Ive been going here since i was really little and the food is great. The staff are really nice and…read moreprovide great service

Great coffee, fantastic, friendly and very helpful staff. I pretty much drink here every day - soya…read moremilk cappuccino, extra hot - and it always tastes great.

Its an ok place but i dont get why people enjoy drinking overpriced average coffee!!! OK it sells…read moremore than just coffee, fruit juices, cakes ect but its nothing special in my opinion.

This is a small business and very friendly. The staff (owners) went out of their way to provide us…read morewith everything we wanted at a fair price. The coffee was as good as any in a multi-national chain. Unfortunately we went again yesterday and again a Tuesday lunch time and it was closed. We were very disappointed and went elsewhere. There had been no warning that they were shutting for the day, but now I think probably it was because of easter. Where we did go was very busy with adults and children, so I think they missed a trick with closing. Would (and have) recommend to friends and family. I expect it is very pleasant in the summer as it is next to the River Trent. In summer you are allowed to take your dog thru' to the back patio area.

I have decided it's time to leave Gainsborough, and that's partly due to the deterioration of the…read morelocal Tesco store. Before the pandemic I noticed some items had disappeared from the shelves, so I started buy on amazon. I also started shopping at Aldi. I wasn't a fan of Aldi (long checkout lines) but I've learned to shop there later in the evening and it's more pleasant. In fact Aldi staff are much nicer and the store is better at keeping regular items in stock, something that used to be a problem. The pandemic shortened the opening hours; I'm not sure if they've gone back to pre-pandemic hours but I suspect not. The staffed checkouts are now closed much of the time. There's a huge pressure to use self checkout, something I absolutely DESPISE. I refuse to use self checkout. EVER. It used to be that one checkout would be open until 10pm, then it became 9pm, and today at 8.15pm they had closed the last open checkout. When I complained they simply said 'I agree with you', and when I pushed the question they said it was staff shortages and that they were 'just a little person, I can't do anything'. I'm one shopping experience away from never shopping at Tesco again. Hint to Tesco, staff training. Be proactive. For example, 'if you'd like to leave feedback or have a complaint, you could go online and leave a message, or if you can give me a moment I'll find a card with our customer service telephone number'. Don't make me ask for these things, offer them, when I am obviously annoyed by the situation. I assume the staff shortages are a money saving tactic, yet Tesco spent a lot of money on some big ugly dark grey gates to prevent theft. It feels like entering a prison rather than a supermarket. More disappearing products. More of the items I used to buy have disappeared. At first I thought some of the own brand and 'Finest' products had been discontinued, until I went to stores in other towns and saw them on the shelves. Gainsborough chooses not to stock them. As I've been travelling around the country with work I've seen (for example) Tesco Metros with a better selection of 'meal deal' items than you find in Gainsborough. Gainsborough Tesco is starting to remind me of an Eastern European grocery store from the mid 1980s as far as choice is concerned. On one occasion when I asked what had happened to a brand of tea I like that they used to stock, I was told they no longer stocked it and to 'try amazon'. I need to find somewhere to live with greater choice, a Sainsbury's, Asda, even perhaps a Waitrose. Somewhere, anywhere, where customers aren't treated as an inconvenience.

A large supermarket just outside the town centre, has a great big car park however with no proper…read moresignal directions it can get rather hectic and dangerous. Also there never ever seems to be enough trollies which is annoying. They are a large store and sell all your normal supermarket products as well as a large clothes, entertainment and toy section. They have great offers on all year round, but the annoying thing is the real good offers they never seem to have any in stock for the whole promotion period. I also find that the store is not that well staffed during the day and availabilty is a big issue and it seems to be so untidy, however checkouts usually seem to be well staffed, but not by the friendliest of staff. Also the range of products seems to be limited just to a handful of brands where as oher supermarkets offer a greater choice., plus are cheaper as find tesco's so expensive. On a plus note there bakers is the bet out of all the supermarkets.

Buggies beware! Arranged to have lunch at Reeds with 3…read morefriends today, 2 of them had buggies. We arrived at reeds and even though they had space (2 large 4 seater tables empty) we were told no buggies. One of the buggies would have been collapsed and left out of the way as the child was sleeping. The other buggy had a sleeping baby in it and it was suggested he was left in the other room as they had no room as 'no buggies are allowed' we had to leave. Luckily we went to Emma loos, very buggy friendly and had a great lunch with fab service.