WARNING! The staff here engage in aggressive racketeering and extortion, abusing animal rights to…read morethreaten clients with animal rights violations if you don't buy everything they sell you at their highly inflated prices. I was forced to buy pain relief for my cat that costs less than £5 over the counter for £27. When I said that I don't want to buy it from them as I already have some at home, they became extremely aggressive and abusive and threatened me that it's illegal to leave my cat without pain relief. They refused to let me leave with only the antibiotic and forced me to buy the pain relief. PLEASE MAKE SURE TO REPORT ALL SUCH PRACTICES TO THE POLICE, AS THIS IS THE VERY DEFINITION OF EXTORTION.

The London Cat Clinic is the most amazing Vets for cats! The team are amazing, so knowledgeable and…read morethe facilities are amazing. Such a calm place and all the staff clearly care about the cats and you the owner! I cannot recommend more highly.

Amazing place for cats! Our little Nikita has received excellent attention and care from being…read morespayed to treatment for her colitis. Dr Campbell is very knowledgeable about cats and the team knows how to make them feel comfortable and relaxed. He follows up with patients to make sure everything goes well and that their issues are fully resolved. I and my kitten and extremely impressed with the quality of care and I trust him completely with my pets. This clinic is cats only so it is quiet and clean. Highly recommend it.

After trying 3 other vets in the area, I finally came across Christabel and her staff at Twickenham…read moreVeterinary surgery and think we've finally got it right! They are incredibly helpful, caring and attentive. One of our dogs is a little superstar when he goes to the vets and generally only causes "ooh's" and "ahh ... isn't he cute" kind of havoc when he goes, but the other dog HATES HATES HATES vets, groomers and the like. They have been so kind and gentle with him that he doesn't even dig his heels in when he goes now and they've fixed his colitis up and he's now a happy happy dog. I can't praise them highly enough - the only downfall of this place is the parking, but don't hold it against them... I know they're not happy about it either - it's still worth going there. You can tell how much they care about your small and furries!!

From the owner: We are an independent, community-orientated, small animal veterinary surgery and we pride ourselves…read moreon providing a truly personal, high-quality and affordable service to the amazing pets of Twickenham, Teddington, Hampton, Strawberry Hill and the surrounding areas. Our number one priority is customer and patient care. We have brilliant in-house surgical and diagnostic facilities and a fantastically dedicated team who offer a compassionate and empathetic approach to your pet's treatment. We have a special interest in rabbits and small furries. Two of our vets also practice acupuncture. We have an 'open-door' policy: please feel free to telephone or drop in when walking by to discuss any part of your pet's healthcare. Please call to arrange an appointment if your pet needs any veterinary attention. With our friendly team of qualified and experienced vets, nurses and receptionists, we hope you will find your experience an enjoyable and fulfilling one.

The vets and nurses at Paws inc. have been looking after my cats for almost 15 year now…read more The staff at the practice are all equally professional, knowledgeable, friendly and compassionate - I trust them entirely and would recommend them without hesitation.

From the owner: One of the oldest veterinary practices in South West London, we pride ourselves on our service and…read moreawards, not to mention our Cat Hotel. The Pawchester, situated right next door. We were awarded UK Veterinary Practice of the year and also gained our Gold Standard Cat Friendly status a few years ago, giving our cat owners reassurance that they are in the best possible hands. Our vets who have up to 30 year's experience are on hand Monday to Sunday, up to 7pm most days, not forgetting our qualified veterinary nursing team who are available over the phone/face to face and over email to answer any burning questions our clients have about their pet. We take care of your every need, from delivering products direct to your door, to keeping you in the loop on all our seasonal offers. So when you are in between visits you know you are not missing out on what is happening at your practice. Please feel free to pop in and meet our team or take a tour of our Cat Hotel.

This place was so wonderful. After a not so great experience. Super thankful for this veterinary…read moreoffice. From start to finish I would highly recommend their services. We had been looking for a vet for Brooking. I can finally report here that these people know what their doing and go above and beyond. They're very understanding with your individual needs as well as happy to explain in detail what your pet is having done. They also get your appointment finished in reasonable timing. Excellent customer service. Paulo is so nice, professional, and caring to your animal. Brooking, was so happy and well taken care of. I can't begin to Thank You, See you again soon 5*

my first visit to Orchid vets. One of my hens Grace became ill whilst I was on holiday. I was given…read morean immediate appointment, and Grace was given a thorough examination lasting half an hour, by William Lewis who was very kind and helpful. showed me how to administer medicine orally, and Grace is now 100% fit and happy. Never was the suggestion made that as it was only a hen why not put her down, she was treated as though she was an expensive pedigree. If you have poultry or any animal, you will receive fantastic service from all the staff here

