I needed a service to pickup and deliver a large format printer to my home. Most of the quotes I…read morereceived from Yelp were too high for the task. Even the quote from Wise Move was a little on high side initially and I was reluctant to use them. Then Vladislav reached out to me over Yelp, by message and finally by phone. We negotiated terms, I set up things with the retailer I was buying the printer from and Vladislav and his partner did the pickup earlier than the agreed to time, brought the printer to my home and brought it inside and made sure it was placed properly and securely on my media cart. I have never had a moving service pursue me to get the job, and I appreciate that. Every once in a while you need to move a large or heavy piece and family or friends are not available to help. And the cost of a full moving crew is too much (one service was going to charge for a minimum of 3 hours. My job took only an hour from pickup to cart placement). This is a particular niche market that Wise Move Solutions filled for me. Once they were done they moved on to their next job, moving a piano or something!

Pick this company for moving, the other Yelpers were correct!…read more Tiam is quick in response and easy to correspond with. His team mates were all very friendly, courteous and polite. They are punctual and work non stop even though I kept asking if they need to break for lunch and offered water and snacks! I thought I packed well(proper bins and HD boxes) and the move would take 5 hours but 7 hours later was normal for a 2 bedroom, 1.5 detached house. I blame the garage/shed but these guys kept moving everything out and playing Tetris with the boxes until the truck fit everything in neatly, safely to the very very top. For some items they wrapped the blanket all around and taped it secure without us needing to request it. Really appreciate that attention to detail and care, despite some being IKEA furniture, they treated everything with care. They made it to new house first as we still had to tidy before leaving ourselves and we found they had started unloading the garage items already, without us having to instruct them, wow awesome! They unrolled sturdy foam rubber like mats on the hallways and stairs to protect the hardwood floor and asked for directions to move items I forgot to label or map. They even offered to stay and help us unpack or assemble if needed. Only downside which isn't a biggie was - he forgot the tablet to process the bill so it got emailed next day but I paid him all cash (credit has 3% processing fee) which makes anyone nervous there was no proof - one long tv shelf got scratched (ikea) it didn't get wrapped completely but Tiam was very apologetic and offered compensation which was appreciated I will be using this company again this year as we are doing renos and need to move stuff around one more time. Happy moving!

I would not recommend this company for your move…read more Items were missing, items were damaged and the service was very slow which costed me more money. I am missing my tool box which had many tools. As well it had all my curtain hooks and a tool plus bots to put my queen size bed frame together. I put the tool box on the truck however it never made it to the storage unit. Some furniture was damage but fixable. The two movers were punctual. They were very polite. After about an hour, I mentioned I only had a curtain amount of money so I would appreciate if they move a bit faster. I was told by one of the movers to sit down and they would take care of everything. I replied "I will be helping to move my things today." The night before I had packed everything and moved everything to the living room of my apartment. I had my own dolly and ended up moving 70% of the things from my apartment to the elevator. I also fully cleared out a storage unit in the basement and put the things by the elevator. I asked the movers why they didn't use their dolly. They were carrying one box at a time to the elevator. It would have made the move quicker if they put three or four boxes on the dolly. When I left the apartment to go to the storage unit 2km away, there were 12 bins to take one floor up in the elevator to the truck. I left at 1:30pm the driver told me they'd be 15 minutes behind me. They showed up at 3:20pm. When I complained about the almost two hours gap they took off 1 hour. I was charged for seven hours. The workers left me at around 5pm with many items in the storage building but not in my unit. I was there alone taking the items from the loading dock to my unit. It took me two and a half hours by myself to move the items left by your movers. I told the worker several times during the move that I only have so much money but they still proceeded to move slow, one box at a time. They kept telling me "don't worry about money." 7.5 hours for a one bedroom apartment. The invoice was $1200 and I did most of the work. The movers took some of my things when they left and said they would bring them back when I paid the balance of the invoice which I did a few days later. NOT HAPPY!

I am changing my review of Inner City Moving & Storage Company because the owner stepped up in way…read morethat was completely unexpected. He offered a sincere apology and he made things right. As I mentioned in my previous review, the movers were highly skilled and very experienced but mistakes were made that caused some damage to my furniture. We're human and we all make mistakes. Minor damage to furniture is a normal part of moving and I expected it when I hired this company. What I didn't expect was that the owner would take the time to contact me, to listen attentively to my complaints and then to respond by remedying the situation. I did not expect compassion, kindness or a human being at the end of the phone line who was deeply apologetic. I was very impressed with the humanity shown by Paul. Paul didn't just apologize for the mistakes made by his crew, he took responsibility and ownership for those mistakes. He showed integrity and to me, that is what differentiates a good business from a bad one. Thank you for being an honourable human, Paul and for running your business with integrity. I highly recommend Inner City Moving & Storage Company. Patrice

Moving offices is a hassle and it takes time. I had to shift my office to another location and was…read moreseeking an established moving company. I found ICM and hired them. They did precisely what I need them to do. Satisfied with their apporach, professionalism and communication. The workers demonsrtated great teamwork and work ethics

CTS just completed the "move in" phase of my relocating…read more These guys are true professionals. They took very good care of all my belongings from wrapping, loading and unloading. They are a pleasure to work with. I would highly recommend using this company. I would certainly use them again in the future.

From the owner: Planning to move soon? CTS Move will do it for you. We offer…read morefull services such as packing and unpacking. We also make sure that your items are transported safely and provide all of the packing materials needed for that for free! Save this number, and you will never have to worry about moving. **We are also offering gutter cleaning services **