I went to buy some paper. Upon entering the store, it seemed like the owner or manager was upset…read moreabout something, although I wasn't sure what. The cashier and another employee were discussing an issue with the freezer. Even though they saw me waiting, they walked by me several times without acknowledging me. They mentioned something about a fridge problem that they could fix after helping me, but I didn't understand much else because they were speaking in another language. I felt ignored and disrespected as they left me waiting until I finally decided to leave. As I was leaving, the cashier made a half-hearted attempt to come after me, which only added to the poor impression of their customer service. I don't plan to return to this store after this experience. If I could give no stars I would

The only reason this place gets 2 stars and not 1 from me is because the owner made things right…read more There was a heavy set black woman working who sold me a nic salt vape and she never opened it and never showed me how how to put juice in it or bother to tell me what kind of vape it was. Right after I left I was driving and I noticed that it didn't have any packaging on it and when I slid open the box already been used and there was no charging cable. Upon returning to the store and showing her she said she didn't sell it to me like that and that she opened the box for me before I left. I told her that was not the case and I needed to talk to a manager and we can watch the film if that's what it takes. She called the manager I had a conversation with him and all was taken care of. What terrible customer service I think she should be fired immediately.

This is the only vape shop my wife and I will go to.They're always friendly and helpful!read more

I'm changing my review. The bald guy with the white beard…read moresaid he and I quote, "was gonna BEAT MY ASS" because I touched his vape. (Sounds a little over the top doesn't it? But it happened) I went in there to buy a new vape, juice and a disposable for my mom. I was courteous, and had got there first, before 2 customers came in and I stood there patiently at the vapes and told him he could help them. The scenario went exactly like this: I stood there looking at the vapes and saw a vape sitting on the end of the counter, on my side, it looked like one I wanted so I picked it up to look at it, and while ringing a customer up he stopped what he was doing, came over, got in my face and yelled at me, something like "don't touch what's not yours" and "how would you like it if someone came in your house and touched your stuff". When it's not even HIS store. I know this, because he's told me it's not before. I may look like a kid in person, but I'm not, I'm 27 and I'm not gonna let someone talk to me like that and let this slide. And he knows me anyways. But yet he treated and scolded me like a child. I told him I was sorry but he was really pissed for honestly no good reason. He never accepted my apology, and said things like "How am I supposed to hit this now after you had your hands all over my mouthpiece" and I responded that I never touched the mouthpiece, and I didn't. I literally just looked at. Then after he's done with the customer, he marches over to me all red in the face and wide eyed and said, "WHAT DO YOU WANT." He wasn't calming down, and I kept saying I was sorry, (I'm a polite person and I get flustered, but I know how to control my anger), and he said something about how "you're lucky I didn't beat your ass". And I just said, "ok, I'm not buying here". And here's the Kicker, he then immediately says, "Thats probably a good idea." And starts picking up my stuff to put it back. And as I'm leaving I say I'm sorry again, firmly, but he's still pissed and muttering to himself, "Piece of shit". And he can deny it all he wants but he said that under his breath a few times. So I guess be careful what you touch or say in "HIS house" lol or he might "Beat your ass". Vape Pro has just officially lost a customer for Life. I'm never going back there again. That man is never in a good mood. But I'm an easy going person, and it's close so I dealt with it. There is a Vape Shop right across the street that has now gained a new customer called Wade Hampton Tobacco and Vapor. The lady there is very welcoming and much nicer. I guess I should thank the the guy lol. He is honestly a Detriment to that business. People WILL start looking elsewhere and the shops are popping up all around it, with much more selection. And I would advise anyone reading this to look elsewhere and think twice before giving them your business until something is done about that man. The other workers are just fine. I had to stop and write this immediately so I could remember word for word what he said to me. This happened less than 10 mins ago on May 22, 2022. I hope you get reprimanded. You don't talk to customers like that, no matter what they did. It's not YOUR house. It's a place of business that you don't own. But I guess you feel entitled enough to think so. I wish you would've hit me and see where that lead you. What gave you the bright idea it was ok to threaten customers, for ANY reason? But the words you said to me were uncalled for, for anyone and especially toward a long term customer like myself. This man doesn't deserve anyone's business. Good Luck.