My hubs and I came in for our appointment today. It was a bit hard to find it is behind the Power…read moreGym and also because the building looks like each office is a separate office. Go into the one with the dentist information and you will see the elevators. Go to the second floor and go left and toward the back. The receptionist was very nice. The office is clean but a bit gloomy. No decor but that is not why I am here. The doctor we met with was super sweet and handled both of is professionally. I would come back here again.

Dr Doriswami is kind, gentle compassionate. professional and an excellent dr. I don't need to take…read moresedation because he's so gentle. Ruby and Angelina made me feel at ease and comfortable. they are kind, compassionate and professional. I highly recommend the Pain Clinic of Hemet.

I was worried at first but read a lot of awesome reviews about Dr Doraiswamy. As soon as I meet him…read moreand he treated me my nervousness went away. He is full of compassion and a caring attitude. And where he did my procedure Hemet Surgery Center, I was blown away about the caring attitude of the staff, they were absolutely amazing. I would not hesitate having him treat me again nor go back to the surgery center. God Bless you all. You All are awesome.

If you would like to have your pain controlled, this is not the place for you. Right when you get…read moreyour medications adjusted for pain relief, they changed them. It takes 2 weeks to a month to get a pre-authorization and then you are without your medicine for that time. They admit this it takes 15 to 30 days for pre-authorization, meanwhile you are miserable and in pain. The providers are constantly changed, I haven't had the same provider for two consecutive per months for ever. They are known as Savas health as well. The staff are nice enough but their system is horrible.

I would give this place no stars if I could. Absolutely the worst medical care I have ever received…read morein my life. I'm 35 years old and I've been a nurse for 17 years. I waited 3 months for hip injection And when I arrived I was told that they would have to reschedule my appointment because I had been taking antibiotics and nobody let me know this prior to my appointment. I had to wait another 3 months for my appointment and I came in today at 11:45 my appointment was at 11:40. Ever everyone was trying to leave for lunch and I was told that I needed to come back at 1 o'clock. I said that I could not come back at 1 o'clock and they went into the back and talked for a while. They came back and said because I was 5 minutes late that I would have to come back at 1 o'clock because it was a procedure. Obviously they were so hungry that they could care less about their patients with chronic pain and the fact that they scheduled them at lunchtime is not my fault! I will not go back to this clinic and I would not recommend it for anybody. Especially people experiencing chronic pain and having to live with debilitating diseases. The staff here do not care about you at all!! They are now called Svas Health

I was in this facility for two weeks after my knee replacement surgery. Was treated very well,…read morestaff was wonderful. PT staff was great also. Thank you you made my recovery time so much easier.

Not sure about the previous 1 star review but we did not experience anything but kind,…read morecompassionate people from nursing staff to PT/OT and food service. My wife was there for 3 weeks and was cleaned several times per day. She was bathed twice per week which was acceptable since she did little to need more attention. The facility is spotless with maintenance folks mopping and cleaning constantly. The chef personally visited each patient to see what they liked to eat. The food was wholesome and plentiful. The staff came around several times per day serving coffee, cocoa, tea and ice cream. We stayed at other facilities in the past several years, but none came close to measuring up to HVHC. A BIG THANK YOU TO EVERY ONE THAT SERVED MY WIFE!

After I posted my original review, I received messages on Yelp about what happened. When I called…read morethe office to speak with Maryann -- the same person who was messaging me -- I was told by Rachel over the phone that Maryann refused to speak with me. Rachel claimed that my mom confronted a staff member and demanded to know if her forms were filled out, at her daughter's school,When I spoke to my mom, she explained that she calmly asked the woman if she worked at Dr. Ashraf's office, mentioned that some forms had not been filled out, told her to have a nice day, and even shook her hand. That does not reflect the aggressive behavior they are describing. I would also like to point out that it is highly unprofessional for a medical assistant to claim she was "confronted" by a patient when, in reality, she was spoken to politely. If my mom had actually confronted this woman the way they're claiming, wouldn't teachers or staff have stepped in to de-escalate the situation? And wouldn't others in the pickup line have heard or witnessed this supposed 'rude confrontation'? It doesn't make sense that something like that would happen publicly without anyone else noticing or intervening. Misrepresenting a simple, respectful interaction as something hostile is concerning and raises questions about honesty and accountability within the office. What is even more troubling is the inconsistency in their stories. Rachel said my mom was called into the office, while Maryann stated on Yelp that my mom showed up rude and was confrontational and going back and forth with staff. Those are two very different accounts. If she was called in, why portray it as though she stormed in angrily? Rather than showing empathy or taking accountability, the office chose to argue and present conflicting narratives. A simple, professional response acknowledging our experience would have gone much further. Unfortunately, this entire interaction has reinforced our concerns about their communication, professionalism, and integrity.

