My boyfriend had to have a colonoscopy and an endoscopy. He said they were very professional and…read moreeverything went well.

If you're interested in being treated like cattle this is your place. I've never been so rushed in…read moreor out of a medical facility in my life. My eyes were still half closed as they were dumping me in my drivers car post procedure . I was promised some medical attention about a personal issue and not only was I lied to (to keep me from rescheduling) but I also didn't have an opportunity to discuss the extremely painful experience I was dealing with. Lastly I was promised an RX to be called in as a consolation prize and that didn't happen. There were a few friendly souls working for the practice that I would like to acknowledge but I wasn't given time to even get there name. Thank you nameless nurses.

I received excellent care from Dr. McNamara and his staff.read more

I received excellent care. The Dr and staff answered all of my questions and communicated a…read moretreatment plan we are following through with.

I went in for my second endoscopy with Dr. Briggs, hoping for answers. This procedure was supposed…read moreto help figure out why I suffer from chronic hiccups--episodes that last 24 to 48 hours straight, where I hiccup with every single breath I take. While I was with the nurses preparing for the procedure, Dr. Briggs walked in and asked, "How are the hiccups, are they getting any better?" I told him no. His response was, "Sounds like you're going to have to deal with that the rest of your life." In that moment, my heart sank. I felt like all hope had been ripped away from me. I held back tears in the room, but inside I was completely shattered. The thought that I might have to live the rest of my life like this was unbearable. After the procedure, I sat in my car and broke down, sobbing from the devastation of his words. But deep down, I know this isn't the end of my story. With the right doctor and God's will, there is hope. I will never return here again.

Great service. Very informative and very helpful. I had an awesome conversation with the doctors…read moreand the were very supportive and informative.

It was a pretty long story, but this was my worst experience. My primary doctor recently told me…read morethat Candy Williams never updated my record. When they couldn't help me, I decided to find another gastroenterologist. Well, it's hard to get through when you try to call them. It's like they automatically hang up when you're waiting. Also, the front desk is pretty rude, almost forgetting that I'm deaf then they get an interpreter, but it's been like four times. They used to forget to request an interpreter, then reschedule for another month later, like two months later. Forget! Not deaf-friendly, postponed the appointment, not recommended as referred.

The scheduler for the office is very rude and uncooperative. She made rescheduling an appt…read moreunnecessarily hard.

They either improperly billed me or coded it in a way that leaves me on the hook for $1000…read moreout-of-pocket. Insurance will not cover diagnostic colonoscopies, but they will cover routine colonoscopies. His office is totally unwilling to work with me on this so I will never be back.

I'm really disappointed. I have gone to Dr. Nightengale for years, but on my procedure in June…read more2025, no one in his office told me that my insurance would not cover a "diagnostic colonoscopy." They found polyps three years ago so I have to go back every three years to be screened. My insurance will not pay the full amount because it's billed as "diagnostic" rather than "routine" and no one told me this when I made the appointment or had the procedure. So now I'm on the hook for over $1000. I've called multiple times trying to get this issue fixed, but to no resolve. I will find a new doctor immediately and will never use these doctors or this center again! I work in media, and every year we tell people to "Get screened!" But making people pay exorbitant amounts by either coding or billing this either improperly or in a way that leaves people holding the bag is unethical and wrong. Next time I'm due, I'll find someplace that can tell me the actual price out of pocket that I'll be paying or they won't get my business. ~Shannon McDonald ~Sunny Leigh Fox 23 News

Suffice to say it doesn't matter what you have to say as a patient they are going to do as they…read moredamn well please. On top of the copious amount of redundancies in paperwork and questions, from the pre screening calls to today's repeat paperwork. I made it abundantly clear to the woman at the front desk that I would prefer to be the patient who was spoken to about my results, not my husband. She acknowledged that with a yes ok. That clearly didn't sink in because as soon as I was brought back to the staging area I was then asked again if I wanted my husband to be communicated to and then heckled about it. Why is a polite no, no thank you just completely disregarded? At this point I gave up and said do whatever you want, you're going to anyway. The next alarming part was me being told I can wear my bra and shirt under my gown into an operating room! Like ok we no longer care about potential outside contaminates just because it's a colonoscopy? I'm frustrated because ultimately no one is listening and no one cares. To boot I explain my severe allergy a plethora of times only to be met with adhesives that I'm allergic to which I immediately removed. Then to be treated like a damn child by the doctor was the icing on the cake. I had adjusted the pillow the way I wanted it for me, but he just insisted on fixing it and then telling me "isn't that better". I did my level best to just be nice but behaviors like this made it very difficult for me to not just snap and walk out. Following the procedure I expected a brief note on findings NOPE! Those were only expressed to my husband, who coincidentally was asked about my previous procedures. Imagine my complete and total lack of surprise that he didn't know exactly what and when. If ONLY they had asked me, but perhaps since he's a man he knows more than I do about me and my care. I can also tell you they were not amused that I disconnected myself from the IV, and monitoring equipment got myself dressed and attempted to walk out. I mean really what else was I waiting for? I think if I had tried any harder to get to the door by myself the medical assistant would have shoved me into the chair to wheel me to the door. Thankfully this is over and I don't have to go back there. I have been reminded again that unless I'm carrying my own limb or bleeding out my eyeballs, I'm good and don't need the medical system.