I decided to donate my blood for the first time today and decided to go with this location. The…read moreinside was very nice and I was helped right away. The lady who supervises was very nice and patient with me. The service blew my expectations everyone was so nice. My vein were too small and kept causing problems but the staff was patient and quick. It was very packed but they were fast and acted accordingly. I was told I couldn't continue the donation for the day due to infiltrating bc of the veins were so small but I'm welcomed to try again at a later date. I'll definitely be going back and trying again! Hopefully it takes next time!

The facility is beautiful..I mean beautiful and clean. The staff is so slow. I made an appt for…read more530pm yesterday, actually got there early and finished the kiosk by 530pm. No lie, I did not get stuck until 7pm..this is a norm here. No sense of urgency whatsoever. It's a shame

I used to love going here. The service is still great but corporate gurus have gotten rid of all…read morethe staff except a handful of good hard workers. They are working them to the grind expecting the output of a full staff. The lines are long. The staff are pulling two jobs at a time. Screening and sticking. It's. Not right. Someone in the states needs to buy those guys out to help care for the current staff then add more. People don't have time to wait 3 hours to get paid 65.00 I miss the big bonuses when we were paid 95 for being faithful donators.

Came here on Tuesday as a first time donor. Most of the staff were extremely rude, and lacked any…read morekind of enthusiasm. They had one kiosk open and it barely worked. They had to restick me because my left arm wasn't flowing as fast and kept tripping the machine. When they restuck me on the opposite arm, it hurt really bad. I told them I didn't want to do it anymore due to the pain. It took them 10 mins to get the needle out of my arm. At this point my body was starting to shake and I was on the verge of passing out. It is now 2 days after the donation, I have a huge bruise, my bicep is swollen, and it hurts to extend my arm. When I called them today to tell them my experience, they answered and immediately hung up. On the second time I called, they answered, did not put me on hold, so I was privy to a conversation that was not completely professional. After my 56 deferral is over, I will not be coming to this location again to donate plasma

Use this referral code: "XRMG3SWMNI" when you go donate. Then activate igive rewards with your…read moredonor number.

My first visit to donating plasma was a very long process, as it is for every new donor. It will…read moretake about 2hrs, so prepare for that. During the 1st visit, one will have to watch an 18m video on what plasma is, what the process is like when donating, before, during, and after, different techniques you can use so that your blood won't clot the line, how the blood will be returned back to the body, etc. you will be taken into a room where, you scan your fingerprint to serve as your identity each time you visit. In this room, you will also tell the tech all locations of tattoos and body piercings. SN: if you have had a tattoo, a touch up on a tattoo, or body piercing within 4months, you will be deferred! You will then sit in the waiting area until you are called to answer 63 short questions about your health and medication use. Once that is done, you head over to the first line so that vitals can be taken. Once you pass, you will then go in another line labeled DONOR FLOOR. You'll wait until someone yells "Next" and proceed onto the Donor floor where there's rows and rows of curved chairs meant to have your legs elevated. Chairs are wiped down before sitting. When donating they will tell you to pump your fist to get the blood flowing. Now once I sat and the needle was in, I saw this woman who was flapping her legs up and down like Chucky . At first, I didn't know why she was doing it. I just thought she was being childish and impatient (at least that's what it looked like to me lol). It wasn't until my second visit (which took about 35m max) that I saw a man doing the same thing except his legs were going faster than the previous woman. Before you know it, his container was already filled with plasma, so I started doing the same thing. I was in and out of the donor floor within 32m! The ones who weren't pumping their fist and flapping their feet like Chucky were staying there 1hr minimum easyyyy. Staff are respectful, clean establishment, and they take great care of you from beginning to end. * You can only donate up to two times in a 7day period. New donors receive a higher incentive than return donors (must donate 5xs within your first 30days). As of June 8, 2024, new donors receive $100 for the first three donations and $75 for the last two donations within a 30day period.

If I could give this center a negative 5 star, I WOULD! My…read moreboyfriend donated plasma plenty of times and decided to go here today. He left perfectly fine and came back with his arms wrapped and unable to move after getting stuck with a needle 6 times. He had every employee there to help him out, and NOBODY knew the machine was malfunctioning. I called to speak with them and figure out why there isn't a procedure for this issue, they're reason was because the plasma center is old and maybe donating isn't for him. I guess this excuses the fact that this center didn't care for the donor properly and they're not knowledgeable enough to know when a machine isn't operational. My boyfriend is unable to do anything with his arms and he is really weak because the blood the malfunctioning machine took, didn't get returned back to him like it should've been. I highly recommend finding a different plasma center unless you wanna play Russian roulette with they're malfunctioned old machines and give blood you won't get back.

