We are so thrilled with our new home! This is our first experience building a custom home, and from…read moreour very first meeting with Harvey to the finished product, it has been a distinct pleasure to work with Turnstone Custom Homes. Erik took our rough concept and designed the perfect home for us - and on a very narrow lot with plenty of restrictions. Lisa was a very patient and calm guide as we faced the daunting task of design selections. And the project management team led by Morgan and his skilled colleages, Jason and Mike, are true professionals who care about the details and the product they turn out. The entire Turnstone team is extremely knowledgeable, very responsive, professional, courteous and friendly. They were excellent at managing costs and completed our home on time (maybe even a little early) and under budget. We're almost sorry that the construction is finished because we miss them! If you're planning to build a custom home in Delaware, Turnstone Custom Homes is the company you MUST use!

We built two homes with Turnstone starting in 2020, until we fired them for breach of contract…read more We've been in the midst of an extensive redo of both houses (with a new contractor) with great financial burden, so I have decided to share my experience with others in hope others will do some due diligence before engaging with them. The issues are almost too egregious and numerous to note. That said, the main issues were contracting for a custom kitchen/built-in closets and getting boxed cabinets which were installed with untenable damage, color variations throughout, and missing components. Our custom wood siding was installed outside the manufacturer's installation guidelines, resulting in one entire house needing to be resided with extensive modifications to the installation, necessitating the addition of 2" wood firing to attach the vertical siding. The wood refiring has changed the envelope of the house, which required removing windows, changing the internal window sills, retiling the bathroom sills, pulling out the external electrical panels and outlets to meet the new envelope, etc. They installed four custom metal panel windows and doors, also with considerable damage; they leaked, the metal rusted from all the installation damage, wouldn't close, etc. Most of the windows in one house weren't flashed and our largest (and most expensive windows) were installed incorrectly. Between the siding debacle and the leaking windows, we've had to remove or reinstall or replace almost all the windows. (One window came in white and they actually painted it black instead of replacing it with the correct window--no kidding. ) The HVAC was installed below grade and created extensive leaking in both basements. Finally, the patio drain required per the plans was not installed. We had to remove the patio, install/dig a large drain, and replace the patio to move the water away from the house. I have another long list of items, but these are the main issues. Each validated by both an experienced and reputable engineer and our current contractor. To date, we have spent over $525,000 correcting the issues. This does not include things that were unfinished, only done incorrectly. We have estimated it will take another $150,000 to finish the project. I'm in the midst of arbitration with Turnstone, so you might be asking why I am voicing this concern before things are resolved. Just today I have talked to three people who had similar experiences with Turnstone. It's not just the workmanship that's of concern, but the consistent way they've not stood their work, gas-light people who had valid concerns, and left clients with sub-par solutions. They want to blame their issues on their clients, or COVID, or vendors, but it's become so obvious that Turnstone is shaking and jiving in hopes of avoiding the enviable responsibly that comes with living up to their promises. My only hope is that my review offers other clients a moment ask more questions and Turnstone to reconsider their business practices.

Was very attentive for giving me an estimate but was less responsive setting up the work, then held…read moremy deposit for 6 weeks but failed to order materials as agreed then failed to do the job. He then backed out of the job, and took 5 contacts Before he issued a refund!! I would avoid by all means!!

Dustin did an outstanding job. He immediately contacted us when we sent him an inquiry for a…read morescreen replacement for our back porch. He came the following day and even though the job took longer than anticipated, he didn't rush the details of his work, making sure everything was done perfectly and he didn't ask us to pay him more. He even cleaned up some of our own previous work we had done. You can tell Dustin loves what he does and takes incredible pride in making sure customers are happy with his work. We will certainly call upon him again and can attest that if you want someone to do quality work, we highly recommend you to use his services.

