I've been trying to get an estimate for siding for over two months. Excuses, excuses, that's all I…read moreget. The first salesman didn't have a clue what was going on when he came to our house. After leaving a negative review, they decided to contact me again. They said they were going to help me this time and order some samples for us to see. When we went to the store and decided on the samples we might have wanted, they said they would send out a salesman. Five minutes before he was supposed to be there, they called and said he was sick, which I could understand him not making the appointment. But you would have thought they would have scheduled another person to come see us or make another appointment. I don't know how their window department is, but their siding department is terrible.

Let's start out with we DO NOT RECOMEND USING WINDOW DEPOT…read moreFirst off, the sales man (we won't mention any names) he was a nice guy, personable and sat down and talked about what we were looking for Black french door and 2 black xl windows (replacing 3 sliders) got it all quoted out and throws in a " it's cheaper if you go with us now before I leave" kinda pitch (beware of that!) mistake #1 we did. He shows us what the black door will look like and then shows us what the black windows would look like and prints it out. Mistake #2 we never bothered to double check the contract. Fast forward to install day (almost 3 months later) I'm in another room to stay out of their way and just went to take a peek. Whatt? The door is black and the XL windows are white. (We dont have a white window in the entire house) We stop Installation and I call the salesman. No answer, text him, no answer 7 times and not 1 response. I talk to the Instalation crew and they said, "yeah it does say black on our paperwork because we even have the black flashing" They kindly call "their boss" and I talk to him to see what's going on. He tells me the contract says white windows. I looked and sure enough it does! The salesman typed white in there. I'm then informed there was no way I would have gotten black for the price we did. (I'm not one to throw out prices but were talking alot of $$. (Don't quote me here because I know they will respond throwing times and dates back at me trying to justify their mistakes and make me look bad) but a few days later we got a call saying they can get black windows but they won't be the same quality but still good windows. We discussed it and agreed as long as they were good. Jump ahead to aprox 1.5 more months and the 2nd set of windows were installed. Let's talk about these so called "good windows" every time we closed the door the grids rattled. (It wont let me post the video) back on the phone we got!! At this point we should have just got our attorney involved! We talked it over ONCE AGAIN and we're told a 3rd set can be made with bumpers so it won't do that, ' They must have forgotten the bumpers". At this point what choice do we have? A while later we get our 3rd set. From purchase date to 3rd set of install it was a total of 140 days. The same damn window with 2 " bumpers" (something you put on cabinets so they don't slam) Purchase windows from someone else!!

Very professional. They were able to get a time and date set up that was agreeable to both of us…read more They came out and made sure to stay until the job was completely 100% done to my satisfaction. I would absolutely recommend this company to anybody needing to get work done.

From the owner: We are a family owned company with years of experience. We offer a wide range of services at a…read morereasonable price.

Their representative, Mike Peronek took time with my wife and I. He listened to our wants and needs…read moreabout our remodeling project. I believe Pella products stand above the competition on quality and cost. can't wait to have them installe. Thanks Mike

We were seeking quotes for replacing several lake-facing windows and a door. Nathan Butcher was…read moreknowledgeable, personable, professional, and prepared with pamphlets and samples.

Outstanding Customer Service: Working in service-oriented business's most of my life, and as a…read moreretired HR Director, I can say with confidence that Window World Youngstown stands on a solid foundation of excellent customer service. From the top (Patrick Moran) to management, the installation crew and administration, everyone was a pleasure to work with, and everyone worked hard in assuring that my 100-year-old 3 story home, with 20 new windows and new vinyl siding, looked good and functioned properly. As we all know, sometimes sh*it happens in life, and with an old crooked house one can expect some challenges along the way. The level of concern and effort to assure my satisfaction was and is what separates the good from the outstanding. Outstanding job Window World, Thank You.

I hired Quality Windows to install 13 windows and remove a window and put in a patio door in my…read moremobile home and not only did they do a shitty job but it was negligent at best! Kevin Goldberg the owner is unethical and immoral human being. Dan and his partner were the installers and I had black mold and fungus growing inside at the corner of my brand new patio door because they left gaping holes on both corners and Kevin said Dan and his partner back out for probably the 10th or 15th time to fix things and all they did is tried to put new trim up around the patio door and all the other windows that were messed up but they never pulled the old trim off and cleaned up the wood and mold and stuff from the holes they left in it which was negligently done because they stopped working on it at the end of November beginning of December so it went through the whole entire winter and through the wet spring! Filed a complaint with the Better Business Bureau and somehow Kevin and his company lied their way through to get them to say that my claim was invalid LOL they talk about family and taking care of the customer and all I know is I want to divorce and I want a refund of my almost $12,000 that I put into this and they didn't feel because it was a mobile home that it was worthy of a quality installation but I sure as hell have a lot of gobbed on caulking that still looks like shit! If it was a toilet they would be spot on because it looks like shit! My patio door isn't even put in square or flush and it's rusting around the frame because they scratched the coating because they didn't know what they were doing

They can't be beat on price, service, and quality. We are…read morevery happy customers!

The guys at Precision Garage Door Service are the real deal! I am super happy with their…read moreinstallation of my new double door. I can't say enough positive about them. They were responsive, professional, friendly, and saved me a lot of money, time, and effort. On top of that, they're dedicated to doing things right and making customers happy. Each of the guys I met - three in total - seemed to like where they worked, like their coworkers, and enjoy their job. That tells you a lot about a business. If they treat their people well, they'll treat their customers well too. They certainly did so for me. Heck, they even cleaned up after themselves. If you've ever hired a contractor, you know this isn't the norm. These guys are top shelf. If you need any garage door repair or installation, I would not hesitate to call them. I know I will.

I called them out to fix a garage door that was off track. They came out and when I went to use the…read moredoor again it was off track.i called them back to come fix it they told me that if they had to work on it there would be a charge. We argued they told me that they would refund me since the tech no longer works there. It's been 2 months already and I ve called them 3 times already and they said my money was credit which it wasn't. My credit card got charge from a company called century. So dont know why they are using 2 different names. Called mid garage doors out and they came out and took care of problem with no repeat work. So make sure you call someone who will take care of something that they did or did not do.​

I had a fantastic experience working with this team. They were helpful, responsive, and easy to…read morework with from start to finish. They really listened to what I needed and delivered exactly what was promised. I'm so glad I chose them and highly recommend their services to anyone looking for great quality. And the people are so nice to talk to! 10/10- would recommend!

I recently closed on a house and since it was older I needed my windows replaced. I went with…read moreWindow World trying but I guess I shouldn't have. At first, things were going well since I was contacted not even 5 minutes after I sent in my information for a quote on their website, which I was impressed by. I booked an appointment for the quote and was expecting a representative at my house at 6pm on Monday (today) but after 30 minutes of waiting no one showed up. Called Window World, and was told that they don't know why he didn't show up so I was put on hold and after I was put back on, the man who answered the phone, Marty, said that my representative was already at the address and was talking to the customer already, he wasn't. Just to make sure I didn't get confused, I confirmed my address just in case but it was correct so that wasn't the issue. At this point, I was annoyed by the clear miscommunication on there end so I gave Marty a call back and told home that I would just go with someone else since I was on a time crunch to get this dine. He was very understanding and apologized, even though it probably wasn't his fault, but what this told me is that my time clearly wasn't important enough to them. If this is how the QUOTE was going, I couldn't imagine what the actual installation of the windows would have gone. So yeah, don't go with Window World.