Very professional staff and facility. The lady who runs the counter is a little gruff and could be…read morenicer. Other than that, I had a great experience. I'm giving four stars instead of five because of the rude woman that you encounter when you first walk in.

They refuse to pay the $10 I'm owed from April 30 just because I have to pay for them shutting down…read morefor a week. Other than the lack of honesty about the pay I have no complaints about regular staff. The care has been above average.

Horrible facility. Very prejudice. They also have it set up to where no one can make complaints…read morewhen the unqualified technicians abuse and mistreat patients. They lack compassion and respect for people. My mom was mistreated with a needled left in her arm, the manager lied to cover for the technician and laughed about the situation. Very dangerous facility. The white female's technicians as well as the white manager are very rude and I am concerned for other's safety.

Friendly staff, moving fast, for the most part you are in and out within 1-1,5 hours, unless they…read moreare super busy, but still staff moves super quickly. If you are returning donor, you can make from $115 a week, to $150 a week. Each week is different. Still pretty good money, for 1 hour of your time per session (you do 2 a week), and you are helping someone with your donated plasma. Clean facility.

What a great experience. It's a quiet atmosphere and the phlebotomist all work together. Great team…read morework. I will say they stress your wellbeing in order to donate. Especially if you have type 2 diabetes. I had to have my doctor sign off in order to donate. Once that was done it's easy. I love that making an appointment means I done have to wait for 2-3 hours to get stuck. All the employees were paranoid super nice and professional. The center is clean like a hospital. The music is a throwback but not too loud it's really nice. The screening section is not walled off like at my last plasma center. It was different but not bad. Everyone was caring and nice. New donors have a good bonus for starting. I am not sure what the regular tiers are once you are a regular donor.

Been there 3 times. Either not accepting new donors due to staffing or their system is downread more

You guys are awesome! Very easy process. No problems at all. Very open and honest. Nice and clean…read morefacility.

take forever too do screening standing in line for hours. other than that I would give 5 stars but…read moreonly get 3

The Norfolk location had been doing a good job until 3x ago my husband had 1 particular young lady…read morereally hurt his left arm. It hurt so bad that he wouldn't use that arm to donate anymore. He was using the other arm fine until he got the same young lady again the other day. It hurt bad and the numbers stopped so she called over the Dr and he said to pull it out so.e to get it going again. It did but still hurt bad. By the time he got home his arm was bruised bad and he had a liquid pocket under the skin on his bi ep and one on his forearm. We called and spoke to staff then a nurse and we told them what the nurse was wearing and how she had a clear face cover on so that she wouldn't hurt anyone else. Theu didn't even care, much less have her stop from hurting people. I'm not an attorney but this is the exact definition of "NEGLIGENCE." They have been informed and still not taken action to remedy it nor have her stop from hurting the next people. I guarantee if her records are pulled she has hurt many more. Truthissearching@yahoo.com

I have always preferred to do my CPR and other courses through the Red Cross. They have never let…read moreme down, and I respect the business and the work they do in the community and the world. I had a little difficulty locating the area. I blame the gps and human error. But, that's why I left early enough incase I ran into problems. Once I found the location I was a little more at ease. The area is a little industrial. But, anywhere you go never let your guard down. Our instructor, Shaun/Sean/Shawn (not sure how he spells it) was kind, knowledgeable and very personable. He did well at informing us what to expect and how to go about the process. He was patient as we went through the process. I enjoy the laughter he would bring along through your the time. Certainly eased any nerves for anyone if they had anyone. I always get a little excited when I have to re certify for first aid, and CPR. I always call into the Red Cross number on the website. They issue a military discount. Anyone whom I have ever spoken to has always been extremely helpful and knowledgeable on any information provided. This time so signed up for two more classes, anaphylaxis and blood borne pathogens. I have done everything and enjoyed the online portion of the classes they have. I think I will look up more classes to do in my spare time. The subjects are well worth it.