DO NOT HIRE!!! We hired them to close our pool in the fall of last year. They ended up changing out a bunch of different parts to our pool during the closing claiming our previous pool company of 15 years who retired didn't do it the way they should and this way is much better at which time charged a FORTUNE to do so claiming it was worth it to have a beautiful pool. Fast forward to today! Hired a new company to come in and pulled back our cover to a BLACK disgusting mess which has NEVER happened before. We had ground wires detached and thrown on the ground, not to mention other parts to our pool pump removed and thrown off to the side. Pathetic and absolutely discusting. We now have to work to fix and clean what they screwed up. read more

DO NOT HIRE*****Todd Gifith Construction aka (Tropical Pools) installed a liner pool for us August 2020 and we only swam in it twice. The labor and materials were warranted for one year and he refused to fix our pool that had wrinkles all over the liner opened in April 2020 (less than one year). On top of the wrinkles the concrete he pourded has 2 long significant cracks. We gave him an opportunity to abide by the contract and he had his wife call us to tell us they would not be doing anything to fix the pool damage or even come out to asses the issue even though it has been less then one yea, they never had the intention to honor the warrantly. Todd often had a bad temper and lied throughtout the entire process. Him and his wife do not write in the contracts the warranty, I told Todd I wanted it in writting and he had me write it in and he signed below. We are now in contact with our lawyer to sue him for failure to comply and honor the warranty. We have spoken to a professional pool service and they examined the pool and agree it was due to improper installation. All they say when you request service is we are good people, we do good work we don't need to honor our warranty. Amy (his wife) said because we didn't have him close our pool the warranty was voided. Our contract does not say any where we had to have him close our pool, furthermore we did not have him close the pool because of all the lies and temper issue he had through the construction process. I will update as litigiation gets further. STAY AWAY from Todd Grifith Construction aka Tropical pools located at 96 Lakeview Place Wilmington, Ohio 45117. If you dont' want a bad end product, lies, manipulation and headaches DO NOT HIRE Todd Grifith Construction aka Tropical Pools in Wilmington Ohio. STAY FAR AWAY!!!! read more