This is an example of a great team. They were quick to respond. They were flexible with schedule…read moreand found time that worked best for me. In less than 30 minutes they installed the TV and it looks perfect. More than that the team helped me carry my heavy 75'' TV upstairs. - Super reliable - Friendly - On-time - Not expensive. Definitely recommend working with them.

I used this company in oct 23. The service was excellent then and they are still reliable ! My…read morephone app went out I called them and they were kind and respectful enough to guide me step by step over the phone! No Charge and I got it back up and running! Today another company would have charged me to come out to fix the problem. These guys are honest in my opinion . Every one is looking to make a dollar ! As long as they're around I would use them. Very polite people! I beg you to look at their reviews and see for yourself . I had another company I was using and left them BC everything was a charge and they were not reliable! This is really a five star company!

There are a lot of security camera companies but we are so glad we chose this one .The guy knows…read moreand explains very clearly options for everyone's budget quality of service and cameras when you deal with this company!!!!!! I've had 5 different cameras installed by multiple companies , this is our second system installed by Big Brother HD ,, The first was over 5 years and that's still working in great condition just as it was installed yesterday hence the reason why we called this company to install a system in our business now Thank you so much

Love this company! they are friendly, wonderful at what they do, and attentive! They installed…read moreawesome hi def cameras at my facility and I can even use my phone to stream live! I feel a lot safer now. Thanks big brother for keeping me feeling in control at all times Hah!

I purchased a fairly sophisticated alarm system from Mitchell over two years ago. I initially…read morereached out to him because I wanted more than the "2 doors and 1 motion detector" intro package offered by the national chains. Mitchell came to my home and we spent hours designing a system including not only all of the typical stuff such as door and window sensors and motion detectors, but also glass break monitors and water alarms for the laundry room and sump pump areas. Mitchell did not "sell" any of this stuff to me. I asked for it and we designed an excellent system together. The reason that I am writing the review today is because this is the first time that I have spoken to Mitchell in over two years. I received an alert on my control pad that a battery was low and I didn't know which device needed the new battery. I called Mitchell on his cell phone. He picked up on the second ring. I had the battery in a drawer and he identified the device and walked me through the battery change over the phone. This tells you a couple of things: 1. The equipment that Mitchell sold to me over 2 years ago works without issue. I literally have had not spoken to him in over 2 years because I have NEVER had a problem. My big problem today was that I needed a new battery. I'm OK with that. 2. Mitchell answers his phone. He is extremely responsive and knowledgeable. Mitchell is a good guy. He knows what he is doing and he sells good stuff. I recommend him without hesitation.

I had a security camera system installed by Michell over 10 years ago and I recently started having…read moreissues with the recording and playback. He suggested we troubleshoot over the phone before sending a technician to my house. Since the equipment is old, he had to send a technician after all. While I was waiting for the technician to arrive, I fiddled with the settings and ended up resolving the issue on my own. What really stood out to me was the honesty--both Mitchell and the technician could have easily said I needed new equipment or upgrade or unnecessary work, but instead they were supportive and completely upfront. Very fair, trustworthy, and refreshing to deal with a company that operates with integrity. Highly recommend for your security needs!

Seriously if Yelp allowed 6 stars, this would be the company for it. Doron, Jonathan, and everyone…read moreelse on their team are true professionals in every sense of the word. I hired them to "wall mount a few TVs and hook up my receiver" in my new apartment and Doron came in with much better ideas - "why not do all new speakers in the ceiling?" This made me excited but also skeptical - is this the classic upsell? But no, all of the prices were extremely reasonable, the work went smoothly with excellent communication, and when there were hiccups with the TV hookups (Verizon FIOS network clashed with my home mesh internet system and provided a huge headache), Doron and Jonathan put in the extra time to make sure everything was perfect and never thought twice about it, at no extra charge to me. I hired them for an add-on project to install a TV on my roof, which was a fun AV/construction puzzle that they solved beautifully. It's really clear these guys know what they're doing and care deeply about delivering a fantastic product. Even since the hookup when there have been a couple small issues, they never hesitated to help me resolve them, even coming to my house on short notice. Seriously I can't say enough about ExpertTech - I wish all contractors worked like they do, but we don't live in a fantasy world! Thank you Doron and Jonathan (and Nico and everyone else!)

These guys know what they are doing!…read more I recently decided to connect the pre-installed(but never hooked up to an amp or smart system), integrated speakers, hang and connect a TV and also needed to upgrade the interwebz, at the crib because it as extremely slow and spotty (some areas would not get wifi at all since it's the building is old and made of brick.) So after consulting the internet the internet I called ExpertTech Inc. and some other firms. What came next blew my mind (in a good way), not only did Doron (the owner, and all round very nice guy) get back to me immediately, but he came over the same day to do the visual assessment. I had and itemized estimate the very next morning! Boom! How about that for speed? I scheduled the installation for the next week, when all the necessary components were scheduled to arrive. Installation was also a breeze! At least Marston and Brandon, a two man installation Team Machine, made it seem that way. The first day was spent, calibrating all the necessary CAT-6 ports and setting up the server rack and internet. The second day was spent setting up the sound system. And this is were they really shined. Apparently the speakers (installed by someone else, not these consummate and dedicated pros) had been wired wrong, At this point I was afraid the whole endeavour would go down the drain, but fear not, ExpertTech stepped up to the plate! After checking one ceiling speaker they realized they could remedy the whole situation by going in and taking every speaker out of the ceiling and rewiring them. This is not an easy task with high ceilings and it proved to be time consuming, but these guys never even broke a step and handled it like champs, they even stayed late until the job was done. (Who in NYC does that? Nobody, except ExpertTech! Faith in Humanity restored, am I Rite'?) Anyway, after setting up the speakers, they cleaned up and and walked me through the setup and how to use it. Then they left. And were it not for the moronic massive smile on my face when I cranked up some tunes and surfed for cat pics on the blazing fast Wireless (up from an average time of 30 Mbps to now around 240-300 Mpbs not even kidding, I almost shed a tear, when I later streamed a movie in full HD, in BED, something I had not been able to do before) I would have never even known they were there. Honestly, I cannot recommend them enough. This is one of those no brainers. Just go ahead and call them. Btw, the other company called two weeks after they installed everything, let's call them comapny FU Client, and they said they would be available a week after that.... so yeah... Don't even bother, just call ExperTech. I didn't regret it!!!

Easiest and best security company to use. Full transparency on the whole process, from selecting…read morethe security providers to what's actually happening in real-time from the guard reports to rating the individual guards afterwards. Love the transparency that it brings. Otherwise, it's tons of haggling for a work product that you're not even sure is being completed. Really happy I found them.

This company did awesome job. We hired them for our property security and they response quickly. I…read moreappreciate their services. That was good deed. Thank you.

Quick response to requested proposal and information…read more Immediate set up of security service for desired hours. Best comparative rate.

From the first call where the sales rep bluntly lied to me and asked for credit card that wasn't…read moregoing to be charged. He said, "I'm not asking for pin# or an expiration date." Two seconds later I get notice from cc company that a $100 charge was put through from ADT! The rep would not stop talking and never answered me about my reason for calling but instead gave me an appointment god alarm system I never wanted! There are so many better, less expensive companies out there. Go local, stay away from ADT!