I've moved from northern jersey and have looked for a gynecologist that's I'm comfortable since and…read morefinally I found someone who is compassionate, understanding and who listens to my concerns. My receptionist was friendly. The office nurse was very helpful and kind. She jots down all the notes, does the weigh ins and any other tests necessary before the doctor sees you and your file. Dr. Essandoh is very professional and she takes her time explaining and going over any questions or concerns you may have...I've never felt rushed like my previous experience with other local doctors. I'm taking off one star only because I waited about 90 before been seen by anyone. However, it's understandable that the doctor was running behind schedule, which she did apologize the first minute we met. Parking here isn't an issue. It's a shared lot with other offices and business.

Honestly if I could just give Dr. Essandoh and her medical assistant 5 stars I would, but her…read morereceptionist only deserves 1 stars. I called a month prior to my appointment to see if there were any earlier appointments because I was having a lot of lower abdominal pain and spotting. The receptionist was extremely rude and said that was not possible, but when I told her my symptoms, she said I would see the nurse practitioner and I said that would be fine. She gave me one appointment and I said was unable to make that appointment, then she got frustrated with me and said I have to call you back. I never got a call back and since my pain was intermittent, I just waited for my appointment. Fast forward to the day of my appointment, I waited 15 minutes before I was even spoken to, which I didn't mind, but then came the attitude. The receptionist asked me for my insurance card, and I showed her my insurance card on my phone because I do not have a physical card. She then went off on me, and stated, "You did this the last time," Mind you, I didn't even remember because it had been 2 years since I had an appointment. She went on saying, "next time you need to bring a physical card," and I politely said, "okay." But then, she kept harping on saying stuff like, "I don't understand why people have it on their phone...not everyone uses digital...no one usually has a problem bringing a physical copy...you should have requested a card before you came here." At this point I'm annoyed and I tell her, "if that's the case when you called me to remind me of my appointment, you should have told me I needed a physical copy." She starts to backtrack and smile saying, "it's fine, it just looks like you don't have insurance and they are asking for $60 copay." Mind you, I am also a nurse with private insurance, and I know my annual exam is include. I tell her, "just charge me then," because I'm done going back and forth. She goes, "No, it should be free, it's your annual exam. I'll work it out for you." At that point, I'm exasperated and I just want to see the doctor. So after I see Dr. Essandoh, the doctor asked me to have a seat and wait for my prescriptions and they will call me for my prescriptions. I go have a seat, and 20 mins later, I still haven't receive my prescription so I go to the front desk and ask if Dr. Essandoh had any prescriptions. The receptionist smiles and states, "You never came to see me." I told her, "Dr. Essandoh, specifically asked me to have a seat and would be told I would be called when the prescriptions were ready." She just said to me, "here." No apology, nothing. I really like Dr. Essandoh, but I do not appreciate her passive aggressive receptionist. My whole interaction with this woman was unprofessional and I do not appreciate being treated that way. I work in the same medical field, and I know that is not how you treat patients. I hope the receptionist learns to do better because I can only imagine how she treats people without insurance.

I recently came in as a new patient to go back on birth control after being off of it for 1+ years…read more In the past, I had been on combination birth control, and it solved some of my issues but caused mild long term anxiety and depression. My OB decided to put me on Blisovi 24 fe, I took it for 3 weeks, and developed extreme panic attacks and paranoia. When I reported these symptoms, she told me to discontinue use immediately and asked if we should try going back on what I was on for years. I asked her for an Endocrinologist recommendation instead to assess if I have an imbalance, she refused to give me a referral so I mentioned I would just get off what I'm on. Night 1 of discontinuing Blisovi 24 Fe I woke up in a nocturnal panic attack and full body shakes for an hour straight. It was the most terrifying experience of my life. My OB tells me when I reported this to her that it couldn't have been the birth control and "she's not sure what to say, sorry". She said that there's no way I could've had these side effects with just being on the medication 3 weeks even though there's hundreds of reports online of this happening to others. The providers here seem to not be able to care less about the real side effects and challenges of their patients putting in the work to find a pill that works for them. The front desk staff is incredibly rude, the first time I called asking for an appointment she answered with "Um, ok???" And "What do you need? Hello?" within the first minute. Don't go here.

