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    Groton Tile

    5.0 (2 reviews)

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    3 years ago

    very very good quality work. rob is a great guy and a very good worker

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    10 years ago

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    Advanced Flooring Solution

    Advanced Flooring Solution

    (5 reviews)

    Thomas and his team were timely, PROFESSIONAL, and affordable…read more When my downstairs neighbor started smoking inside her apartment, I thought I would have to move. The smoke coming up through the floors was so strong we were getting smoke inhalation symptoms. Gross! But then we noticed that the smell was strongest where our floorboards had wide gaps, and we wondered if flooring might be the answer. We love the look of our historic floors, so preserving that was a big concern for us. We reached out to Thomas about sealing up the gaps with caulking and he responded the same day. He fit us in for a consult within two weeks and sent an estimate one hour after his inspection. One week later, they were in our house working. Even though it was October in Salem, he and his team came out and delivered. 3 weeks from start to finish. For a very fair price, we now have airtight floors that look exactly as aged and beautiful as they were before. We were worried that adding caulk between the boards might take away from their charm, but the team was so careful and neat in their work that you would never noticed the filling unless we pointed it out. And the smell is GONE! 100% solved our problem without changing the floors we love. Can't say enough good things about Advanced Flooring Solution. Thank you, Thomas and Co.!

    Thomas did amazing work. He is very professional and cares about his customers. He was always on…read moretime and kept me in the loop if he was waiting for supplies to come in. I will definitely hire him again!

    Custom Bath of Nashua - Free kitchen & bath design at your home.  Free computer rendering

    Custom Bath of Nashua

    (20 reviews)

    Custom Bath of Nashua did an outstanding job with our two upstairs bathrooms. Both needed total…read moreremodeling which included replacing a bathtub to a shower in one and tearing down walls and complete renovation of the other. I was totally impressed from the minute they came to our house to talk about the project. The owner, John Gallagher, came to our house with numerous suitcases full of samples. Every other company I called asked us to come to their showroom, we could select what we wanted, and then they would come out to the house to give an estimate. John brought the showroom to our house!!! We were able to make selections, go upstairs to the bathrooms and actually see what it looked like in that bathroom. Then, while we were discussing other options and issues, he sent the selections we made to a team that was able to render what we wanted so we could see it in the dimensions of our bathrooms. This totally blew me away as we could get real-time feedback and see what our bathrooms would look like. This totally sold us on hiring Custom Bath of Nashua. Then, to have the actual renovation done by totally professional craftsmen was above and beyond expectations. Outstanding craftsmanship by each team on the project and very courteous and clean. If I could give more than 5 stars, I would. I would certainly hire them again and highly recommend them to anyone. It is very clear that John Gallagher and his employees are proud of what they do and aspire to excellence in all they do. This is the quality of work we should all expect but is far too often not provided by many.

    Price of everything they install is over inflated. They will charge for high end products and…read moresubstitute with cheaper brands from Amazon. No paperwork is left behind to verify that you are getting what you paid for. No forms with warranties provided, just verbal promises. Tile cuts were made in the bedroom resulting in fine dust particles throughout heating system. Carpeting and window blind replacement, as well as professional vent vacuuming all have added to the over priced cost of this project, not to mention the doctor bills from pulmonary doctors and breathing treatments.

    Walter H B Platt Architects & Cabinet Makers

    Walter H B Platt Architects & Cabinet Makers

    (4 reviews)

    Absolutely terrible work. We had an addition built with a deck and disabled access ramp on the…read moreoutside. Unfortunately the flashing was totally inadequate and several years later we had to have the deck and ramp removed in order for the rot to be remediated and proper flashing installed. In total it cost over $100,000 to repair. Platt of course denied any responsibility and quoted the "Statute of Repose", in effect absolving him of any liability. He also came up with the excuse that I had no gutters (what a joke). More recenly, we noticed we needed to replace some of the siding. Guess what, under the clapboard there was no Tyvek.

    We hired Platt to complete a major home remodel - they built a staircase, replaced all doors,…read moreflooring, exterior siding work, and a roof. The experience was one of the worst we have had with a contractor, and this is our third home and third major renovation. From the start of the project we had concerns. The project manager made clear to us that he was unhappy at Platt and it showed. He was often late and failed to respond in a timely way. We later learned that he was applying to other jobs and left Platt right after our job was complete. The workers sent by Platt to our home seemed unskilled. Nearly ever part of the work had to be redone - both minor (floors with large gaps, poor carpentry, painting issues), and major (roofing, water issues). We found significant safety issues with some of the work completed. Platt installed a metal cap on our clay lined chimney resulting in significant water leakage and potential carbon monoxide blockage and mold. When we raised this issue with Platt, instead of fixing it, they hired a law firm. It seems they have a pattern of failing to fix issues and instead using lawyers instead. Eventually they paid for some repairs to the chimney but only after we started to take legal action. We still have ongoing disputes with Platt about water leaking in another room, which we believe is due to how they applied the roofing materials, and poorly painted balusters. Instead of working with us, Platt again hired a law firm (curiously, they now have a new law firm). It's clear to us that Platt has become too big in recent years, and can't keep up the good work they might have done in the past. We've since used other contractors in the area who are excellent.

    Groton Tile - flooring - Updated May 2026

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