1. GSE Septic

1. GSE Septic

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GSE Septic

5.0 (1 review)
Open Open 24 hours

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6 months ago

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Gibson Septic Tank Service

Gibson Septic Tank Service

4.0
(9 reviews)

Great company when they were a small family business. I used them in 2019 and they were great. They…read moreare now part of a large company called Windriver environmental. Big mistake calling them. I called them on a Thursday night and told them my alarm was going off. They said they would be there the next morning. Friday morning, they came at 10:30 and pumped it out. That was the last I heard from them till I called at 4:00PM. The CSR I spoke to stated that the person that came out does not fix it, it will take 24-48 hrs. for them to process the work order then they will call to schedule. That to me was piss poor customer service. Then she told me that the guy said that the pump will need to be replaced. Next day (Saturday) I called SOS and the guy there referred me to Candlelight Enterprises, LLC. The gentleman I spoke to there stated that since it was pumped out, they can do it Monday morning. I did ask about doing it that day (Saturday) but he was very honest and stated he didn't want me to spend the emergency fee when Monday was just fine. Candlelight showed up and he stated that the pump is fine, the check valve was stuck open and it will only cost $250.00 parts and labor. Next i get the bill from Wind River and they want to charge me an extra $100.00 for an emergency fee. Emergency fee, they did the work on a Friday morning at 10:30??????? I left 3 voicemails for them to call me and they have not responded as of yet. Piece of advice, DO NOT EVER CALL WIND RIVER.

Windriver Environmental is the new owner of this company. We called them on Tuesday and scheduled…read morefor Thursday septic tank pumping service. Orlando and his assistant showed up BEFORE scheduled time (which is much appreciated and Windriver even texted to let us know they were 5min away). That was our first impression, good communication. Orlando explained clearly to us what works he and his assistant will be doing. After pumping and inspections tank, Orlando explained to us how to maintain the tank by not to dispose oils, greases, solid food... to the kitchen sink. Him and his assistant kept the area clean after they finished the work. That was our second impression that they care about their jobs and customer's property. We are happy with the job Orlando and his assistant did and would definitely use them again. Highly recommend this company.

GSE Septic - septicservices - Updated July 2026

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