We came upon this independantly owned vet surgery after having bad experiences with 2 other vets,…read moreand I'm so glad we did. We bought our first ever pet, a german shepherd puppy, and were panicked when we noticed a cyst between 2 of his fingers. We took him to a local vet and they spent 2 minutes looking at his paw and without even explaining or asking us, booked him for surgery the next day and injected him with painkillers and anti-biotics. Having felt that we were being taken for a ride we made an appointment with the pets practice for a second opinion. The nurses were helpful and polite, and a convenient appointment time was very easy to arrange as they open later than most vets. Our vet, Kylie, was really wonderful about everything. We told her our concerns, and she examined him, and told us professionally, but also kindly, what we did and didn't need to worry about. We also got to discuss some of our other concerns as first time pet owners, and she was very helpful. For example, she in the course of the appointment had noticed he had dry skin and that he was a slightly under weight and we may want to consider a different diet. We didn't feel pressured or guilted into doing anything, and she didn't just add things to the bill like the other vet, but I was happy that she took the initiative to notice and let us know. I think what annoyed me about the others is that they didn't respect their ethical and professional boundaries, and it was so in tune with the stories you hear about vet's being scam artists (there was an episode of panorama about it). At the end of everything she decided to prescribe a course of antibiotics, which seemed more sensible than cutting into him at the first oppurtunity like the other vet. Her manner with us and our puppy inspired our confidence in her. We did change the diet which not only adressed the skin and weight issue, but his distaste towards his food which we had noticed. I can't say enough good things about this place. It's convenient as it opens late, has parking, and is easy to get to. It's always clean and a nice environment. We decided to our dog to the puppy class was good, and it was nice to hear about advice and training directly from a vet, and it turns out that this is the only place with a vet-led training class in this area. Since then our poor puppy has a few medical issues, in each case the advice was always good, and we felt safe trusting them as we felt that they really did have our pet's best interest at heart.

Such a great idea. My cat Angus gets really stressed when he goes to the vet clinic. Sinead came…read moreround to our house and gave Angus his injections and he purred throughout. I will be using Sinead for all my veterinary treatments in future

From the owner: Your pet's ultimate online support team!…read more Stress-free online support via audio, video or live text chat 24/7 from experienced UK vets. From small niggles to emergencies. Find out more: www.pawsquad.com. Download the app on the App Store or Google Play.

The staff are all amazing ,, Sarah and Wendy are always…read morethere to greet you and help you with any issues ,, This vet has been the only practice I have used in the past 30 years and I'm sure that everyone who has had the privilege of meeting Mr Carmichael will agree with me when I say he is not only compassionate about his work but also treats every animal as if it's his own,, Very lovely service and amazing staff highly recommend this vets

OMG! A vet that loves animals snd does not try to sell you bells and whistles. He's a not BS guy…read morethat is actually a lovely man. I brought my puppy in today because the little guy ate two chocolate cupcakes. He saw me straight away and told me to monitor Felix. He didn't even charge me for the visit. My last vet charged me over £120 for a bee sting. I love this guy. ANNNND he even gave me his cell in case Felix took a turn for the worst. Now Americans love to complain about bad service in the UK (true for the most part, BTW), but this guy was a star! So this review actually means something. Andrew, you are AMAZING!!

Celia hammond truelly stepped in when all other charities including the big ones turned a blind eye…read moreto my cat who had been hit by a car, They worked tirelessly calling everywhere but not a single organisation would help... Despite being a charity also struggling to raise funds they then stepped in when no one else would for my cat Sox, they agreed thanks to Celia to fund what was needed and give me time to fund any surgury, this included x rays blood tests pain relief interpretation of xrays potential transport of patient to other branch out of hours visit by nurse for top up medication to name just a few things she needed Sox had a fractured pelvis meaning surgury was an absolute must they where happy to give me time being so kind compassionate and understanding of my situation to try and do this despite how hard they may find getting funds to support all the animals just like my sox! Then a Celia Hammond Supporter and myself had a conversation before I knew it thanks to such amazing people sox has surgury in the next few days to correct her fractured pelvis...!! I will be eternally greatful for the intervention celia Hammond did... Putting the whole of the rest of London in pure shame for their encouraging an animal to suffer without treatment proof of eligibility or even payment plan offer yet celia Hammond in true form showed the rest of London what it means to truelly show an animal care compassion and fight for them the way these other charities claim they do, cannot imagine where we'd be without their support honestly so please where able please do donate because it directly helps cats like my Sox actually have a chance... Thanks to their Lewisham branch for diagnostics and their canning Town branch for the surgury Celia herself for her truelly inspirational continued fight for my sox and all other animals in need... We are forever greatful to you all as an organisation doing your very best for those of us left with no hope Equally they can only do this with donations so please if you are in a position to however large or small please please consider donating

I am beyond disappointed by the way I was treated. I walked in on Monday morning, already…read moredistressed because my cat had been in a car accident, desperately looking for help and guidance. Instead of compassion, I was met with shocking rudeness from the brunette woman at reception. She immediately told me she couldn't help me because I'm not on benefits. Then, rather than offering any support, she began commenting on my age -- I'm 17 -- and said I shouldn't be responsible for a pet and that I was being irresponsible. I came in seeking help for an injured animal, and instead I was judged and spoken down to. What makes this even more upsetting is that when my mom later spoke to the same staff member, she claimed that they help everyone -- not just people on benefits. The complete contradiction and the way I was treated differently is incredibly concerning. No one asking for help with an injured pet should be met with judgment or dismissiveness, especially not a young person trying to do the responsible thing. The lack of empathy and professionalism was honestly heartbreaking during an already stressful situation.