Pulled to far forward on a concrete wheel stop. Tried to back out and a steel rebar pulled my…read moreentire bumper off. Insurance sent me to Caliber Collision who quoted $7200 to repair. Went to The Shop and they quoted $2200. No choice, let The Shop fix my bumper. Took 1 week, painting a new bumper and all. Went to get my vehicle and it looks absolutely great. They did a fantastic job!

The Shop is the ONLY automotive repair and customizer I will ever use!…read moreFrom this day forward, I will never try and save money by using a lesser shop! The cost may be a bit higher, but when the job is finished, it's actually finished! No need to revisit it constantly! One And Done!

Our insurer, State Farm called the Honda Dealer in Bradenton (which does not have its own auto body…read moreshop) for recommendations. This was their first choice. So glad they suggested this team. Our brand new (700 miles) car was rear ended by a Ford F150 at 45 mph (along with 5 other vehicles - we were first). While the exterior damage doesn't look that bad, the wheel was destroyed, rotor was wrapped around our bent suspension, and the total exceeded $8,000. The insurance company received their estimate the next day, and authorized most of the genuine Honda new parts, but substituted several less expensive after-market parts. The manager, Adam, called me to express his dissatisfaction with ANY after-market parts and suggested I call the insurer. After a quick call to our agent, State Farm approved the entire list. I received weekly update calls along the 6-week process of ordering parts, back orders, delivery delays etc... We got our car back in mint condition, still missing (back ordered) an interior trim piece. We returned for a quick hour snd they replaced that too. The staff was so friendly, service was consistently excellent, and we heartily recommend these folks for any repair job!

I want to thank Shawn from Pontos auto body for being so kind & knowledgeable. He explained…read moreeverything to me and also suggested a few extra things that were helpful in my situation. Highly recommend Pontos for you auto body work

Frost Auto Care takes great "care" of their customers! From the initial bid through the pick up,…read morethey were very professional. I am thrilled with the results! Thank you Vanessa and Pete Frost (owner). Lynn C.

My 2007 FJ was ready for a serious refresh after nearly two decades. I spent over a year talking…read morewith and researching multiple shops trying to find the right team--someone who could handle the scope of the project with the right balance of quality, service, and price. (I had ideas but no clue what actually worked!) Then I finally found **Frost Auto** -- and they absolutely delivered. They handled everything: fresh paint, engine, tune-up, and brake maintenance, upgraded exhaust, new lighting, new moldings--a full overhaul at a fair price AND guarantee all of their work. (Classic, collector paint job started @ $25k) Admittedly, I was nervous about this investment, but after meeting the team for an estimate, a couple of follow up chats, that concern quickly turned into trust and enthusiasm. I shipped parts and mods straight to them, asked plenty of questions along the way, and Kim/Pete were patient and helpful EVERY time. Pete's recommendations actually improved my original plan, and their honesty about what they could and couldn't do made all the difference. The results? Beyond expectations. My FJ feels brand new--and honestly looks better than it did when it rolled off the lot. It's ready to run another 20 years. (Still a few small upgrades/color pops to come, but I couldn't wait any longer to share my experience.) If you're looking for ANY type of automotive care, don't think twice: Frost Auto Care is the place. Pete, Kim, and the entire Frost team deliver top-tier skill, reliable timelines, and genuine customer service--all with a smile and integrity. I live in Pinellas, it's worth the drive. *Rims and skid plate: C2 Powder Coating (recommend!!)- www.powdercoatingsarasota.com **Custom leather seat covers: Katzkin

Friendly service by company Excellent timeframe and cost…read morefor repairs. Excellent paint and dent work. Definitely a great company.

These guys did great repairing my expedition! My back bumper and fender were hit and you can't even…read morenotice now. And best of all, they were a third of the price of another quote I received at a local body shop near my home. Would recommend.

Had my oil changed they put 18 quarts, should have been 15 quarts…read more Charged me 2,200 for 2 injectors. Big mistake going there.

Very disappointed. Would not recommend, will never go back. I called and got an appointment for…read morean estimate. When I showed up the first thing I heard was, 'this will cost a lot of money' without asking any questions. As I inquired about using used parts to save money, I was left standing as the representitive walked away and said, 'we won't estimate this for you'. What kind of business does this? What decent human being leaves you standing there without any explanation? Obviously they don't need new business.

Dominic is the best - solved my problem in 5 minutes. An ex-military guy who knows how to get the…read morejob done - Thanks, Dom!

very courteous and professional staff when we spoke on the phone, I was an angry customer and when…read moreI hung up, it was because I was a satisfied customer five stars.

So many of my friends and family have been taking their vehicles to Ben's over the years. Last…read moreyear, my car was unfortunately damaged cosmetically by someone out of rage and spite. I took it over to Ben's for a quote the day after it happened and they were so polite and told me they would work with me on the pricing. Fast forward a year later after the case was resolved I immediately called Ben's and spoke with them about the situation and they honored the original quote from last year. I had only had my vehicle for two weeks when it was keyed so I've been driving it around with the damage longer than I had without it. Four days later after I dropped it off, they called me and told me it was ready to be picked up and I'll say that it looked like it never happened! The service was friendly, fast and the work was amazing - needless to say I cried a little! Thank you so much for taking care of my vehicle and making it look brand new. If you are looking to support local businesses in your community and need a reliable, family friendly establishment to take care of your vehicle, Ben's is the place. 10/10 would recommend.

I cannot say enough good things about my experience. Can't beat the price, and the quality is…read moreperfect. I had a new car for a week when it got caught under garage door. Ben's was able to buff it out in no time. I totally appreciate what they did for me. I knew to trust them from the referral I got, but even still, I was pleasantly surprised at the great treatment.

Terrible customer service!! employees lost the my keys for 3 days and didn't even start looking for…read morethem until I called them to ask for an update since they didn't do or say anything. And no they did not apologize, they made me feel like I was in the wrong. They still didn't give me an update for an additional 3 days. !!!Terrible Customer Service!!!

The staff are not truthful and do not keep their word. Make…read moresure you car is fixed before taking it back from the repairs. They did not make all the repairs.