This is an amazing guitar center! Service is amazing they also suggested some things I should of…read moregot with my guitar strings Russ is the king

Very unprofessional customer service. Hostile, rude, angry and ignorant towards a long time…read morecustomer who is actually a performing musician. When the frontline workers of any retail organization deliver poor customer service it usually comes from poor leadership. I will NEVER bring my business to this location again.

Went in and was over charged for a item ticketed as one price. All the items were ticketed the…read moresame. The counter person knew without looking that the item saxophone reeds were more than advertised. They were an additional $6. No explanation or offer to honor the price on the item.

Jim at middlesex music was amazing!!! I came here yesterday…read moreto get a music book for my 5th grader. Jim knew I was going to need to rent a snare drum kit for him but I was unsure of it so I left without it . he jokingly said see you tomorrow. well guess what he was right! I went back today to get the snare drum kit that my son conveniently forgot to tell me I needed . Jim set me up with everything I needed we had a quick laugh and I was on my way . Thank you for the awesome customer service

Great experience purchasing my next piano thru Caruso Piano Gallery in New London, CT I could not…read morefind what I was looking for locally, so I began my online research and found it at Caruso. For the first time in my life I would consider purchasing a refurbished 1974 Yamaha 48" U1 Black Satin piano 1900 miles away. WOW. I wasn't sure I could do this, but proceeded after reading many great reviews and the four star reconditioning service with 21 point certification offered by Caruso. This included full cabinet restoration as well in black satin. And, after visiting with Richard Caruso thru phone calls and emails, I was sent a video demonstration made by one of their pianist of two I could choose from. I also chose the Piano Life Saver (humidity control) system to be installed by Caruso as well. So, my choice was made, the LS system installed and piano prepped for shipping. Thus, we started the process of long-haul from New London, CT to Denver, CO. After a delay in trucking service availability from New London to its first destination in Kentucky, the Caruso company decided to deliver a load there themselves. Once in Kentucky, my piano was in storage for a short while before it began its journey to Denver. Once in Denver, Caruso suggested delivery to my city of Colorado Springs using Keyboard Carriers. Working with Brittany Caruso, the whole process was flawless. My piano arrived at Keyboard Carriers in perfect condition and after a short wait they were able to deliver to my home. This was an experience that I would do again and I highly recommend working with the Caruso family. Thank you, CPG! My journey began on June 6, 2022 with delivery to my home on August 2, 2022 (not bad at all for a Summer delivery with long-haul shortages) Photos of my new beauty are below.

Purchasing a piano is, for most people, a once in a lifetime occurrence. So it becomes even more…read moreimportant that the store that you make this buying decision meets all of your needs- an adequate inventory of a variety of pianos, knowledgeable and professional sales staff, and a reputation for years of quality sales and service. Caruso's Piano Gallery meets all of the above criteria! Caruso's has a nice inventory of pianos, both uprights and grands. And most major brands are represented- Steinway, Yamaha, Bosendorfer, Baldwin, etc. They have both new and pre-owned models. The showroom is nicely laid out, and encourages you to sit down and try the pianos out. The sales people are attentive but not intrusive- if you ask for assistance they are more than happy to help, but if you wish to be left alone to experiment, they are just as glad to do that also. They are knowledgeable on the idiosyncrasies of the piano brands, but encourage you to decide which piano suits your taste the best. Pricing is competitive- in fact, it appears that their prices are better than some other stores. They offer financing and flexible payment options. Local delivery is included in the price, and delivery can be scheduled for as little as a few days out. I highly recommend Caruso's if you are looking for a piano. You can be assured that you will receive great service, as well as a great piano!

Horrible experience. Ken has no respect for his customers as people. The attitude I experienced…read moreis that of "if you don't like it, @#%& off," with a proverbial slam of the door. There are plenty of other quality luthiers out there..... Don't risk trusting him with your precious instrument, you might regret it....

We were in the area and saw this place so we came in here. We stopped in and this is an actual pawn…read moreshop not like others stores that say they are but are not. The store was kind of small but they had a lot of things. We found things we would buy at the store like high end calculators,laptops,cellphones, a bike, and so much more. They sell good things that you can actually use. Definitely worth checking out if you're in the area.

Chad, Chris, Renato and the entire staff at Yankee Peddler and Pawn are friendly as well as…read moreknowledgeable. They were able to find the proper equipment for my needs. I have been shopping here for over a decade, this is definitely a place I recommend for purchasing items both large and small. They have a plethora of items.

Great guys great service and great prices for your items. I would highly recommend this pawn shop…read more Just go and check out all the tools, televisions, and odd items to just name a few. Just mention you like the Detroit Lions and the Dallas Cowboys you will definitely get a smile!!

I've always had excellent experiences in this place. The staff is friendly, they price things…read morefairly in store, and if you're looking to sell something they give your a fair market price for the item. It's the only Pawn Shop I do business with as I've been to many, none compare to this one here in Groton.