Most through Dr I have ever been to. Yes she asked lots of questions and took a complete medical…read morehistory, reminding me of issues I had even forgotten I had. So helpful! Thank you Dr Ashraf

Sometimes the stars just align perfectly and u r blessed with the best PT ever--Joseph Nagrano of…read moreArrowhead PT. I have a crazy condition of RA with very twisted up knees and legs. Dr. Nagrano took the time to think outside the box, strategize and came up with a Plan of Tx that I am super hopeful about. He had a new way of stabilizing and then easing my limbs to start to get back to their proper alignment. I could actually stand more upright just from my initial eval and special taping. THE BEST DPT E-V-E-R !!! This is THE TEAM to get your PT!

What a ridiculous place..don't know if dr.s are good. Cuz I can't seem to get past the ridiculous…read moreoffice personnel.sonething needs be seen NOW.WAS REFFERRED.and three days later nothing.high more staff or train the ones to do more..what happen to the medical world. never been thru so much B.S...

I had a very frustrating experience with this pain management office. After driving all the way in…read moredue to being hung up on twice over the phone, I was met with dismissive and rude behavior from the front desk staff member, Kendall. I was told the doctor had already left and that my medication would be sent the next day, but the way this was communicated felt extremely inconsiderate--especially given the pain I'm in and the effort it took to get there in person. Patients dealing with chronic pain deserve to be treated with basic respect and empathy, and unfortunately, that was not my experience in this interaction. That said, I do want to recognize Sarah, who overheard the situation and stepped in to help de-escalate. She was professional, understanding, and took the time to assist me in a way that made a real difference. Her compassion did not go unnoticed. I hope the office takes feedback like this seriously and works on improving communication and patient care moving forward.

I really like my provider, Dr. Patton, but the clinic's patient portal and appointment reminder…read moresystem are a serious problem. A few visits ago, my phone number was somehow changed to a number I haven't had in years. The strange part is that all of my pre‑op calls came through without any issue, yet this incorrect number caused me to miss a schedule change because I was never notified. The office updated my information, but here we are again. I have an appointment tomorrow, 5/11 at 7:30 AM, and I've received no confirmation call, no text, and the portal won't even recognize my account. There's a message telling me to check the portal, but the portal says I don't exist. At this point, they really need to return to having an actual staff member make confirmation calls. Someone who lets the phone ring more than five times and actually leaves a message. I don't want to drive over an hour for a 7:30 AM appointment only to find out it was changed or cancelled without anyone notifying me. The care from Dr. Patton is excellent, but the communication system is unreliable and needs serious attention.

I have been with them for about five years. They used to be Borrego and recently changed to DAP…read more What used to be a great facility has turned into a joke. Getting prescriptions filled always took a while, but now it's next to impossible. I called every day for a week, leaving messages, and received no call backs. I am now out of my medication and, as it's the weekend, I will have to wait until Monday. I currently have shingles and can't leave my house, or I would drive to the office and speak to someone directly. I was last in the office in October 2024. Scheduling appointments was two months out, even after a much needed follow up after an ER visit. I was told that they now only have one GP and one pediatric doctor on site, as well as a nurse practitioner. It's a shame because I really like the GP and NP. They listen and don't rush you through appointments. Sadly, I will be moving on.

I went to make an appointment about my broken wrist and couldn't get an appointment till a month…read morelater, that's crazy.