I found CR Improvement online for a renovation project for my beach house. The owner Alex came to…read moremy place to give me a quote and scope of work for the project. I had a few contractors stop in that day and Alex was by far the most detailed, organized, and passionate about my project. We talked for hours about how the house should look and what my vision for the place was going to be. I knew Alex and CR Improvement were the right choice to complete my project. This was the least stressful experience I've ever had with a contractor and I live full time in Philadelphia. I was in another state for the duration of the project and supplied Alex with a key tot he house. Even vein four of state I had no stress knowing Alex was there caring for my place as it was his own! Alex was responsive, on time, always there when he said he would be there, and his work is top notch! His attention to detail and craftsmanship is some of the best I've ever seen. I would use Alex again no questions about it, working with him was of the best decisions I have made. I would recommend him to anyone In the area looking for a skilled, hard working, and trusted contractor to complete any renovation project! Thanks Alex the place is perfect your work speaks for itself!

I have no direct experience with them other than they not responding and not following through -…read morewhen they finally did . We purchase a house built by JBS it was 2 years old when purchase house 5 years old has bouncing floors throughout the house - the red flags of customer service lead me elsewhere to resolve that's why the review

Anyone considering call and come by and view. The poor work. Crawl space was a total mess. The…read morecheap lighting is hard to find replacement. The attic is a total mess. Cost to have crawl space improved is close to $15,000. Light black mold already visible.

We are extremely pleased with our new kitchen! A lot of other places could only do part of what we…read morewanted. It was hard finding a company that could move walls and plumbing plus do electrical work. Atlantic did everything we wanted and more. Our designer, Connie, had such great ideas and kept us in the loop with pictures during construction which was important since we live out of town. Their carpenters did beautiful work. I would absolutely hire them again for my next project.

Atlantic Bath & kitchen just finished remodeling our bathroom by adding new vanity, cabinets, tile…read moreand drywall work quickly and without issues. not sure how to add pics, but our bathroom is completely transformed into a spa!. would highly these guys as they got the job done and kept our house clean during the process. they even took the extra time to install a plastic barrier to keep all the dust contained. well done guys!

These guys are great! They understand the difficulty we are having due to the emergency and do…read moreeverything to make it easy for us. They explained that they would perform the water mitigation and put us in contact with a restoration contractor. That worked perfectly. Their equipment was in our condo until they had completely dried it out. Restoration was anticlimactic. Through the process, Esther kept me up to date on everything that was happening -- she is a jewel. I can't say enough about the technicians and the concern they showed for my condo. I give C&B my highest recommendation.

These folks came in to do water mitigation and repairs. Matt knew which insurance I had. Matt said…read morehe'd help me get back to normal. Matt misled me. C&B never intended to do the restoration, and they left me with half my floor ripped up. These folks are dishonest and manipulative. Do not hire them if they say they'll do the entire job. They only want to do mitigation - they won't do the restoration. They also left my walls in rough shape according to other contractors, appear to have cracked an HVAC drain pipe, and generally made a huge mess that I've had to live with. They've repeatedly trash talked my insurance company, terrifying me by implying that my house is going to sit in disrepair and be unlivable like another house nearby. They neglected to mention that the house they are referring to has structural damage and isn't at all like my house. They're just fear mongering and trying to whip me into a panic. It's awful to do that to a single parent who is just trying to get back to normal. Use another company if you want a job well done by people you can trust.

We had a great experience with Posh. Very explicit in explaining what needed to be done and the…read morecost of removal and replacing the old shingles on our roof. The price was very reasonable and the beauty was I didn't have to pay a dime until the job was finished. The workers were at 7 am ready to go. Go they went not stopping or goofing around. Two days and my roof was ripped off and replaced. My only complaint, if your want to call it a complaint. Is I had to wait five days after the job was finished to pay Posh. I would highly recommend Posh for any roofing that needs to be done. The clean up was exceptional, no nails and no pieces of shingles laying around. Wonderful, absolutely wonderful. Thank you Posh Remodeling. Charles Race

Still waiting on a follow up response to an earlier quote. We are ready to…read moreMove ahead with our project

We have a company that handles several properties, and Traditional Handyman service refused our…read morebusiness because they wanted to deal with the tenant directly even though we are the ones paying.... Guess they dont really need the work if they have the luxury of turning down service requests.

Chris has really helped transform our 1960s Levitt home into a more modern living space. He's…read moretrustworthy, reasonably priced, and very cordial. I most valued his ability to creatively work around the challenges posed with working around the eccentricities of Levitt construction. Highly recommended.