In my case, I had just learned my party was leaving the country & I just recieved their adress. I…read moreneeded to serve someone in their home city on a Thursday night and if I had no luck, I needed another process server to serve the person in a entirely different city on Friday. The urgency was that the person was leaving the country on Saturday. I called several process servers in both cities and had difficulty getting a response. Though I worked with a very responsive server in the city for Friday and I paid him (as it was getting late, 5p, on Thursday and I wasn't getting any calls back about serving the party on Thursday... Even the butte county sheriff's office neglected for an entire two weeks to call me back) eventually Amber from AW Legal services called me back. I was frustrated that I had lost the money (due to the lack of responsiveness from several places in Chico) from paying the other processor for the Friday job. However once Amber called, we discussed the entire process, the identification information, and her pricing. I had a fee waiver for the county, but you can't use it if they never call you back so I was happy to find that Amber's pricing is extremely reasonable!!! I made the payment and I advised the Friday process server (in the Friday city), right away, that I might be able to get it done that evening (with AW Legal) but the chances were slim. He told me to let him know if I got it done. Shocked as all get out, Amber, with only basic address info (wasn't 100% sure about the way the apartment # was written) managed to serve the party within two hours. But here's the icing on the cake... My paralegal had multiple misscommunications with myself & Amber in regards to getting the original paperwork from Amber so that it could be delivered to the court. Eventually, I had to cut out the middle man and (2 weeks after service) ask Amber to please send it directly to me. She paid out of her pocket to overnight it to me. This act alone deserves five stars! I was extremely thankful. Amber will send you simple smile emojis, one word answers, and she's not very verbose in her texts (Lol) but she gets to the point, will get the job done, quickly, and correctly. And she is the type that will stick with you until it is done! I couldn't have been happier with her kindness, her commitment to completing the job, her relaxed nature (at a time that is stressful to her clients), and her professionalism.

Got my transcription done in the time that was promised. Great communication. I would definitely…read morerecommend if someone needed their services.

DO NOT EVER USE THIS COMPANY…read more I have wasted the 4 hour window they gave to come by and approve my known shipper forms for TSA so I can access and use Alaska Cargo. Not even a courtesy call that they could not make it. I have paid $190 to have this service completed, and completely sacrificed an entire workday waiting for these morons. Look at EVERY other review on Yelp, or Google, and you will see TO NEVER EVER EVER waste your time on this completely irresponsible and absolute travesty of an operation. I am seriously surprised that they are even still in business.

This company does not have any level of organization or customer service. No one seems to want to…read moretake responsibility for the service they are supposed to provide. I was given a 4 hour delivery window from 8am-noon on this past Saturday and nothing showed up. At 12:15, I got a call from the driver telling me that the warehouse didn't put the package on the truck and that there was nothing he could do because the warehouse and office we're closed for the day. He said someone from the office would call me on Monday to reschedule. I also left a voicemail for the office on Saturday after talking to the driver. Monday morning comes and no one calls me. At 10:08 am I decide to call the office again and get the voicemail machine and leave another voicemail. Still no call back by 11, so I call again at 11:23 to get the receptionist. She tells me everyone who can schedule deliveries is out until 1pm, but that she will give them a note to call and reschedule. Still no call back by 3:30, so I call again at 3:42 and get someone who sounds surprised to find out that the package was not delivered on Saturday. After a brief hold, she tells me that the next delivery route won't be until Wednesday (4 days after the scheduled delivery window) and she doesn't yet know what the time window will be. Supposedly, someone will call me tomorrow to schedule the delivery wondow, but I have a feeling I'm going to need to call again tomorrow to follow up.

Driver came out of the office yelling at me and my kids because we parked along the public street…read more Threatening us, recording us. He was very rude. And we weren't the only ones he was screaming at. Real peace of work.

I'm from Fresno and my boyfriend was working in Redding. On his birthday they picked up and…read moredelivered cupcakes from sublime cake designs! They have exceptional customer service and kept me up to date on the delivery! Thank you guys so much for help!

My interaction with Ron was great he is very charming person and quite a nice dresser vans are very…read morekept clean I believe it was his own van that they drove very spiffy better than the other vans and people I've seen very nice person to work with

Seems most of these reviews for Fed Ex are complaining about service in general, not this…read moreparticular outlet at the Redding Airport. If you know how to deal with Fed Ex and it's limitations, you'll be better off with the service. First off, I don't ever use Fed Ex ground, yes, they are slow and maybe not as reliable as UPS when it comes to ground shipments. BUT, when you need something delivered overnight, FED EX is the way to go. It's like you get a whole different service level with over night service, like flying first class vs coach! I have never had a package not make it on time if I go over night. I send a lot of stuff overnight to my work head office in LA. I just come here to the Redding airport and off it goes as long as you realize the cutoff times for over night. Having a Fed Ex account helps out a lot with making it really simple to send packages. Prices have gone up a lot in the recent times, but what hasn't? If you need over night, there's prob an important reason for it to get there that fast, so the price really isn't an issue. Tracking numbers are given out and you track it online and even has email or text notification of the progress of the package and delivery time. But, like I said, if you are shipping ground, better off with UPS. The US mail service? Ugh, forget it!

Conveniently located on the Redding airport property just South of the main terminal building with…read morea clearly visible sign. Service was outstanding considering it was my first time sending a fragile vial overnight. They do not accept cash so have a card or prepaid account number handy. Lastly the overnight guarantee is suspended during this time of year due to heavy volume and or weather. My overnight was delivered second day. IFYKYK.