Second time using this service. Clean, safe vehicle. Driver friendly, professional, excellent…read moredriver and navigates the highways with knowledge and confidence. Will continue to use this service commuting between Alaska and Waco.

We used Hot Express with no issue last year - but we won't be using them again. Booked a shuttle…read morefor a pick up only in Dallas with drop off in Waco. Ended up cancelling the trip as the flight out of Waco was delayed and the connections were missed, negating the need for the trip. Contacted Hot Express immediately - we had only booked on the website the day before and paid the $95 that same day. They refused to give a refund, only offered a partial credit, told me they didn't care if I no longer recommended them to others and then hung up on me. We will choose another local service from now on.

Could not be happier with the service we received with this company. The car was spotless, Mac (our…read moredriver) was professional, courteous, and wonderful. Booking was very easy and communication was prompt and professional as well. We have already booked another service with them and have already referred several friends and colleagues to them, too.

To be truthful I actually did not book their services due to the disappointment in the initial…read morephone call with Mark who I believe to be the owner. I called to request a quote (important detail I made clear at the beginning of the conversation) for 6 people for an executive sports utility/sedan. They would be flying in on private aviation and attending an upcoming Baylor game and need to have transportation to the game and back to the airport after. As he is shuffling through paperwork he explained how much they have going on I let him know I would be more than happy to receive the quote via email if that would be easier on him. He seemed frustrated that all I wanted was a quote- which I explained at the beginning of the conversation. I then went into further detail about the 6 attendees being a bachelor party- he immediately interrupted me explaining that there is no drinking and that he will not have a bachelor party messing up his *insert cost of vehicles here* and that his company drives the most elite (he gave examples such as CEOs, football team owners etc.) around and partner with Baylor. I explained to him that half of this bachelor party are global CEOs. I wouldn't be calling an executive service (that has prom, wedding and college student shuttling service all over their website anyways?) if I didn't NEED that type of service. He continued to interrupt me and mansplain their drop-off game procedures and services. He also added in that "he doesn't want to shoot himself in the foot but will be plenty busy anyways, but most groups rent a car through the airport." I finally asked him if they would be available on the date I need them. He let me know if I wouldn't have interrupted him while he was looking that he wouldn't have stopped but I told him "I just needed a quote." After he said yes, this was the end of the conversation. I am extremely disappointed in how he didn't even TRY to win business over but automatically assumes this business wouldn't fit the bill. However, I am sure he will be plenty busy anyways that our business did not matter. Terrible all around. I call car services beforehand to get an idea of their level of service before I book them for my executive. If the initial conversation is this rough, how is their level of client service? I wouldn't trust them with weddings, proms, CEOs OR my college kid.

We took the black party bus to an even this past Friday. Our group loved the comfort and room the…read morebus afforded us and Paul, our driver was kind, professional and kept everyone safe and sound. The vehicle was clean and prepared well for our night of fun and we hope to get to use them again soon. We loved being able to bluetooth in so we could use our own playlists, and we even got to pick the colors of the accent lights on in the bus.

Excellent service, above and beyond our expectations. Our driver Bryan was awesome and catered to…read moreour every need!

Professional all the way. Every detail of our trip was carefully thought out. Transportation,…read moretransfers and hotels were flawless. Thank you!

GTR Vacations is awesome!! Glenda helped us find our vacation condo in Gulf Shores, AL and it was…read morebeautiful!! Thank you!!

Ladies night out at the junior league of Waco was all the better because of the amazing limousine…read moreservice we got from John at VIP Limos. He was so very nice to us. I would highly recommend John to anyone for all different occasions. I also will call on his limo services again. Go to http://www.yourviplimo.com/ to enjoy a Luxury ride. Jill Stout @gatheredgrace

I recently booked VIP Limos for my senior prom night, and I don't regret the decision one bit. The…read moreowner is one of the nicest and most caring people I have ever met. His limo was in great condition and it was the perfect amount of space for the 4 people in my group. He got us to all of our appointments on time and was more than happy to adjust when my prom group had a very last minute change of plans. It is apparent that the owner cares about his clients and what he does, and his passion for people and his business definitely shows. I highly recommend using VIP Limos for your special occasion, you won't be disappointed.

Great regional airport that's convenient to our home nearby!!! Our pilot flies in to pick us up and…read morewe've always had a great experience there. Covered parking is available in case we need to leave our car overnight and the property is gated at night. We love our airport!!!!

I booked this car service for a ride to the airport. I asked what type of vehicle, and a photo of…read morea Town Car with advertisement and permit number on it and a picture and name of the driver. Instead, the driver arrived in a Toyota Corolla with: - A duct-taped headlight - A "maintenance required" light on during the 90 minute drive The driver arrived early, he explained that his town car was in the shop & that he was using his sister's car. While I understand that things happen, this change was not communicated in advance, which I believe is important when a customer is expecting a specific type of service. Additionally, the driver mentioned that he was unable to assist with lifting my luggage, so I had to load my suitcase myself. Again, I understand individual limitations, but this should also be communicated ahead of time, as most customers booking a private car service expect assistance. To be fair, the driver was polite & did get me to the airport on time. However, the main issue here is lack of transparency & service not matching what was advertised. Unfortunately, I had to catch a flight & I did not have time to change my arrangements to make the flight, so I was stuck using this service. I also noticed that there is only one 5 - star review associated with this business, & it appears to be someone connected to the driver, which raises concerns about how representative the rating actually is. I would recommend confirming vehicle type & service details in advance before booking.

This a #1 Airport Transportation service by far, on time all ways, with a kind and friendly Driver…read more, you won't go wrong with Sky Angel Airport Transportation, Please call him Daniel Garcia (281)794-1994 . I give Him a 5 Star Raiting

Highlight of our Waco trip-We had 5 moms and 6 daughters…read more This was so much fun-they used our music play list and stopped at a few convenience stores. (between bars for drinks and snacks). The driver, Danielle was awesome giving us suggestions of drinks at each bar. Aron (super nice and friendly) was our host/guide keeping us entertained and on schedules! Perk: Danielle stayed with the bike keeping an eye on drinks/water when we went into bars. FYI-No actual peddling was needed-. Highly recommended this for fun.

We just had a sisters Birthday weekend and scheduled an afternoon with Waco Pedal tours! it was…read moreAWESOME!! Wilson was our driver, protector and entertainer! We will definitely come back and book a tour!!! Thanks Wilson!!!