We pick up my wife's Black Honda CRV today and I have to say Bob and his team did an exceptional…read morejob restoring a sun weather paint job. That being said, The Shop owner Bob is a warm friendly guy who greets you with a big smile. He listens in detail to my concerns. His response was that of someone who is very confident in his team's skill set. Finally,the pricing, was very fair for an amazing job. I would highly recommend the workmanship "The Shop" offers Both Shirley and myself would humbly like to thank him & his team for their professionalism and delivering a service that far exceeded our expectations. Kind regards, Lou Manners

Untrustworthy Totally stole my insurance deposit. Kept…read moregiving me the runaround on parts. Fabian had me rent a car for a week while my truck was supposed to be in repair. I go back five day later and they hadn't touched my truck. I took my business elsewhere and they refuse to return my insurance deposit. I sent a certified letter requesting my deposit back and was totally ignored. Unprofessional.

Our insurer, State Farm called the Honda Dealer in Bradenton (which does not have its own auto body…read moreshop) for recommendations. This was their first choice. So glad they suggested this team. Our brand new (700 miles) car was rear ended by a Ford F150 at 45 mph (along with 5 other vehicles - we were first). While the exterior damage doesn't look that bad, the wheel was destroyed, rotor was wrapped around our bent suspension, and the total exceeded $8,000. The insurance company received their estimate the next day, and authorized most of the genuine Honda new parts, but substituted several less expensive after-market parts. The manager, Adam, called me to express his dissatisfaction with ANY after-market parts and suggested I call the insurer. After a quick call to our agent, State Farm approved the entire list. I received weekly update calls along the 6-week process of ordering parts, back orders, delivery delays etc... We got our car back in mint condition, still missing (back ordered) an interior trim piece. We returned for a quick hour snd they replaced that too. The staff was so friendly, service was consistently excellent, and we heartily recommend these folks for any repair job!

I want to thank Shawn from Pontos auto body for being so kind & knowledgeable. He explained…read moreeverything to me and also suggested a few extra things that were helpful in my situation. Highly recommend Pontos for you auto body work

Had major body work done on right rear of Mazda CX5. Fantastic job requiring replacement of rear…read morequarter panel, lift gate and bumper. Can't tell the vehicle was ever damaged. Perfectly pleased with job they did. Amazing.

I recently had my vehicle serviced for some minor bodywork and was thoroughly impressed with the…read moreexceptional customer service I received throughout the entire process. From the initial quote to dropping it off and picking it up, the team was consistently friendly and welcoming. The work itself was outstanding, completed in a timely manner while leaving my vehicle looking like new, with no signs of the original damage. Their prices were not only fair but also competitive, making it an excellent value overall. I would definitely return for any future needs.

It's been almost two years since I shared my first novel about Burke's…read more I'm going to keep this one short(er) and sweet. My five star rating still stands. I am moving soon and am devastated I will be forced to take my car elsewhere. They're lovely people who always communicate efficiently. I never feel in the dark--they know just when to check in! Quick work, fair pricing, honest, hassle free, and, as one Yelper claimed, the "Brit humor" is not to be missed. Would never take my car anywhere else. Unless I had to. Which I do. So I'm sad. But at least YOU can still have Kev and Jo offer you the same consistent, professional level of high quality work and integrity I've been fortunate enough to experience over the last two years.

Had my oil changed they put 18 quarts, should have been 15 quarts…read more Charged me 2,200 for 2 injectors. Big mistake going there.

Terrible customer service!! employees lost the my keys for 3 days and didn't even start looking for…read morethem until I called them to ask for an update since they didn't do or say anything. And no they did not apologize, they made me feel like I was in the wrong. They still didn't give me an update for an additional 3 days. !!!Terrible Customer Service!!!

The staff are not truthful and do not keep their word. Make…read moresure you car is fixed before taking it back from the repairs. They did not make all the repairs.

After being rejected by Firestone and two Mazda dealerships, to fix my old car's broken door, I…read moredidn't know what to do. Fortunately, I found Gino during my search. I was a little unsure since the address lead me to a private home, but Geno was sitting outside and greeted me immediately. He looked at my door, and also suggested he fix my broken bumper, and headlights as well. He assured me he could do all of this work by the end of the day, and the price he quoted me was more than fair. As promised, my car was ready to be picked up just a few hours after dropping it off and the work he did was fantastic. I have a new peace of mind knowing that I now have a reputable, reliable, and affordable auto repair guy just a couple of miles from my home. I cannot recommend him enough. Thanks Gino!!

After Gino was here to repair our cars, the next day my husbands car had some hazing. I took…read morepictures and sent to Gino. Gino responded right away, and said the clear coat must be defective which he said does happen. Within a week Gino returned and repaired the paint and clear coat. We didn't know that much about Gino, but he could have easily taken our money and blown us off. A man of integrity stands behind his work, which Gino is clearly a man of INTEGRITY! You cannot go wrong in hiring Gino!

The hood of my car had seen better days. Econo Paint was fantastic! They gave me a very reasonable…read morequote and had the hood painted and my car back to me within a day! It looks fabulous! I am very pleased ! They are cash, money order or cashiers check only! I would definitely use them again if needed!

Friendly service by company Excellent timeframe and cost…read morefor repairs. Excellent paint and dent work. Definitely a great company.

Kavan did such an amazing job, I honestly couldn't be more pleased with how it turned out…read more He called me back straight after I requested the quote, and was here the same day. He took care of it within an hour, and at a fraction of the price every other quote was for. It was also for a dent which no other places said PDR would work. He was quick, professional, and great to work with. I strongly recommend you give him a call.

Trash in the streets. Did an awful job and overcharged me. Dent repair was ok...I guess, but never…read moreallow this man to do touch up paint. Cost me hundreds more to almost correct it and it still wasn't right. Stay away.

When requesting a quote for repair services, it would be more expedient to receive it in writing…read morethan to have to call them and possibly bring in the vehicle.

I don't usually leave reviews, but this experience felt misleading and unprofessional from a…read morepricing standpoint. I was originally quoted one price for the repair, but later I was told the cost went up because I "needed hoses added," with no clear explanation or proof provided for why those parts were necessary. There was no documentation, no visual inspection shown, and no real breakdown to justify the added work--just a verbal claim that it was required. On top of that, the final charge ended up being more than 3x what the same OEM part is listed for at Ford, which raises serious concerns about how the pricing was marked up and presented. The issues didn't stop there. This happened on a Friday. I was told my car would be ready before 4:00 PM, but around 4:30 PM I only received a last-minute text update. I arrived at approximately 5:09 PM, and the shop was already closed. There was no one available, no way to speak to anyone, and no reliable way to get updates or access my vehicle. Because of the timing and the fact that it was already Friday evening, my car would have been stuck there all weekend until Monday, which directly affected my work schedule. I had to go out of my way to find and contact the owner myself just to avoid being left without my vehicle for multiple days. While I did get my car back, the overall experience felt inconsistent, poorly communicated, and not handled in a transparent or professional way