I very much appreciate the efficient, knowledgeble, friendly, kind tellers and bank officials.read more

Very helpful, knowledgeable and kind personnel who actually LISTEN to what you need and…read moreaccommodate your needs

If you enjoy being charged fees every time you turn around, put your money here. They want to…read morecharge you $25.00 just to close your account if it is less than 3 months old, and they charge you a fee for a low balance. This bank should be named OPPRESSION BANK...!!!

I walk in. It smells lovely of warm chocolate chip cookies…read moreand I don't know why. There is coffee and tea in the front lobby and freakishly all the bank tellers are smiling. Must be the cookie smell. The lady who helped me open an account was super nice, smiley, pleasant, friendly, and helpful. She pleasantly tells me it's cookie day, so I get a bottle of water and a warm Otis Spunkmeyer chocolate chip cookie with blue sugar stars. Yep. It's that kind of place. She even informs me that there is also popcorn day. Wonder if there is pizza and beer day too. This place blows WM, BA, and WF out of the water. Personable and courteous service is not old fashioned and should not be considered unusual. Checking accounts need to have at least 300 as balance but that is waived for the first three months. Also available with this free account is online banking and cookies. There are no BA or WF places here. Those are in Espanola, NM thirty miles away on a windy road (HWY 68) that hugs the Rio Grande. Banking has never been so happy, pleasant, or fun before I came here.

Amazing TEAM of employees. Always friendly, know their customer names. Convenient locations. 7…read moreday a week banking in The Albertson's which is awesome. I can deposit my check over my telephone for FREE. Online Banking is so easy to use. Love this bank...

Worst bank I ever was with in my life. Opened a simple account to have a local bank. Only time I…read moreever needed them they communicated poorly. Soon they will be Vista Bank, so beware.

I was guaranteed a loan at 0% down, pre-approved through the VA to build a home. Centinel refused…read moreto honor it demanding 20% up front after I had already spent $10,000 to hire a builder to design and permit the home. They refused to work with me, stating that this is what they offered, period. I have also heard that they turn people down because they were recently divorced. This is a family bank that does very little for building the community.

I have had a checking account at this bank for over 15years. No problems, until lately. I have…read morehad 3 issues with them in the last 3 months due to technical problems. The latest is that I can't access my account information online & the 24 hour system has the wrong information. They don't seem to understand that these technical issues are a great inconvenience to their customers.

I'm a fairly new customer to CBT, about two years, and everyone from the drive through to the…read moremanager has been great to us! Thank you!

I haven't been to this location in years, but they always provided great service and very friendly,…read moreat that. Mom still banks here and she has never had a problem throughout the years and has always had great customer service!

From the owner: Del Norte Credit Union (DNCU) is a not-for-profit financial cooperative, completely owned by our…read moremembers. Founded in 1954, our roots embrace the culture and family traditions of northern New Mexico. DNCU is a strong, stable credit union that offers a wide variety of quality financial services and is an active proponent for financial literacy. DNCU is dedicated to helping our members improve their lives by providing sound, unbiased financial advice. Think of us as more than your financial institution. We're your ideal partner for a better future, always here to help you succeed. NEW Saturday Hours: This location has only drive-thru Saturday hours from 9 am - 1 pm with our Interactive Teller Machines.

I opened a local account to be able to get quarters initially, though also nice to have a place to…read moredeposit money if selling a car, et cetera. Had the account maybe two years and they decided to "part ways" because a check I was concerned about and told them about didn't clear. That's not a community bank, actually it's a Missouri bank. Changing the name too this summer to Vista Bank, so don't let that fool you. Going to a true local bank that treats a guy that worked 45 years for his country with outstanding credit like a good citizen. Centennial Bank here comes all three of us.

Yesterday I had to get a cashiers check. It took me over ONE HOUR. After waiting 20 minutes to see…read morea banker, we did the paperwork. Then she said she had to go to the teller line to get the check. It took her 40 Minutes at the teller line!! While I watched the people waiting in line for tellers turn over 4 times. When she returned, I said what should have been an easy transaction has taken over an hour. Instead of saying she was sorry that this took so long, she said "you can go now"! Hillcrest Bank needs to improve their customer service.

We had a pipe break and needed a quick loan. Del Norte was efficient, quick, thorough, and had good…read moreadvice about types of loan options and best fit for our needs. We felt heard, seen, and respected. Special thanks to Josh Stringer for making the process feel like we were valued and that he was working hard and fast to get us on our way. Very nice experience, never thought I'd say that about taking out a loan! :)

From the owner: Why bank with DNCU?…read more At Del Norte Credit Union, we believe in matching gains with goals--a full suite of financial services paired with a commitment to our community. We are dedicated to serving you as your ideal partner for a better future on your terms. Using member feedback to continuously improve our products, processes and services, we have built a comprehensive digital banking experience to complement our exceptional brick-and-mortar branch services at locations throughout New Mexico. Join our mission of improving lives today.