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    Guaranteed Supply

    5.0 (1 review)
    Closed 7:00 am - 5:00 pm

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    10 years ago

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    Home Outlet

    Home Outlet

    (6 reviews)

    Eastland

    Love the store and products…read more Mike, the salesman is a deterrent. He bombards you with his political beliefs, his enjoyment of shooting, the reasons he left New York (he didn't want to live with their ammunition limits) and the projects he has going on at his property. The most recent visit we were trying to order new cabinetry for a kitchen remodel. After I declined his offer to go in the back room to look at the cabinets he bought for his kitchen he got rude. He was so unhelpful and condescending-He didn't want to help with the layout, he didn't want to give me a visual rendering and finally said he would pass me off and they MIGHT be willing to give a rendering but only one. We took our business elsewhere and spent more money on cabinetry to avoid the hassle of dealing with him. Right on the desk it says they help design. What's the problem? He's rude. He makes me uncomfortable.

    Great place if you are looking for a to remodel a house on your own. They have lots of good looking…read morecabinets, flooring options, kitchen tops, and doors. We use them mainly for the cabinetry. They have several difference option on the stains and designs. They mainly deal with contractors and condo renovators, so they do not delivery. It is pick up for yourself only. But there is a UHAUL rental right down the road, which rents trucks for about 25-30 a day. Bottom line, you can get good quality cabinets cheaper than pretty much anywhere else around town, but it more of a do-it yourself-er place.

    Matthews Bldg Supply

    Matthews Bldg Supply

    (4 reviews)

    Just called this place to pay for an order made by my contractor. The fellow on the other side of…read morethe line was extremely unprofessional and rude. When I tried to explain that that the order was made under my contractor's company name, he started raising his voice and complained by saying "people need to start getting goddamn names of who they talk to, to complete these orders". There's no point of doing business with this place since the staff is clearly incapable of professionalism.

    Ordered windows and doors 10/10/18 with a sales representative. I was recommended to work with them…read morebecause my previous vendor switched and told us to work with Matthews. It has been a disappointing disaster. We just received as of Friday 1/4/18 the right piece for the window. Ordered the windows and doors explaining sizes and exactly what I needed. Confirmed with the final sale that they were the ones I needed. Received the French door, and it was 1.5 inches too large for the opening. We had to cut a larger opening and make it work. The windows too a month and were all wrong. When they delivered, they broke a window and left it wrapped in plastic. I called to explain the window sizes were wrong, they were not replacement windows but new construction windows (for those of you that understand, it's a big difference), and that we needed new ones ASAP. The sales representative had no interest in communicating, or apologizing to me. He acknowledged to my project manager that he made the mistake entering it the sizes into the computer, and we would have to eat the delay. Every time I reached out to check on an eta, we noticed the windows "suddenly came in yesterday" or "they are just getting here today". It seemed like a lot of smoke and mirrors and no desire to keep a long term client. When we got the replacement window from the broken window they broke, it was wrong of course. I asked for a discount (beyond frustrated at this point), and the sales representative simply said no. Terrible customer service. I love working with smaller businesses but honestly this would have been more efficient by going to Lowe's and waiting the 4 weeks for the windows. Truly disappointed.

    Guaranteed Supply - buildingsupplies - Updated May 2026

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