Service with a scowl! The blond manager is always rude and needs to change her attitude. I mean…read moreevery single time you have to have an interaction with her she is horrible!!!! When shopping I say hello, nothing in return. I say thank you, just looks away with zero acknowledgment and sour face. Not a you're welcome, or thank you for spending your hard earned money at our store! Time to spend our money elsewhere.

Extremely unprofessional and rude service -- by Tim and Jashan…read more I was just at this location and had an incredibly frustrating experience that absolutely needs to be addressed. I provided two valid forms of ID to the cashier: a government-issued driver's license with a photo, and my MSP card. I fully understand that two pieces of ID are required, with at least one containing a photo -- and that's exactly what I provided. My driver's license fulfilled the photo requirement, and the MSP card was offered as the second piece. Still, I was told that the MSP card was not acceptable. What made the situation worse -- and frankly, unacceptable -- was the rude and dismissive attitude from the cashier. Instead of calmly explaining the reasoning behind the policy, he repeatedly said, "Give me a debit or credit card", as if that was the only valid option. I was simply trying to understand how a credit card, which has no photo or government affiliation, was considered acceptable -- but a government-issued health card was not. That makes no logical sense, and I was not arguing, just asking a basic, reasonable question. Rather than answering or attempting to explain, he shut me down, talked over me, and refused service. I wasn't being aggressive or confrontational -- I was being respectful, and just trying to understand the logic. I've worked in retail sales myself, and I know how hard the job is and how important it is to treat a fellow worker with respect. I would never speak to someone the way I was spoken to today. Unfortunately, both Tim and Jashan showed zero professionalism, no customer service skills, and no interest in resolving the situation respectfully. I even pointed out that I've been a regular customer here for a long time and offered to pull up my info. I even made a light-hearted comment about how much money I've spent here (I have coming to this place for the last 3 years). That, too, was ignored. I was treated as if I had no standing or value as a customer, and frankly, it felt humiliating. And to be clear -- I am not some drug addict from Whalley. I am a paying, respectful customer, and I expect to be treated accordingly. Today, I was not. One final note to management: Tim should absolutely not be in a customer-facing role. He clearly lacks the communication skills and attitude required to deal with people respectfully. Perhaps he's better suited to stocking coolers in the back where he won't be pushing long-time customers away. I would genuinely appreciate the opportunity to speak directly with the owner about this. The service I received today was not just disappointing -- it was offensive and completely avoidable.

Came here with B to pick up the Granville Island Winterale. This BC Liquor actually has quite a lot…read moreof different varieties in stock. They had Soju as well. We picked up a bottle. Overall the place is clean and everything is very neatly organized. Also it is quite big with free parking. Yes this liquor store is located in the mall in a hidden area.

This was probably my most delightfully trashy liquor store experience to date. All the signs were…read morevery obviously printed in-store with plain black text on white paper, the ceiling was falling apart with wires so low you could poke them, and I know, I KNOW you might say "but they were going thorough renovations." That doesn't change the events that unfolded so very casually as I was leaving: There was an obviously drunk lady with a walker spilling beer everywhere at the exit while an employee tried flippantly to help her get them back into the bag as she swore at him, and two men were screaming at each other with cigarette-battered voices on either side of the exit - one took a swing into the air between them. Two dogs ran through the scene and into the darkness. No one seemed phased. It was fantastic. You should go there.

Great selection, walk in beer cooler, wine, spirits and friendly staff. This new location is easy…read moreto get too and offers lots of parking.

After the hubby was disappointed to find out there was a power outage at our usual watering hole,…read morewe found ourselves at the Green Timbers Pub instead. The place is located at one end of a small strip mall, adjacent to a liquor store with plenty of parking on a weeknight. Interior was larger than expected because the pub is not easily viewable from the main streets. Lots of high top seating, a decent amount of regular tables, and an insane amount of TV's along one wall, plus a couple of darts boards. You could probably watch every sports game available without having to turn your neck. A very nice selection of food and drinks for a neighbourhood pub. Hubby had British Style Fish & Chips, but portion wise they looked like they went light on the fries. I opted for a Chicken Caesar Wrap with grilled chicken breast, and easy on the dressing since we both decided to order a pint each of their house beers. He said the beer wasn't very good and in all honesty I thought the beer was okay in the same way that I don't have high expectations for house wines. It was drinkable and that was good enough for me. Maybe it was getting later in the evening, but at some point between the waitress and the kitchen, my order changed. Not much, but suddenly I got the wraps with chicken tenders, and a regular amount of Caesar salad dressing and not for the other available customization I had chosen. It wasn't as if I asked for a special customization for my wrap...but I decided it wasn't worth the effort to complain or ask that they remake the food. It is as you would expect of a neighbourhood pub in Surrey. Decent prices, free parking, and a place where you can be as loud and rambunctious with your friends and have a good time.

Worst beef dip ever ... meat was tough and must have been a couple days old and reheated in boiling…read morewater ... hush puppies were terrible ... yorkshire was chewy and beef was bad ... gravy must have been from a pack

Despite being a small store, they've got a good selection. More importantly, the staff members are…read morereally friendly and make good recommendations. Oh... They are also dog friendly.

Great little store in Sapperton staff are friendly and fun. Some wine not a huge selection but a…read moregood select