I have had the last negative experience I'm going to allow myself to have here. After two years of…read morechances, I am done. Skip to the last paragraph of this review for the bottom line. Let's talk only about my most recent experience, and not the other four visits in the last two years where two different doctors and a tech were rude and sarcastic and the front desk overcharged me, threatened a collection, and then sent me a refund check six months later once they came to agree that they did, in fact, overcharge me. My most recent visit: I made an urgent appointment. I was in extreme, inexplicable pain. I took notes and dated my observations in my phone so I could give the best rundown of my situation. When I offered that to dr Ayanna-something, she said "I'm not going to look at that." Like why not? I came in with such pain and anxiety I could barely speak. Let her know I'm in extreme pain and what my anxieties are and instead of reassuring me that she'll be as careful as possible and generally, y'know, exercising bedside manners, she says "well, I'm not just going to pretend to forget everything I learned in school, so if you're not going to let me do what I need to do there's no point in moving forward." And "I'm not going to prescribe you medication just because you said so."...wtf?? Nobody even asked her for medication. I'm not a narc scamming for pills. Then, she continues to lecture me about how she's not going to accommodate the fact that I'm in pain and she's going to do what she has to do and basically I need to suck it up. Just imagine yourself in my situation--completely out of the blue, extreme pain...anxiety...asking a medical professional for reassurance...and they respond with sarcasm and essentially say your primary concern (severe pain) is not their primary concern. Disgusting. I very nearly walked out of the office, but I was very torn between how much pain I was in and how terrible this doctor was (yeah, it was that bad of an experience). Fast forward to the actual exam, I am literally in tears and fighting a knee jerk reaction to leap in pain and she has the AUDACITY to say to me that "I think your pain is more anxiety related and not as bad as you think."....ARE YOU INSANE??? So this medical dr makes a weak and presumptuous assessment of my situation and then has the nerve to invalidate my statement of symptoms and tell me it's mostly all in my head. The words I have to describe that kind of horrible unprofessionalism are not even appropriate for yelp or google. On the flip side of the exam, she says not a word to me on my way out the door--not a "get well soon", or a "we'll follow up in three days to see if the course of treatment is working as intended."...she just walks out, fills out paperwork, and I leave. Two final points: on my check in, I clicked that I wanted a chaperone in the room for the exam. During my exam, no third party was present. And on my file when I received a copy, it had been input that I "declined chaperone." That is a wrong input of information and a patients' rights violation, I'm sure. Secondly, once again, their credit card machine didn't work when I came in, so I couldn't reconcile my co-pay for the visit and should wait to be billed whenever they get to it. I asked for a complete copy of my file and sat in my car in the parking lot while I researched better doctors. In my 1.5+ years of experience, this office is populated by rude, sarcastic, aggressive staff with no bedside manners and poor billing practices. I will never go back there again and neither should you.

Dr Klots is fantastic. Highly recommended. We moved down to the Jersey shore and still use her as…read moreour primary. Very thorough, caring and always helpful. We need more doctors like her!

STAY AWAY!!! I would not recommend Dr. Klots's office…read morebecause of the unprofessional, rude office staff. Doesn't matter with what problem you call to the office their answer is always: 'Go to the Urgent Care. We do not accept patients with the health problem.' They welcome you in one case only: when you need a checkup appointment The final line - they never help patient when the help is needed. The worse office I ever visited.

amazing staff and caring doctors. we are always able to get in when needed. they have been our…read morepediatrician since my son was born and he is 16 now!

I took my sick child to the doctor she had been seeing for 11 years. Ivy Pediatrics has taken over…read morethe practice, This is what happened: I took my sick child to the doctor, but they couldn't find our insurance information, even though they had billed it just two months ago. I didn't have the card with me, so I told them I'd send it once I got home. The supervisor refused to let my child see the doctor without the card, even though my child was unwell and needed immediate care. They suggested I pay out of pocket instead and kept repeating that it was "policy." But a sick child isn't just a policy. Thankfully, another staff member stepped in, confirmed our insurance, and found the information in their files. The other two employees were too lazy to check. My advice? Go somewhere else. If you're a parent with a sick child, Ivy Pediatrics might turn you away just because they can't find your insurance, even if they've billed it before. Find another place for your child's care.