I have used this credit union for many years. We have multiple accounts (for ourselves, kids, our…read morerental house) where I can move money between accounts. Whether it is the people at the desk in the building, getting help for on-line questions, applying for a loan, setting up a line of credit so I never overdraw, the staff have always been professional and kind. Responses and services are quick and accurate. I highly recommend banking here.

Stopped to make our tax/weekly deposits 10 minutes before closing and these people were so nice…read more They took care of everything, staying late, and got me back to work. They are fantastic!

Lee Henry is a great insurance agent and a good guy too. Not only does he work hard to get us a…read moregreat price, but he also helps us to understand what coverage was right for us. We feel really great about working with him and he's a kind, funny person too. I would definitely recommend him!

Dan was fantastic to work with. We were out of state and buying a property in Knoxville. Dan and…read morehis team made it painless. We closed on time without any complications. He and his whole team were a pleasure to work with.

This is a review of Dan Hall at Elite Service Mortgage…read more I never thought that I would have an experience with a mortgage broker that I would classify as "great", but Dan proved that it greatness is possible. In the past, my experiences with mortgage brokers have been stressful and a necessary evil. We purchased a house in Nashville, and our realtor recommended Dan Hall. We are so glad that she did. Dan spent a lot of time understanding our needs, making his recommendations, and answering every single question we had in a language that we understood. And we had a lot of questions. With just that, he's already the best mortgage broker I've used. But what really set Dan apart was that he made the process go smoothly. He told us what he needed from us in advance, what things were time critical and what things could wait. He held our hand. He took time for us, and he sincerely wanted us to be satisfied with his response ensuring that we had all the information we needed. It sounds trivial, but every mortgage I had gotten prior to Dan was stress inducing and the broker made us feel like they were doing us a favor. But Dan truly appreciated our business. And the cherry on top was that Dan found us a better mortgage rate than any of our "due diligence" calls to other lenders. Dan is the best.

Slade and Brenda offer exceptional customer service. They are extremely helpful and go above and…read morebeyond to aide you in whatever way they can. The care they provide makes the customer feel like they not only want the best for their customers but that you are talking and dealing with friends. The customer is made to feel as yhat you are the most important person they are helping. I haven't had that level of service and care in quite some time. I highly recommend using them for all your insurance needs.

Great guys to work with! I trust them with all my financial investment planning needs.read more

As a rebuttal to Todd's comment please see my screenshot from my personal taxes proving things were…read morefiled late and I indeed paid a penalty. As for the error, in the taxes, I have provided screenshots of emails between myself and Mary. Moral of the story do not use these CPAs, as proof by Todd's lying below and unwillingness to make things right when customers have been wronged. I used Culpepper for three years and will not be returning. The first year was excellent, but my experience declined sharply after that. In the second year, communication with Mary became difficult, she was hard to reach and frequently offered excuses for delays. Our taxes are somewhat complex, and I expect extensions, which was the case for both 2023 and 2024. In 2023, despite poor communication, we finalized our taxes shortly after the deadline, so I let it go. 2024, however, was unacceptable. Mary prepared both our business and personal taxes. While working on our personal return, almost a month later, she discovered an error in the business return and attempted to blame me, claiming I hadn't communicated a change. That change was clearly included in the information sheet we provide every year. She eventually corrected the mistake at no charge, but only after deflecting responsibility. Meanwhile, weeks went by between responses, filled with the same excuses as the prior year. She didn't file our taxes until July, over three months past the deadline. I paid the bill but raised no further complaint at the time. Later, my husband called to give them an opportunity to make things right after they charged us an exorbitant fee for both returns, plus penalties from the late filing. Instead of addressing our concerns, they refused to let us speak with anyone other than Mary. She repeatedly placed blame on me and insisted she had done her due diligence, despite the fact that I had documented the gaps in communication with a clear timeline. Nothing was resolved. Because of this, I will no longer use Culpepper and strongly caution others against doing so.

I hate leaving non-stellar reviews, but I was disappointed with my overall experience. I called in…read morea state of panic knowing that we would not get our taxes done by April 15 (we moved from out of state and it was a complicated return). We had our appointment at the end of April and our return was not complete until early June. I found an error that reduced our tax liability by $7,000. I was told that we would be getting a letter from the IRS regarding the late filing and that I should send that to the CPA and she would request an abatement of the penalty since we had never filed or paid late before. I assumed that was part of the process that we had paid for, but then I got an additional bill for almost $200. If I had known that there would be an extra charge, I would've just called the IRS myself.

I have two policies with Burns. Great company, very friendly & professional. Rachel is great to…read morework with -- Fast reply to emails and great over the phone. Recommended with 5 stars.

Aug/2025 update: I sent Makenzie at Sage's State farm office an email request for updated State…read moreFarm insurance cards for my GLK250 at about 8 PM on a Thursday evening. By 8 am the next day I had my new cards to print out. Fantastic! Thanks so much Makenzie! Five Stars! To the entire office staff at Sage Kohler's State Farm office... You are all so much appreciated! I am 67 years old and have been with State Farm since I was 16 years old. I have had many different agents throughout all of our moves throughout the U.S. and the folks at Sage's office have been by far the best to work with in all those years! Best, Dave and Kennetha.

I love Sage Kohler and her staff. Always so quick to respond. Always happy to help. Always very…read morehelpful.