This has been an absolute nightmare working with our first contractor Ben / Greystone Exteriors LLC as we work to remodel our house. Our roof was the first project and we happily signed with Ben after seeing such glowing reviews and after being pretty much ghosted by Ben, I just can't imagine that they're all real reviews. We overnighted a check 4 months ago and was told that we'd have a new roof 6 weeks from signing the contract. Ben has never made one attempt to reach out to us, except after we threatened a lawsuit. He told us that he scheduled our roof to be installed last week. Didn't show, didn't call. Still no roof. We have been very patient as he has given us 6 or 7 different reasons as to why we keep getting delayed but at this point, we just simply can't trust him, he's taken over 12k and hasnt produced a single receipt after months of trying to get on some schedule. Writing bad reviews is literally one of one last attempts and trying to get Ben to call us back, give us our money back or do what he said and give us a roof, but at this point, there is no trust for him or his company. Edit: I forgot to mention that he asks for a 5 star review when you sign the contract, even before doing any work. Edit: Ben has agreed to cancel the contract after 5 months of waiting and us literally having no other choice but to find another roofer to get our roof done before rain season comes in. Since the call where we mutually agreed it best to separate ways, Ben stated he would send us a check. This call was on August 24th. Since then he has not responded to a single text or phone call. He's literally ghosted us. DO NOT WORK WITH HIM. I believe this is considered fraud. Contacting General Attorneys office, L&I, BBB. read more

I signed a contract with Benjamin/Greystone exteriors in August of 2021 and we wrote him a $30,000 check for materials which was approximately 60% of our total cost for re-siding and gutters. He said it would take 6 weeks to get supplies and then we'd be scheduled and he'd have the job completed by end of October 2021. We communicated in September or October when he informed us getting the siding trim would be a problem as James Hardy had stopped producing it until they could get caught up on siding orders. We communicated monthly at my request from then until April as we waited for him to get materials. After our April communication, he ghosted me and I heard from him occasionally via text. He butt dialed once in June. I got a few sporadic texts but he wouldn't answer his phone and rarely answered my texts. In June he did say he had good news and would call me. The call never came. I asked him in September of 2022 (last month) if we could get scheduled and he said he could schedule us and I should call him when I have time. I called him from my work phone and he picked up and said he'd have to call me back. No call ever came and no scheduling ever occurred. I gave him until the end of this week before I report him to the BBB, attorney general, and find myself a lawyer. I gave him plenty of time to get this done and now my patience has expired. Avoid this company at all costs. read more