Wonderful customer service. Can order online and pick up or deliver to school…read more Helpful to make sure you get the right size and fit.

Debbie and Amanda were so friendly and oh so helpful! I have two girls one is 9 and the other is 5…read more My 9 year old is tall and shiny and my 5 year old is short and a little thick. Needless to say I needed help and they needed to try on everything! we are staying at a new charter school which is all new to us! Debbie made it so easy on me being a single parent. She picked out everything we needed and didn't mind helping me out. Our experience was made so easy. She thought of everything. I even got the girl's name on their coats just in case they lose it, and Amanda embroidered it on for us. Great customer service and very friendly.

Decent selection. Staff is nice enough. Turn around times are a long. Not a very big selection…read morewhen it comes to men's which is a bummer for me.

From the owner: A regional retail and business-to-business company based in Asheville, NC, with retail stores…read morethroughout the region. Co-owners Eric and Shannon Hutzler are passionate about providing attentive customer service and a superb shopping experience for the medical, hospitality, education, public safety and industrial fields.

Loved working with this company. The product, shirts, are of excellent quality and the service was…read moreimpeccable. I had a minor issue and they took care of it immediately. Great customer service!

UPDATE 2: Sent a letter directly to Fred Meyers. No response…read more.. UPDATE: Despite repeated assurances from your team, I was once again surprised to discover that my second order had been canceled (despite you already having the embroidery done and in my account!)--without notice and without any clear or credible explanation. This repeated pattern of behind-the-scenes decision-making, particularly in the absence of any valid trademark issue, is both frustrating and unjustified. During my July 15, 2025 customer service chat with your representative Mia, I was explicitly told that Order #2308024 was "currently with our art team to be digitized" and that your team would "reach out if we run into any further issues." I reasonably relied on this assurance and expected that the order was moving forward without issue. At that same time, I was told that my prior order had been canceled due to trademark concerns--despite the fact that the designs included only the word "Buckingham" and the phrase "Wisconsin Badgers." I disagree that those terms, used in that context, presented a legitimate trademark concern. Nonetheless, I acted in good faith and was prepared to submit alternative designs. However, it has since become clear that, after you became aware of the complaint I filed with the Better Business Bureau, your tone and treatment toward me shifted dramatically--from courteous and helpful to adversarial and punitive. The cancellation of Order #2308024, despite your prior confirmation that it was in production, appears retaliatory and not based on any genuine business or legal justification. This shift is troubling and suggests that your decisions are being driven not by policy or customer service standards, but by resentment over my BBB complaint. If accurate, that would be a serious breach of customer trust. Your actions also contradict Queensboro's stated mission of "Helping people share who they are with the world." Canceling custom orders without meaningful explanation--or even the courtesy of notification--does nothing to support that mission. Most frustratingly, the most recent canceled order was intended for my son to wear during his varsity football photo shoot--a meaningful milestone that was missed due to your actions. Likewise, your handling of this situation is inconsistent with your stated company values: Always do the right thing Value relationships above all Innovate & have fun! Regrettably, this experience reflects none of those ideals. My experience with Queensboro has been nothing short of frustrating and deeply disappointing. Order No. 2294945 was placed on my behalf by their customer service team via the chat feature, since the website wouldn't allow me to complete it myself. Shortly after, I received a text and email titled "ACTION NEEDED: We Need Your Help to Move Your Queensboro Order Forward." At that point, the chat function was disabled, leaving me with only email correspondence--which proved slow, unhelpful, and ultimately fruitless. The core issue centered on the logo I submitted--an image that had previously been used and embroidered by Queensboro for my wife's order. Despite this clear precedent, their team refused to use the same file, citing unclear and inconsistent reasons. I then submitted several alternative logos, each unquestionably free of any copyright or trademark concerns. All were rejected without meaningful justification. Worse still, I encountered a rude and dismissive representative named "Sav," who--without provocation--implied that Queensboro might refuse to do business with me merely for asking whether my revised logo submissions were acceptable. Things escalated further when, later that same day, I filed a formal complaint with the Better Business Bureau. In apparent retaliation, a representative named Matthew Howell canceled my second order (No. 2309294) and refused to allow me to use the credits I had rightfully earned. This punitive response to a legitimate customer complaint is completely unacceptable and unprofessional. Not only was I denied service and product without valid explanation, but I was also penalized financially for voicing dissatisfaction with how I was treated. Queensboro may promise value, but their customer service, accountability, and professionalism are sorely lacking. I would strongly caution anyone considering doing business with them. Buyer beware.

This is an actual surplus store! There aren't many left these days, and this one is excellent! If…read moreyou're down in Carolina Beach for vacation, make sure you stop here to check out this excellent collection of militaria. You'll find at least one thing you need, and maybe a few things you don't, but you'll enjoy seeing what's available here. Perfect place for history buffs and the staff was very knowledgeable!

Finally stopped to check this store out and I was surprised at how reasonable the prices were. The…read moreemployee working was super nice and knowledgeable about the products we asked about. I will definitely be coming back to buy some jackets as soon as the weather gets cooler.