Dr Charchut was amazing. I initially took my daughter and decided to get braces myself. I had a…read moresmall adjustment I wanted to make and he was so helpful. He made our visitors fun and always remembered us. We did not feel like we were just part of the assembly line like we did when we visited many of the other offices in the area.

I've put my kids and myself through this practice and they're amazing! Great experience and plenty…read moreof options for braces- loving the new clear ones they have.

I've been to Burkhardt Pecora for both braces 10 years ago and now Invisalign due to not wearing my…read moreretainers enough and having some shifting with my teeth. They always are so friendly and do the best job possible. The office is super clean and the environment is great there. I highly recommend their office!

The actual services they provide appear to be of good quality and effective so far, as we are only…read morea few months into my daughter's braces. The office itself is bright and clean. The staff attitudes/friendliness vary wildly from overly giddy to aloof to downright confrontational. After a few visits, we were sent an invitation to do an online survey, which I filled out. I graded them poorly in one area because I think it is odd/ridiculous that a service provider would only schedule followup appointments between 9 and noon, which is a time that 95% of their clients (kids) are unavailable (in school). I'm aware of many orthos in other areas that have early morning/evening/weekend appts, for these visits, which is much more customer friendly. A few days after the survey, we started getting calls from the office. Each time, we were not available to take the call. This led to a phone-tag thing that over a few weeks consisted of 10 calls. Since they don't have voicemail at the office, I asked someone to take a message. They refused. So I asked for an email address. They refused. So then I posted a note on their Facebook page, asking them to kindly stop calling. The calls ended. A few weeks later, my wife took the kid in for an adjustment. My wife was asked to come back to the treatment area, which was unusual. Once in the room with our daughter, one of their staffers verbally attacked my wife. "What's the deal with you posting on Facebook?!? " Etc. My wife was shocked and totally unaware of anything, since I had handled the survey and subsequent phone calls. Especially concerning was the fact that our daughter was in the room and completely embarrassed. After composing herself, my wife stopped the staffer's rant, returned to the front desk and asked to see the manager. Once sitting down with the practice manager, my wife explained the situation. The manager apologized profusely and said the staffer was inappropriate and would be reprimanded. The problem here is that with braces, you can't really just change providers mid-stream. So we are forced to maintain a relationship with this office, even though we all cringe at the thought of visiting this facility. My wife now refuses to step foot in the place. This week, we had a return visit for another adjustment. No problems this time.

Friendly staff, nice office, minimal wait time. The office is conveniently close to the highway too.read more

This office is going down hill! One of the ladies working the front desk is extremely rude. She…read moretreated me as if I was a burden. She was very short and snippy with me. As soon as I walked away she started playing on her phone. The ladies in the back were nice nothing special. The office was better before the other Dr left!

This office is really awesome! I was hesitant about making the transition from my past…read moreorthodontist, to a new one, however I am very pleased so far! Everyone at the office was so nice and friendly...seriously!...EVERYONE! Dr. Pecora and Burkhardt are so sweet and gentle and really thoroughly explain their plan of action to you. Plus, they both seem very knowledgeable and seem to want the best outcome for their patients.

From the owner: **Donald R. Burkhardt, DDS, MS and Nikole G. Pecora, DDS, MS**Orthodontic Specialists of…read moreMid-Michigan is bringing beautiful smiles to Grand Ledge and the surrounding area. Get the smile you've always wanted from one of Michigan's state-of-the-art orthodontic practices. Now accepting new patients.*Call Today...for Your Complimentary Consultation!*Orthodontics Exclusively for Children & Adults

Terrible, when I walked in, I was welcomed with multiple bad looks from the staff. I went in to get…read morea simple checkup, and it took almost 2 hours to get in for my appointment. After waiting these 2 long hours, I was greeted by a rude dentist. When I entered the room, I said hello and asked how they were, and I didnt even get a response. It took almost an hour for a simple checkup, and after I left I had a terrible pain in my gums. This is the opposite of what I went to the dentist for. Will not be visiting again.

bizzare and creepy... alexa viteks husband (Michael Hitchcock), who doesn't even work there, was…read moreoutside harassing people to sign up for some program if his and was getting visibly angry if they didn't want to. Then when I actually managed to get past him and into the dentist office I was greeted by rude staff who seemed completely uninterested and careless. I arrived 5 minutes early and ended up waiting 20 minutes to get my treatment, which happens...but there was nobody else there!

I was on vacation and needed my upper wire re-attached as all of my ties had come off. Even though…read morehe was not my orthodontist he got me in and fixed me right up. Everyone was very nice and sincerely wanted to help me. If I actually lived in this area he would be my orthodontist.

Dr. Charchut and his staff are honest, friendly, knowledgeable and have done a great job…read morestraightening out my sons teeth. I decided to go here as they were highly recommended by a friend. I also would recommend them. It's worth going for the free consultation if you think your child may need braces.

Worst place ever, l can't urge people enough to never patronize this establishment. I wish l could…read morego back in time and never set foot in it. No professionalism at all, shotty work and absolutely no respect. Those working there should be ashamed.

Regular dentist on vacation and Dr. Peters is 'taking call.' I have a painful tooth so I was told…read moreto call Dr. Peters. I called, was told he could see me same day. Then they called me back at work to tell me that he won't see me. Very unprofessional, and apparently doesn't need any new patients.

Our family loves this dental office. We've worked with both Dr Dave and Dr Andy- both are friendly,…read morekind and gentle. The office staff is great too. The only downside is the insurance coverage, however the excellent level of care we receive outweighs that concern.

They do not take most INS companies including Delta Dental. I paid over $300 and only received…read morehalf of my money back after the INS coverage. This Dentist charges WAY over what the INS covers. Scammers!