job. Buyer beware.

Great service people. Helped make a wise decision. Got us going on a cold Saturday. They were very…read moreprompt with their response

I highly recommend this company. Very fast service on a weekend where the temperature was 105° and…read morethe heat index was around 115°. Our AC unit was purchased in 2020 and all the parts were still under warranty. A technician was sent out very quickly and fixed the issue within a few minutes. The labor cost was very reasonable, particularly for a weekend service. he explained what was wrong, fixed it, and looked at EVERYTHING else just to make sure all was good after we'd settled the bill. He could have jumped in his truck and took off but he took time to look at the coils, etc. and explain how to make sure everything keeps running for a long time and what to look for as an early sign that something may go wrong in the near future.

ALLTEX is a very reliable service! Refrigerator compressor going out...could get no one to service…read morein Kilgore! Until I contact Larry White w/ALLTEX! He came out immediately and confirmed that a compressor was needed,ordered, received and replaced within 24 hours! Even came back in torrential rain to check that all was working! I have recommended AllTex to neighbors and friends! Thank you, Larry and helper...the BEST *****

Larry contacted me promptly and we scheduled his service call for the next day. He arrived on time…read moreand quickly repaired our wall oven at a very reasonable price. I enthusiastically recommend him for appliance repairs and HVAC service. It's comforting to know there is someone in our small town of his integrity and ability.

Miller A/C and Heat fixed my system and had it running efficiently the first time. Brad is very…read morehonest and professional, he was so easy to work with. I love that they have financing available because this was a much need repair. I will definitely use Miller Air Conditioning and Heat again!

My home warranty company assigned Acme AC to my home. They came out & said my compressor was out…read more The tech said he ordered it & would be back soon to install. The heat index during this time is 109°. 4 days go by & I hear nothing so I call. Brittany answered & said the woman that handles home warranty has been on vacation. When she returns she will contact the home warranty company & try to get the compressor ordered! THEY HAD NOT EVEN ORDERED MY COMPRESSOR!!!! It's 87° in my house during the cooler hours! This is such poor service! Do not use ACME!!!!

Hi-just had my check up on my air conditioner unit and passed with A-except for one thing--I had…read moreblack looking mold inside the motor drive area and walls. The technician J. R. recommended a UV light so the problem would go away and not come back. He (J.R.) gave me a small book on the UV light and how it works. The UV light was installed with my wishes. The cost was $399.00 but I do not have to worry any longer about the mold. J. R. is a nice person and explains what he is doing and how it will work. He is an asset to your business. Thanks MD

Great experience and Michael showed up on the time he said and discussed my problem and got to…read morework. Throughout the job maintained communication and kept updated on his progress. The job was completed and he went over the details of the job and we were very satisfied the our HVAC system. We would highly pleased with the service and timely completion of the job. I served forty year in the military and wish I had someone like Michael in one of my units. Retired Command Sergeant Major

Able to quickly respond and complete a repair where one of the local "big boys" fell flat just…read morehours before. I'm an old A/C tech, but no longer in the business and didn't have the parts on a weekend. I spent the afternoon with Michael and watched his work. He is very conscientious, respectful, and cares about the outcome. Those things show the character of the worker. I would definitely recommend for your usual HVAC service calls. Fair and honest pricing and willing to work.